Dunkin'

3.7
226 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brockton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
532 Westgate Dr, Brockton, MA
02301, United States

Hours

Reviews

3.7
226 reviews
5 stars
113
4 stars
34
3 stars
25
2 stars
9
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some staff being friendly while others are reported as rude and unprofessional.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to dissatisfaction.

Speed of Service

Numerous reviews mention slow service, particularly in the drive-thru, with long wait times reported.

Product Quality

While some customers praised the coffee and food quality, others reported issues such as burnt food and incorrect drink preparations.

Cleanliness and Atmosphere

Some customers noted cleanliness and a pleasant atmosphere, while others reported unsanitary conditions.
  • SS
    Sarah
    Nov 13, 2025
    1.0
    They never have ketchup & their refreshers taste like water.
  • KC
    Kelly chalas
    Nov 9, 2025
    1.0
    Service was slow and the dining room was dirty. We sat down had to ask for a rag to clean the table When we got up I literally stuck to the seat! Will not be returning. As a previous employee of the franchise this is really disappointing. Our store was always immaculate.
  • ST
    Sherri Thomes
    Nov 5, 2025
    1.0
    I went here to grab a bucket of 50 munchkins on Halloween at 2:15pm. The younger female cashier was miserable and had absolutely no customer service retail skills!!! Very moody and rude!! She acted like she could care less about anything!! Makes me never want to go to this Dunkin’s again :(
  • RR
    REDRUM187
    Aug 28, 2025
    1.0
    This place use to make the BEST coffee
  • NR
    Nadege Richard
    Aug 19, 2025
    5.0
    Good

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Brockton, MA?

Dunkin' is open from 4:30 AM to 9:00 PM Monday through Friday, and from 5:00 AM to 9:00 PM on weekends.

Does Dunkin' in Brockton offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.