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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.1
(1050 reviews)

Business Details

400 Franklin Street, Braintree, MA
02184, United States
(781) 356-0602

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Braintree is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
400 Franklin Street, Braintree, MA
02184, United States

Hours

Reviews

4.1
1,050 reviews
5 stars
515
4 stars
282
3 stars
129
2 stars
52
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the friendly and accommodating staff, with specific mentions of individuals like Chris and Amy for their excellent service.

Food Quality

The food received mixed reviews; while many enjoyed the sandwiches and soups, there were complaints about inconsistency in food preparation and quality.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining area, which detracted from the overall experience.

Wait Times

Customers frequently noted long wait times for orders, especially during busy periods, leading to frustration.

Pricing

Many customers felt the prices were high for the portion sizes and quality, with some expressing dissatisfaction over perceived value.
  • BL
    Brittany Lawrence
    Feb 17, 2026
    5.0
    I regretfully had to order close to closing time but Chris was so gracious and made sure I was able to get a nutritious meal that I was after. I asked for the least annoying thing they had but he assured me I should order what I really wanted and did it with a smile. After a long flight, his hospitality was appreciated.
  • DV
    Dawn Vincent
    Feb 10, 2026
    3.0
    Average experience. Longer wait than I would have liked. Prices have gone up.
  • LR
    Linda Riedle
    Jan 1, 2026
    5.0
    I'm a bread lover so i go there mostly for that. The sandwiches I have had were great along with the delicious soups. Even with a fresh salad you can get a baguette. When ordering, I didn't feel rushed.
  • SS
    Sabrina do Nascimento Souza
    Dec 29, 2025
    5.0
    Um lugar, tranquilo, para encontro de amigos ou família. Comida muito boa, ambiente agradável
  • CN
    Chad Nardo
    Dec 18, 2025
    1.0
    Chicken soup was not edible. Tasted like dough, no broth. It was disgusting. Had to throw away

Brand Certified Facts from Panera Bread

This information is certified by Panera Bread and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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