Brand Certified
McDonald's
3.5(1146 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
360 Western Ave, Brighton, MA
02135, United States
Certified by McDonald's • Mar 01, 2026
(617) 787-2882
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,146 reviews
5 stars
435
4 stars
243
3 stars
179
2 stars
87
1 star
202
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, ignored orders, and long wait times.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Cleanliness Concerns
Several customers noted that the restaurant was dirty, with complaints about unsanitary conditions.
Food Quality
While some customers enjoyed the food, others reported issues with food quality, including cold items and incorrect orders.
Management Problems
Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of responsiveness.
- MMMaiJan 3, 20261.0I literally got that one for the cheese and there is any cheese on my burger- I realized when I got home- so disappointed
- ANAnna NikitenkoDec 30, 20251.0Please order for deluxe sandwich, asked add some items...nothing we're added, not 1st time... but was charged!!! Not going to use this location anymore...called them 10 times, no one picked up the phone. Ladies in the kitchen worked without harness...and propered use of the gloves, was contac with meet without gloves, saying as a witness and ServSave certified . Many sickness can be show up after this not proper work!!! Till hospitalization. Be aware!!!!!
- FFFadlallaDec 18, 20251.0They food is good but when you try to order at the register there just gonna look at you and ignore you and they will look at you crazy when you ask if you could get your food
- ANAstro NovaliteDec 17, 20251.0They're hours say their open for dining at 5 I came at 6 and they where closed. Disappointed
- MFMatthew FerazziNov 11, 20251.0Ive been here multiple times and foind hair in my food. Fail
Frequently Asked Questions About McDonald's
What are the regular business hours of McDonald's at 360 Western Ave, Brighton, MA?
McDonald's is open daily from 5:00 AM to 11:00 PM.
Is McDonald's at this location open for delivery, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 3:00 AM.
Does this McDonald's have a drive-through service, and when is it open?
Yes, the drive-through is open daily from 5:00 AM to 3:00 AM.
What types of payment methods are accepted at McDonald's on Western Ave?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's through their mobile app?
Yes, you can order using the McDonald's app available for iOS and Android.
What services does McDonald's offer at this Brighton location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby coffee shops can I visit before or after dining at McDonald's?
Nearby coffee shops include Starbucks, perfect for grabbing coffee or a smoothie alongside your visit.
Are there any groceries or pharmacies near McDonald's at 360 Western Ave?
Yes, Star Market is nearby, offering pharmacy and retail shopping opportunities conveniently close to McDonald's.
What recreational or fitness centers are near McDonald's that customers might enjoy?
Nearby amenities include Fitness and Fuel gym and the Skating Club of Boston for recreation and sports activities.
Where can I find banking or ATM services near McDonald's?
There are several banking options nearby including Bank of America ATM, Citizens Bank, and Century Bank for all your financial needs.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website