Chipotle Mexican Grill

3.5
798 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Get DirectionsCallWebsite

Business Details

500 Westgate Dr, Brockton, MA
02301, United States
(508) 586-0102
https://locations.chipotle.com/ma/brockton/500-westgate-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3149
GoogleFacebookInstagramTwitterLinkedInPinterest

About

Mexican Restaurant
Chipotle Brockton Westgate Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
500 Westgate Dr, Brockton, MA
02301, United States

Hours

Reviews

3.5
798 reviews
5 stars
315
4 stars
170
3 stars
74
2 stars
53
1 star
186

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with complaints about poor management and lack of training.

Food Quality

While many customers enjoyed the food, there were significant complaints about portion sizes, incorrect orders, and food safety issues.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty surfaces and improper food handling practices.

Long Wait Times

Customers frequently reported long lines and delays in service, often exacerbated by staff inefficiency.
  • PD
    PAULIE DRIVER
    4 days ago
    5.0
    The food is always on point!! Fresh Hot & Delicious. I’m not comfortable eating there and I have no reason why . It’s always a order and take it home thing maybe someday I’ll sit down and relax me. Enjoy the atmosphere. Write a new review. That’s all about the food and it’s done right the Chipotle Way!
  • WP
    Whilmy Palomino
    4 days ago
    1.0
    Worst Chipotle I've ever been to. First time I dont buy the guac because of how bad it looked, chicken was completely burned and there were like 10 people working there so no excuse for that...
  • RR
    Rahil
    Dec 31, 2025
    1.0
    We came on time, order wasn't ready and then they say, we don't have one of the ingredient we had ordered. C'mon!
  • WR
    W R
    Dec 13, 2025
    5.0
    People work hard to fill orders. It's usually busy and long line because people know it's better to eat here than fast food places.
  • EN
    Esther Neptune
    Nov 30, 2025
    1.0
    The employees that work at chipotle are extremely rude as hell there is no reason they should give me attitude because THEY MESSED UP ON MY ORDER. And have the audacity to speak in a native language, as if I am not Haitian myself and understand exactly what they are saying. Whoever is the manager over at that place needs to Teach them good customer service, especially the kid with the blonde and black dreads.
Read more reviews on Google

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Brockton Westgate Mall serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

Where is Chipotle Mexican Grill located in Brockton?

It is located at 500 Westgate Dr, SC 109, Brockton, MA 02301.