Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,466 reviews
5 stars
593
4 stars
285
3 stars
193
2 stars
92
1 star
303
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor service and incorrect information provided.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and discrepancies in pricing.
Cleanliness
While some customers praised the cleanliness of the location, others reported dirty tables and unsanitary conditions.
Food Quality
Feedback on food quality was mixed, with some enjoying their meals while others complained about burnt or poorly prepared items.
Operational Issues
Several customers experienced problems with the restaurant's hours and service availability, particularly during late-night hours.
- PFPaul FurlowDec 29, 20251.0Ordered breakfast at 10:15 am on the mobile app. Showed up at 10:31 am at drive thru to be told I couldn’t have my order because it was after breakfast. No accommodations, no free offers to make things right, just a bunch of clueless employees who obviously have not been trained in customer service.
- RMRobert MukiibiDec 8, 20251.0Ordered crispy chicken and it came burned with only two pickles, no tomatoes, no lettuce
- LTLuis TrujilloOct 28, 20251.0I visited this McDonald’s 0n 10/28/25 at around 7:25 PM during the Monopoly game season's. I ordered two 10-piece McNuggets and a large Coke, which are all supposed to come with Monopoly prize tickets. When employee Marcus handed me the large Coke at the second window of the drive-thru, I noticed it didn’t have a Monopoly ticket. I politely asked if he could provide a spare one, since McDonald’s usually does this when they run out of the special cups. Instead of helping, Marcus told me they were “out” and that the Monopoly event ends tomorrow — which is not true, as the official promotion runs until November 23rd according to McDonald’s policy. Not only did he deny me the prize ticket I was entitled to, but he also gave me incorrect information about the promotion and had a rude attitude throughout the exchange. This was an unpleasant experience and definitely not the level of customer service I expect from McDonald’s. I hope management looks into this and ensures staff remain informed and courteous to customers, especially during major promotions like Monopoly.
- JGjulia greveOct 20, 20251.0The staff will refuse to give you your monopoly pieces for qualifying items. I had to demand a refund for them to finally just give me the pieces my order SAYS QUALIFIES for the monopoly game. What a scam of a restaurant. I go to this McDonald’s every day. Or, I used to.
- HHhelenOct 19, 20251.0forced me to cancel me order from them even though they were there and it was 2:30am at a 24 hour mcdonald’s. i wasn’t able to get any food what so ever.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Brighton, MA?
McDonald's in Brighton, MA is open 24 hours a day, 7 days a week, including holidays.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's offers a drive-through service that is open 24/7.
Can I order McDonald's delivery from this location?
Yes, this McDonald's offers delivery service 24/7 including same-day and no-contact delivery options.
What payment options are accepted at McDonald's in Brighton?
The payment options accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there an app available to order McDonald's food?
Yes, you can order using the McDonald's App available on Apple App Store and Google Play Store.
What dining services does this McDonald's offer?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi services.
Where is this McDonald's located?
The McDonald's is located at 1750 Soldiers Fld Rd, Brighton, MA 02135, United States.
What are some nearby places to visit near McDonald's in Brighton, MA?
Nearby places include Starbucks for coffee, Charles River Motel and Days Inn for accommodation, and Harry Parker Boathouse park for outdoor activities.
Can I grab coffee before or after visiting McDonald's in Brighton?
Yes, Starbucks coffee shop is located nearby, providing a great option to enjoy coffee if you want a different cafe experience.
Are there lodging options close to this McDonald's if I am traveling?
Yes, you can find Charles River Motel, Days Inn, and Americas Best Value Inn close to this McDonald's for convenient lodging options.