A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Cleanliness
The store is generally reported as clean and well-stocked, contributing to a pleasant shopping experience.
Product Quality
There are significant concerns regarding the quality of perishable items, with multiple reports of expired or spoiled products.
Checkout Experience
Customers frequently noted long lines and insufficient cashier availability, leading to frustration during checkout.
Pricing
The store is perceived as expensive compared to competitors, with some customers expressing dissatisfaction with pricing and value.
AB
Angie Baptista
Feb 21, 2026
5.0
Kristen at the pharmacy is very nice, helpful & friendly always goes out of her way to help.
SR
Steve rudnisky
Feb 9, 2026
5.0
Great customer service very friendly and easy to navigate around store all isle are marked with items you may be looking for or there is always employees all around the store to help you find any thing you need stop and shop is the best market for foods
A
陳文光
Jan 23, 2026
1.0
I called yesterday to ask about one of the item if they have in stock. The customer service wasn’t too good …. She told me there wasn’t any left, and I went there guess what there was lots of them in the store……… thank god I went to check … what kind of service that can check 1 things but can’t check other stuff ?? In the system doesn’t tell you what is in the store and what is out ??????
ED
Earle Donahue
Jan 8, 2026
5.0
I was a Shaw’s customer until recently. This Stop & Shop is always stocked with all the groceries I need, clean, and somehow more peaceful than other nearby grocery stores. Also, Shannon is my favorite cashier. She is quick and friendly and always makes just the right amount of small talk. I choose her lane instead of self checkout every time.
JJ
Jordan Jacobs
Jan 4, 2026
3.0
Groceries are fine. Cashier's are always in short supply.
One major complaint, the Bottle Return Center is in poor repair and is disgustingly dirty. Often full and for the last couple weeks out of order. Returning bottles is not a fun chore and only gets more aggravating when it becomes harder to return them or having to go to a different Stop & Shop to return them.
What are the store hours for Stop & Shop at 316 Grove Street, Braintree, MA?
Stop & Shop at 316 Grove Street is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers DELIVERY services allowing you to shop online and have groceries delivered to your door.
Can I pick up my Stop & Shop order in-store?
Yes, you can choose to shop online and pick up your order in-store with an attended pick-up service.
What loyalty program does Stop & Shop provide for customers?
Stop & Shop has the GO Rewards loyalty program that offers personalized discounts and lets customers earn points redeemable for gas or groceries.
What community programs does Stop & Shop support?
Stop & Shop supports fighting hunger through the School Food Pantry Program to ensure students do not go to school hungry.
Which nearby places provide financial services or ATMs close to Stop & Shop?
Coinme, Coinstar | Bitcoin ATM, Western Union, Citizens Bank Supermarket Branch, LibertyX Bitcoin ATM, and Citizens Bank offer financial services and ATMs near Stop & Shop.
Are there any nearby dental or orthodontic services near Stop & Shop?
Yes, Braintree Dentistry and Braces, OMG Smiles Orthodontics, and Dr. Dental are dental and orthodontic clinics close to Stop & Shop.
Which nearby attractions could I visit before or after shopping at Stop & Shop?
Nearby places like Golden Crown (Chinese restaurant), Double G's Pizzeria, and Aqua-Tots Swim School provide dining and recreation options close to Stop & Shop.
What additional convenience services does Stop & Shop provide at this location?
Stop & Shop offers services including Flu Vaccination, Peapod online ordering, SCAN IT! Mobile scanning, RedBox rentals, Western Union money transfers, Coinstar coin counting, a phone charging station, and a Citizen's Bank branch.
How can I contact Stop & Shop at 316 Grove Street for inquiries or assistance?
You can reach Stop & Shop at 316 Grove Street, Braintree, MA by calling +1 781-356-1730 or visiting their Facebook page at https://www.facebook.com/1188089404561652.
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