Dunkin'

3.9
336 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brockton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1001 N Main St, Brockton, MA
02301, United States

Hours

Reviews

3.9
336 reviews
5 stars
178
4 stars
61
3 stars
31
2 stars
12
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported consistently poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

Several reviews mentioned unsanitary conditions, including roaches and dirty store environments.

Food Quality

Customers frequently complained about burnt or poorly prepared food items, with some stating that the coffee tasted watered down.

Staff Attitude

While some employees were praised for their friendliness, many reviews highlighted a lack of professionalism and attentiveness among the staff.
  • LS
    ludjmie salvant
    Dec 15, 2025
    1.0
    place is is horrible , was the first costumer in the drive thur and waited 15 mins for 2 items…. and then they still messed up my drink. Don’t have time to wait but never coming again horrible!
  • SH
    Shey Harris
    Dec 12, 2025
    1.0
    The service at this location is outrageously horrible. I keep trying to give them a chance but after today I’ll be taking my money elsewhere. It’s so bad I’m willing to drive 10-15 minutes to different locations other than this one which is a 5 minute walk from my house. Food is always burnt or wrong or under cooked. The drinks are always watered down or out of stock. Store is always dirty when you walk in. They never have napkins or straws where they’re supposed to be. The greeting services here is all around JUST BAD. I hate to have to write something like this about a place but I’m so honestly over this Dunkins.
  • MF
    Melissa Fernandes
    Oct 25, 2025
    1.0
    Don’t go here I went there this morning to get coffee and later on my card had a fraudulent charge for SHEIN they definitely stealing card information!
  • NK
    Navjeet Kaur
    Oct 21, 2025
    1.0
    15mins for drive-thru order
  • BB
    Barbara Blevines
    Aug 23, 2025
    1.0
    I won't be returning to this location ever again. I'm not going to get into much detail about what happened just want to point out that anyone working in the customer service industry must realize they are customers themselves at one point or another.. I'm pretty sure they wouldn't want anyone to treat them poorly...or serve them terrible burnt food...the people who work at this shop/store..should consider that each time they walk through that door to work...and service their customers

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Brockton, MA?

Dunkin' in Brockton, MA is open every day from 4:30 AM to 7:00 PM for in-store service and from 5:00 AM to 6:30 PM for delivery.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch meals including coffee, espresso, breakfast sandwiches, donuts, and tea.