Dunkin'

4.1
402 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Braintree, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1172 Washington St, Braintree, MA
02184, United States

Hours

Reviews

4.1
402 reviews
5 stars
229
4 stars
73
3 stars
37
2 stars
22
1 star
41

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong items being served.

Customer Service

Feedback on staff behavior was mixed; while some employees were praised for being friendly and efficient, others were criticized for rudeness and poor service.

Speed of Service

The drive-thru service was often noted as fast and efficient, although some customers experienced long wait times during peak hours.

Food Quality

While some customers enjoyed the food and drinks, others complained about stale items and incorrect preparation.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the restroom and with food preparation areas.
  • RF
    Rosa Figueroa
    Oct 21, 2025
    5.0
    Hash browns were hash browns and snacking baking was smaking… if you know then you know… best by far, and I been places 🥰
  • JR
    Jashar Ramaj
    Oct 19, 2025
    1.0
    Order cappuccino and received just hot cheap milk. Miserable
  • TF
    Trina Frank
    Aug 6, 2025
    1.0
    Never have I ever been to a Dunkin where they ran out of coffee. You work at a coffee store make sure you always have the 1 thing you sell seriously.
  • JC
    Jon Charles
    Jul 13, 2025
    5.0
    This is a typical Dunks, i do like this particular location, its well managed and the help is polite and familiar.
  • AM
    A M
    Jun 28, 2025
    1.0
    When I ask for a toasted bagel I want it toasted not microwave hot and soggy. Second who the hell orders an everything bagel with strawberry cream cheese? I don't know but that's what I got. Third with 6 to 9 people working there at any given time, you have enough staff to put the cream cheese on my bagel. Oh yeah tell the people running the drive through window to stop asking for tips.

Frequently Asked Questions About Dunkin'

What are the holiday season special drinks available at Dunkin' in Braintree, MA?

During the holiday season, Dunkin' offers special drinks such as the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.

What are the regular opening hours for Dunkin' at 1172 Washington St, Braintree, MA?

Dunkin' is open from 4:00 AM to 11:00 PM on weekdays and from 4:30 AM to 11:00 PM on weekends.