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McDonald's

3.5
(1472 reviews)

Business Details

1750 Soldiers Fld Rd, Brighton, MA
02135, United States
(617) 783-9393
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1750 Soldiers Fld Rd, Brighton, MA
02135, United States

Hours

Reviews

3.5
1,472 reviews
5 stars
596
4 stars
286
3 stars
193
2 stars
92
1 star
305

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and lack of training.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders and missing items, leading to frustration among customers.

Cleanliness

While some customers praised the cleanliness of the location, others reported dirty tables and unsanitary conditions.

Food Quality

Feedback on food quality was mixed, with some enjoying the meals while others complained about burnt or poorly prepared items.

Operational Issues

Several customers experienced problems with the restaurant's hours and service availability, particularly during late-night visits.
  • MD
    Mohammad Dia
    Feb 8, 2026
    1.0
    I ordered online went ti pick it up mind you it’s a 24/7 location , told me there closed and won’t give me my order and tell me to cancel when the won’t says there making it and won’t refund me such a joke of an establishment. No wonder 50% of there reviews are 1’s. Save your money and go someplace.
  • OC
    Omer Colak
    Feb 3, 2026
    5.0
    All was good
  • TT
    T.B.
    Jan 25, 2026
    1.0
    I always regret making this choice and eating McDonald’s 🤢
  • AH
    allen hogan
    Jan 17, 2026
    4.0
    Food is pretty consistent at this location I really have no complaints about this McDonald’s
  • PF
    Paul Furlow
    Dec 29, 2025
    1.0
    Ordered breakfast at 10:15 am on the mobile app. Showed up at 10:31 am at drive thru to be told I couldn’t have my order because it was after breakfast. No accommodations, no free offers to make things right, just a bunch of clueless employees who obviously have not been trained in customer service.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Brighton, MA?

McDonald's in Brighton, MA is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's offers a drive-through service that is open 24/7.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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