Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,146 reviews
5 stars
436
4 stars
243
3 stars
179
2 stars
87
1 star
201
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, ignored orders, and incorrect items being served.
Food Quality
While some customers enjoyed the food, many complained about missing items, cold food, and unsanitary conditions.
Cleanliness
Several reviews highlighted dirty dining areas and unpleasant odors, indicating a lack of proper maintenance.
Operational Hours
Customers expressed frustration over inconsistent operating hours, including early closures and unresponsive staff.
- MMMaiJan 3, 20261.0I literally got that one for the cheese and there is any cheese on my burger- I realized when I got home- so disappointed
- ANAnna NikitenkoDec 30, 20251.0Please order for deluxe sandwich, asked add some items...nothing we're added, not 1st time... but was charged!!! Not going to use this location anymore...called them 10 times, no one picked up the phone. Ladies in the kitchen worked without harness...and propered use of the gloves, was contac with meet without gloves, saying as a witness and ServSave certified . Many sickness can be show up after this not proper work!!! Till hospitalization. Be aware!!!!!
- FFFadlallaDec 18, 20251.0They food is good but when you try to order at the register there just gonna look at you and ignore you and they will look at you crazy when you ask if you could get your food
- ANAstro NovaliteDec 17, 20251.0They're hours say their open for dining at 5 I came at 6 and they where closed. Disappointed
- MFMatthew FerazziNov 11, 20251.0Ive been here multiple times and foind hair in my food. Fail
Frequently Asked Questions About McDonald's
What are the regular business hours of McDonald's at 360 Western Ave, Brighton, MA?
McDonald's is open daily from 5:00 AM to 11:00 PM.
Is McDonald's at this location open for delivery, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 3:00 AM.
Does this McDonald's have a drive-through service, and when is it open?
Yes, the drive-through is open daily from 5:00 AM to 3:00 AM.
What types of payment methods are accepted at McDonald's on Western Ave?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's through their mobile app?
Yes, you can order using the McDonald's app available for iOS and Android.
What services does McDonald's offer at this Brighton location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby coffee shops can I visit before or after dining at McDonald's?
Nearby coffee shops include Starbucks, perfect for grabbing coffee or a smoothie alongside your visit.
Are there any groceries or pharmacies near McDonald's at 360 Western Ave?
Yes, Star Market is nearby, offering pharmacy and retail shopping opportunities conveniently close to McDonald's.
What recreational or fitness centers are near McDonald's that customers might enjoy?
Nearby amenities include Fitness and Fuel gym and the Skating Club of Boston for recreation and sports activities.
Where can I find banking or ATM services near McDonald's?
There are several banking options nearby including Bank of America ATM, Citizens Bank, and Century Bank for all your financial needs.