Dunkin'

4.0
405 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Braintree, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1172 Washington St, Braintree, MA
02184, United States

Hours

Reviews

4.0
405 reviews
5 stars
229
4 stars
73
3 stars
37
2 stars
23
1 star
43

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and missing items.

Customer Service

Feedback on staff behavior was mixed; while some employees were praised for being friendly and efficient, others were criticized for rudeness and poor service.

Speed of Service

The drive-thru service was often noted as fast and efficient, although some customers experienced long wait times during peak hours.

Food Quality

While some customers enjoyed the food and drinks, others complained about stale or poorly prepared items.
  • PH
    Peggie Hu
    6 days ago
    1.0
    My usual order is one XL hot coffee with six creams (default is five), and for two days in a row the coffee tastes like water and is absolutely disgusting, I went back and idk if it’s the manager or owner but she is so rude and act like it’s because I ordered too much cream when I know full well what it should taste like. They gave me a third one and it still tastes like crap so I never ever went back to that location again. Braintree have plenty of other Dunkin’s location so please go to literally any other ones
  • AP
    Antonio Pires
    Dec 26, 2025
    1.0
    The customer service is unprofessional
  • BT
    Betty Thompson
    Dec 13, 2025
    2.0
    I got the wrong coffee from what I asked for 😒
  • RF
    Rosa Figueroa
    Oct 21, 2025
    5.0
    Hash browns were hash browns and snacking baking was smaking… if you know then you know… best by far, and I been places 🥰
  • JR
    J R
    Oct 19, 2025
    1.0
    Order cappuccino and received just hot cheap milk. Miserable

Frequently Asked Questions About Dunkin'

What are the holiday season special drinks available at Dunkin' in Braintree, MA?

During the holiday season, Dunkin' offers special drinks such as the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.

What are the regular opening hours for Dunkin' at 1172 Washington St, Braintree, MA?

Dunkin' is open from 4:00 AM to 11:00 PM on weekdays and from 4:30 AM to 11:00 PM on weekends.