Business Details
About
Mexican Restaurant
Chipotle Brockton Westgate Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
789 reviews
5 stars
308
4 stars
169
3 stars
74
2 stars
53
1 star
185
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.
Food Quality
While many customers enjoyed the food, there were consistent complaints about portion sizes, food safety, and freshness.
Cleanliness
Several customers reported unsanitary conditions in the restaurant, including dirty surfaces and improper food handling.
Management Issues
Reviews indicated dissatisfaction with management, citing rude behavior and poor handling of staff and customer concerns.
Long Wait Times
Customers frequently mentioned long wait times and delays in service, particularly during busy hours.
- SSStonesdcsOct 25, 20253.0Cafeteria food.
- FWFawn WaymanOct 19, 20253.0We love this Chipotle, we come to this specific location no matter how far we are just because the quality is much better than any of the other local locations. However, their customer service is absolutely TRASH. The guy on the line today seemed like he hated himself and everybody that was ordering- gave attitude to many people in front of us in line and then gave us attitude after asking for a tortilla on the side (literally slammed his hand on the counter and sighed). He couldn’t have hidden his annoyance even if he tried. There was also an employee walking around the kitchen/line with her pants unzipped and unbuttoned- kinda gross in my opinion. Again the food is always great but the customer service lacks 9 times out of 10. We’ll be back but yall need to definitely talk to your employees about how to handle their bad days while still doing their job.
- IBit beasySep 25, 20251.0GO TO SANTA FE INSTEAD !!! This is the worse chipotle. They are so cheap give the smallest burritos. Literally every time i order have chicken and half beef the manager says something in another langue and they charge me for extra meat and think I wont notice when it suppose to be charged half and half. Maybe if their service was better and didnt try to over charge customer for the smallest portions then maybe this place will attract more customers and get people to recommend this place but i will tell people to stay away.
- EPEduardo PerezSep 25, 20253.0Bring back plastic straws the paper ones definitely changes the flavor of the beverage
- CGCatherine GiebelSep 13, 20255.0lowkey fire gave a ton of food. i will be back
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Brockton Westgate Mall serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Where is Chipotle Mexican Grill located in Brockton?
It is located at 500 Westgate Dr, SC 109, Brockton, MA 02301.
What are the operating hours for Chipotle Mexican Grill at Brockton Westgate Mall?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer in-store pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
Can I order online from Chipotle Brockton Westgate Mall?
Yes, you can order online via their official order link or through the Chipotle app.
How can I contact Chipotle Brockton Westgate Mall for inquiries?
You can contact them by phone at +1 508-586-0102 or email at MA.3149.WestgateMall@chipotle.com.
Does Chipotle Brockton Westgate Mall accept credit cards and offer catering?
Yes, they accept credit cards and offer catering services.
What nearby places can I visit before or after dining at Chipotle Brockton Westgate Mall?
Nearby you can visit Starbucks for coffee, Bank of America Financial Center for banking needs, and Staples for office supplies.
Is there a convenient place to send or receive packages near Chipotle Brockton?
Yes, UPS Alliance Shipping Partner and Western Union are nearby for shipping and financial services.
Where can I get mobile phone services or repairs near Chipotle Brockton Westgate Mall?
You can visit A Plus Wireless, Verizon, Metro by T-Mobile, or Repair Wireless for mobile phone products and repair services nearby.