Dunkin'

3.9
334 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brockton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1001 N Main St, Brockton, MA
02301, United States

Hours

Reviews

3.9
334 reviews
5 stars
178
4 stars
61
3 stars
31
2 stars
12
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned unsatisfactory food quality, including burnt items and incorrect orders.

Cleanliness Issues

Several customers noted cleanliness problems, including reports of pests and unsanitary conditions.

Staff Attitude

While some staff were praised for being friendly and helpful, many reviews highlighted a lack of professionalism and poor customer interaction.

Inconsistent Experience

Customers experienced significant variability in service and product quality, with some praising specific employees while others reported ongoing issues.
  • MF
    Melissa Fernandes
    Oct 25, 2025
    1.0
    Don’t go here I went there this morning to get coffee and later on my card had a fraudulent charge for SHEIN they definitely stealing card information!
  • NK
    Navjeet Kaur
    Oct 21, 2025
    1.0
    15mins for drive-thru order
  • BB
    Barbara Blevines
    Aug 23, 2025
    1.0
    I won't be returning to this location ever again. I'm not going to get into much detail about what happened just want to point out that anyone working in the customer service industry must realize they are customers themselves at one point or another.. I'm pretty sure they wouldn't want anyone to treat them poorly...or serve them terrible burnt food...the people who work at this shop/store..should consider that each time they walk through that door to work...and service their customers
  • DP
    Danielle Phillips
    Aug 19, 2025
    1.0
    Absolutely rude!! Yesterday no hot coffee at 630 am today no cold brew ready!!! Guess they’re not in it to please
  • JC
    Jorje Chabla
    Aug 14, 2025
    1.0
    Ordered a Mango Pineapple Refreshee via doordash and they gave me blueberry, tried calling rhe store and the number doesnt even work. This is terrible service.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Brockton, MA?

Dunkin' in Brockton, MA is open every day from 4:30 AM to 7:00 PM for in-store service and from 5:00 AM to 6:30 PM for delivery.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch meals including coffee, espresso, breakfast sandwiches, donuts, and tea.