Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Brockton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported extremely slow service, with long wait times and frequent order mistakes.
Customer Experience
Many reviews highlighted poor customer service, including rudeness and lack of professionalism from staff.
Food Quality
Several customers complained about burnt or poorly prepared food items, as well as incorrect orders.
Cleanliness Issues
Multiple reviews mentioned unsanitary conditions, including reports of pests and dirty facilities.
Positive Staff Interactions
A few customers noted positive experiences with specific staff members who provided friendly and efficient service.
NP
Nhi Pham
1 day ago
1.0
I walked into the shop when there were no other customers. The woman took my order, then two other people came in, she took their order and chatted with them for a long time, without even telling the staff that I was waiting. Irresponsible and unprofessional. 15 minutes for a small hot latte, while everyone else who came after me left before me? Why? Never coming back here again.
EG
E92 Garrett
Jan 26, 2026
1.0
Worse service ever they take freaking 10+ mins just for my iced coffee and my egg cheese sandwich. Let alone they get my orders wrong too.
Do your self a favor go to Avon one they have way better services.
LS
ludjmie salvant
Dec 15, 2025
1.0
place is is horrible , was the first costumer in the drive thur and waited 15 mins for 2 items…. and then they still messed up my drink. Don’t have time to wait but never coming again horrible!
SH
Shey Harris
Dec 12, 2025
1.0
The service at this location is outrageously horrible. I keep trying to give them a chance but after today I’ll be taking my money elsewhere. It’s so bad I’m willing to drive 10-15 minutes to different locations other than this one which is a 5 minute walk from my house. Food is always burnt or wrong or under cooked. The drinks are always watered down or out of stock. Store is always dirty when you walk in. They never have napkins or straws where they’re supposed to be. The greeting services here is all around JUST BAD. I hate to have to write something like this about a place but I’m so honestly over this Dunkins.
MF
Melissa Fernandes
Oct 25, 2025
1.0
Don’t go here I went there this morning to get coffee and later on my card had a fraudulent charge for SHEIN they definitely stealing card information!
What are the operating hours of Dunkin' in Brockton, MA?
Dunkin' in Brockton, MA is open every day from 4:30 AM to 7:00 PM for in-store service and from 5:00 AM to 6:30 PM for delivery.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals including coffee, espresso, breakfast sandwiches, donuts, and tea.
Can I order Dunkin' items for delivery or pickup?
Yes, Dunkin' offers both delivery and curbside pickup services to customers.
Does Dunkin' have a drive-thru at the Brockton location?
Yes, the Brockton Dunkin' location features a drive-thru for convenient service.
Are there any special or seasonal drinks available at Dunkin'?
Yes, Dunkin' offers seasonal beverages such as the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher during the holiday season.
How can I order ahead at Dunkin' in Brockton?
You can order ahead using the Dunkin' mobile app available on both iOS and Android, or via their online ordering system.
What nearby places can I visit before or after my Dunkin' visit?
You can visit nearby spots such as Pins and Needles Tattoo & Body Piercing Studio for a unique experience or North Main Street Pizza for a great meal, both within close proximity.
Are there other coffee shops near Dunkin' in Brockton?
Yes, there is another Dunkin' nearby as well as various other establishments like The Vicious Ink and Tuti kimchi grocery store close by for your convenience.
Where can I find financial services near Dunkin' in Brockton?
Financial services close to Dunkin' include Western Union, Liberty Lending, and Nationwide Mutual Insurance Company, making it easy to handle errands around your visit.
Does Dunkin' in Brockton provide free Wi-Fi and accept credit/debit cards?
Yes, Dunkin' offers free Wi-Fi and accepts both credit and debit card payments for your convenience.
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