Chipotle Mexican Grill

Reviews

• NM

  Nikita Morozov

  4 days ago
  1.0
  I placed a mobile order, came to the restaurant, picked it up, and left — everything seemed fine. I drove a few miles away to charge my car, planning to eat there. But when I finally opened my order, I realized they didn’t include a fork. And I had a bowl — something you simply can’t eat without utensils. Now I’m sitting there with my food and literally can’t eat it. Going back would mean wasting time and disrupting my plans. I also don’t think it’s reasonable for customers to double-check every single item in the order before leaving. It may seem like a small thing, but moments like this completely ruin the experience. Very disappointing.
• NA

  Nicholas Allen

  4 days ago
  5.0
  Absolutely love this place! The burritos are always fresh and loaded with flavor, and the staff is super friendly and helpful. It’s my go-to spot for a quick and delicious meal!
• WP

  Wanda Perdomo

  Apr 1, 2026
  1.0
  Honestly, as a former service manager at Chipotle, I’m very disappointed with this location. While not all of the staff are bad, the management is clearly not doing their job. I gave this place multiple chances—around five visits—hoping it would improve since it’s closer to me, but unfortunately, it never did. There seems to be constant turnover, which isn’t necessarily a bad thing, but the lack of professionalism is noticeable. Even when the line is long, staff are chatting, joking around, stopping work, and taking breaks for no clear reason. The food line was also very dirty, and ingredients were being mixed together. As a former manager, that’s unacceptable—especially considering that customers may have allergies. I do want to give credit where it’s due: the cooks are doing a great job, and the food itself is good. However, I asked multiple times for simple items like lime or plain rice, and my requests were declined each time, and not in a polite way. I was respectful and asked kindly, so the response was disappointing. As a manager, customer service should always come first. Please invest in better staff training and stronger leadership from management. And again, credit to the cooks—they’re doing a good job. Sadly, I won’t be returning.
• RV

  Roberto Vega

  Mar 21, 2026
  1.0
  The chicken was so salty and burnt I couldn’t even eat it. The service was terrible
• TT

  Trixten642

  Mar 11, 2026
  1.0
  This is one of the worst chipotle’s in the world. They take forever and are incredibly rude, and then will give your pickup order to a door dasher as they argue with you over the fact that “I picked it up.”

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