Business Details
About
Mexican Restaurant
Chipotle Cleveland Circle MA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.9
524 reviews
5 stars
146
4 stars
92
3 stars
46
2 stars
37
1 star
203
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlight consistently rude and unprofessional staff, with many customers expressing frustration over poor customer service and negative attitudes.
Food Quality
Customers frequently report issues with food quality, including undercooked ingredients, incorrect orders, and small portion sizes.
Cleanliness
Multiple reviews mention unsanitary conditions in the restaurant, including dirty tables and trash, contributing to an unpleasant dining experience.
Order Accuracy
Many customers experienced problems with order accuracy, including missing items and incorrect food preparation, leading to dissatisfaction.
Management Issues
Several reviews indicate a lack of effective management, with complaints about staff behavior and operational inefficiencies.
- DFDee FiggasDec 16, 20251.0I am beyond frustrated with this experience. The order was placed through Uber Eats, and despite being a very simple order, it was completely wrong and arrived cold. This was food for myself and my picky toddler, and because the order was messed up and inedible, neither of us could eat it. What makes this even more upsetting is the amount of money and food that went straight to waste over something that should have been easy to get right. When you’re ordering basic items and still receive incorrect, cold food, it’s incredibly disappointing—especially as a parent trying to feed a child. Chipotle is supposed to be known for consistency, but this experience showed a serious lack of care and quality control, even on simple delivery orders. Wasting money and throwing away food due to careless mistakes is unacceptable. I truly expected better and am very disappointed. I’ll never order from this location again.
- HPHope PettengillNov 18, 20255.0Walked into this chipotle tonight on a quick decision after getting off my shift. Was the the only one in line. One guy took a deep breath and then got his gloves on. I felt that. But the thing is, is that he just does not have good energy. Maybe he was new (although I have seen him before)…anyways another guy came over to help me with my order. Hard working & prompt service from this guy. Mind you I walked in and this man was going ape mode on the grill. LIKE GRIT. I had to ask him his name because I love to see this. “Tami”. Great service and energy. I LOVE THIS ENERGY. THIS IS THE SHIT THAT GETS ME GOING. YOUNG BLOOD HUSTLING. Tami, I see you, I appreciate you and I’m rooting for you. Shoutout.
- SYSarah YNov 14, 20251.0It’s true that this location only gives half the amount of food compared to other locations. But that’s not the reason for my 1-star review. I’m giving 1 star because the cashier decided to help the person scooping. Problem with that is that he was wearing gloves to grab the lettuce and then would use the same gloves to accept money, touch the screen, use the pen, etc. He did that for every order with lettuce, never once changing his gloves. Extremely unhygienic, I will not be returning to this location 🤢
- OHOscar HernandezNov 11, 20251.0Servicio lento y atención de mala actitud de los trabajadores..!!
- SHSabir HajiyevNov 7, 20251.0The cashier was very rude. She threw my food and drink in front of me in a very disrespectful way. That kind of behavior is unacceptable and made me feel very uncomfortable
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Cleveland Circle MA offer?
Chipotle Mexican Grill offers Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with customizable options.
What are the operating hours for Chipotle Mexican Grill at 1924 Beacon St?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Where exactly is Chipotle located in Cleveland Circle MA?
It is located at 1924 Beacon St, Brighton, MA 02135, between Reservoir Wines & Spirits and Citibank.
Does this Chipotle location offer delivery or pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Cleveland Circle MA?
You can order online via their official website or through the Chipotle app available on the Apple App Store.
What is Chipotle’s commitment to food quality at this location?
They focus on serving responsibly sourced, classically-cooked real food without artificial colors, flavors, or preservatives, using only 53 real ingredients adhering to humane and sustainable practices.
Is Chipotle Mexican Grill in Cleveland Circle an LGBTQ+ friendly establishment?
Yes, this location welcomes LGBTQ+ customers.
What nearby places can I visit before or after dining at Chipotle?
You can visit Reservoir Wines & Spirits, Tip Top Restaurant and Bar, or Pino's Pizza, all located nearby for drinks or additional dining options.
Are there convenient nearby banks or ATMs near Chipotle Cleveland Circle?
Yes, nearby options include HarborOne Bank, East Boston Savings Bank, and Santander Bank US ATM for your banking needs.
What beverage or dessert spots are near Chipotle Mexican Grill in Cleveland Circle?
Nearby spots include Kung Fu Tea and Bubble Tea & Berry, perfect for bubble tea and sweet treats after your meal.