Panera Bread

4.1
1044 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

400 Franklin Street, Braintree, MA
02184, United States
(781) 356-0602
https://www.panerabread.com/en-us/cafe/locations/ma/braintree/400-franklin-street
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Braintree is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
400 Franklin Street, Braintree, MA
02184, United States

Hours

Reviews

4.1
1,044 reviews
5 stars
512
4 stars
281
3 stars
127
2 stars
52
1 star
72

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, highlighting items like the mac and cheese, salads, and sandwiches, though some noted inconsistencies in flavor and portion sizes.

Service Speed

Many reviews mentioned slow service, particularly during busy times, with some customers experiencing long wait times for their orders.

Cleanliness

While some customers appreciated the cleanliness of the location, others reported issues with the bathrooms and tables not being properly maintained.

Staff Attitude

The staff received mixed reviews; while many were described as friendly and accommodating, there were instances of poor service and unhelpful attitudes from management.

Pricing

Several customers felt the prices were high for the portion sizes and quality, leading to complaints about value for money.
  • LR
    Linda Riedle
    Jan 1, 2026
    5.0
    I'm a bread lover so i go there mostly for that. The sandwiches I have had were great along with the delicious soups. Even with a fresh salad you can get a baguette. When ordering, I didn't feel rushed.
  • SS
    Sabrina do Nascimento Souza
    Dec 29, 2025
    5.0
    Um lugar, tranquilo, para encontro de amigos ou família. Comida muito boa, ambiente agradável
  • CN
    Chad Nardo
    Dec 18, 2025
    1.0
    Chicken soup was not edible. Tasted like dough, no broth. It was disgusting. Had to throw away
  • KF
    Kevin Fry
    Dec 5, 2025
    5.0
    Great for coffee with the sip club, I saved over 50 dollars in my first 16 cups.
  • CA
    Crystal Austin
    Nov 14, 2025
    5.0
    Dan, the manager went above and beyond for us! Will definitely order from here again!
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Frequently Asked Questions About Panera Bread

Does Panera Bread Braintree accept reservations?

No, Panera Bread Braintree does not accept reservations.

What are the opening hours of Panera Bread Braintree during weekdays?

Panera Bread Braintree is open from 6:00 AM to 9:30 PM Monday through Thursday, and until 10:00 PM on Friday.