Dunkin'

3.9
435 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brighton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
214 N. Beacon St, Brighton, MA
02135, United States

Hours

Reviews

3.9
435 reviews
5 stars
220
4 stars
90
3 stars
42
2 stars
18
1 star
65

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and poor food preparation, leading to dissatisfaction.

Customer Service

Feedback indicates a mix of experiences, with some customers praising friendly staff while others reported rudeness and unprofessional behavior.

Speed of Service

Several reviews highlighted long wait times for orders, particularly during busy hours, contributing to a frustrating experience.

Food Quality

Customers expressed disappointment with the quality of food and drinks, citing issues like stale items and poorly made beverages.

Restroom Access

Multiple reviews criticized the lack of public restroom access for customers, which negatively impacted their experience.
  • DD
    Donny_Cash
    Nov 4, 2025
    1.0
    Unable to get your order correct. After asking twice to have my order fixed and it still being wrong on the third, I gave up and left.
  • XP
    X posa
    Jul 24, 2025
    1.0
    I've gone to this Dunks several times in the past year because I had no other option. I now walk 10 minutes away to the Dunkins across from UPS in Watertown and they are absolutely the better option! DO NOT, under any circumstances, buy a sandwich from this Dunks. I got sick several times and I will NEVER order anything from here again... The staff that I ran into here do not care; at all; about you, your food and making sure that just basic food preparation guidelines are followed. A disgusting about face, considering this was the "go to" Dunks on Market street for a decade...
  • NW
    Nicole “Nikki” Walters
    Jan 31, 2021
    1.0
    Doesnt make coffee the right way ...staff is young an needs some proper training ....
  • SH
    Sandra Hernandez
    Jul 16, 2019
    5.0
    The casheir was very nice, nice man
  • MA
    Marie Angrand
    Apr 13, 2019
    5.0
    My experience always makes me feel like happy with customers services and your foods.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Brighton, MA?

Dunkin' in Brighton, MA is open Monday through Saturday from 4:00 AM to 9:00 PM, and Sunday from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for your convenience.