Dunkin'

3.7
231 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brockton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
532 Westgate Dr, Brockton, MA
02301, United States

Hours

Reviews

3.7
231 reviews
5 stars
113
4 stars
34
3 stars
26
2 stars
10
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude staff and poor customer service, with multiple instances of incorrect orders and slow service.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, impacting the overall experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Coffee Quality

While some customers praised the coffee, others noted inconsistencies in taste and preparation.

Staff Attitude

Mixed feedback on staff demeanor, with some customers experiencing friendly service while others reported unprofessional behavior.
  • DN
    David Nowak
    Dec 31, 2025
    2.0
    Very basic, lack my variety of donots,
  • SF
    stephen faye
    Dec 28, 2025
    3.0
    Dunkin is Dunkin. OK in my opinion. I think that they are a bit overrated
  • JR
    Joel R
    Dec 11, 2025
    1.0
    Do yourself a favor and skip this place. The staff are rude and they will never get your order correct. I have tried it three times now and it sucks everytime. I understand this is a minimum wage job but take a little pride it what you do. The worst part if you tell them this is not the correct order they roll their eyes and keep telling you that's what you ordered. I have been a customer of dunkin donuts for 30 years and this place is the worst one by far. PLEASE SKIP IT AND GO TO ANY OTHER LOCATION YOU WILL THANK ME!
  • TC
    Terrell Chandler
    Dec 7, 2025
    1.0
    Went here around 5:50 pm lastnight, bought a Small coffee and paid with a 5, never got my change back, I didn’t care, but at least let me give the tip, smh
  • MM
    Mana Mechanical
    Nov 25, 2025
    1.0
    Waited 20 mins for a mobile order plus it took 10 mins to get there. Don't come here for a coffee if you're in a hurry. Has to be the slowest Dunkin in MA. And the guy making the food... must be trying to break the world record for the slowest person known to man!!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Brockton, MA?

Dunkin' is open from 4:30 AM to 9:00 PM Monday through Friday, and from 5:00 AM to 9:00 PM on weekends.

Does Dunkin' in Brockton offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.