Five Guys

4.3
706 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 37 Forbes Avenue in Braintree is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
37 Forbes Avenue, Braintree, MA
02184, United States

Hours

Reviews

4.3
706 reviews
5 stars
401
4 stars
188
3 stars
57
2 stars
29
1 star
31

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they are delicious but some mentioned issues with greasiness and inconsistency.

Service Speed

Many reviews highlighted slow service, with long wait times for food, especially during busy periods.

Pricing Concerns

Numerous customers expressed that the prices are too high for the quality and quantity of food received.

Cleanliness

While some customers found the establishment clean, others reported issues with cleanliness in the dining area and outside.

Staff Attitude

Feedback on staff was mixed; while some praised friendly service, others reported rudeness and inconsistency in customer service.
  • CS
    C S
    Nov 14, 2025
    5.0
    Great 5 Guys location
  • CB
    Charles Blakeman
    Nov 10, 2025
    5.0
    Great fresh hot burgers with whatever toppings you want, the fries are usually sizeable portioned and I love them Best with the cajun seasoning.
  • FM
    Frederick Mendes
    Oct 18, 2025
    3.0
    The food and service are adequate for this choice of meal.
  • SS
    Steve Staniszewski
    Sep 26, 2025
    2.0
    When we ordered, the bill seemed too high. Back at the table we reviewed the receipt and determined the employee charged us each item individually instead of adding $6 for the meal. A substantial increase of the sale. Also, the hamburgers were greasy.
  • WW
    willku9000
    Sep 26, 2025
    3.0
    This five guys was OK but the service was really inconsistent. I came in here twice while I happened to be in town and while it was pretty good the first time the second time they got my order wrong and actually looked at me like I was crazy because the mistake was made at the register and they gave me what it said on the ticket. Again it’s fine but very inconsistent.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.