Dunkin'

4.1
392 reviews
Decked Out Lattes
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Business Details

551 Granite St, Braintree, MA
02184, United States
(781) 843-9830
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Braintree, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
551 Granite St, Braintree, MA
02184, United States

Hours

Reviews

4.1
392 reviews
5 stars
233
4 stars
63
3 stars
43
2 stars
16
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some report friendly and efficient service, others highlight rude and unprofessional behavior from staff.

Order Accuracy

There are frequent complaints about incorrect orders and mistakes, leading to customer frustration.

Atmosphere

The overall atmosphere is generally positive, with many customers appreciating the friendly staff and clean environment.

Product Quality

While many customers enjoy the coffee and food, there are complaints about stale donuts and inconsistent food quality.

Management Response

Some reviews commend the manager's professionalism in handling difficult situations, while others criticize the lack of effective management during service issues.
  • JM
    james massey
    Oct 7, 2025
    5.0
    It was fast and hit the spot
  • LL
    L L
    Aug 16, 2025
    5.0
    I Was in line waiting to be waited on ,Everyone behind the counter were so nice and professional to the customers except the older lady making sandwiches. I got the vibe that she was rude & racist the way she was carrying on with certain customers, I would still recommend this store.
  • ZM
    Zamir Mustafayev
    Jul 15, 2025
    1.0
    Don’t order online , if you will be late your order will gone and nobody cares .
  • DH
    Danielle Hollis
    Jun 22, 2025
    5.0
    I had a great experience at this Dunkin’! The manager truly stood out—she handled a difficult customer situation with so much professionalism and calm, it was impressive to watch. It’s clear she knows how to lead with respect and patience. The entire staff was friendly, welcoming, and worked well together even during a busy time. My order was correct, the service was fast, and the energy inside felt positive and upbeat. You can tell they care about their customers and take pride in what they do. Shoutout to the whole team—this location is doing it right!
  • RC
    Ron Chamberlin
    May 4, 2022
    4.0
    Always good at this busy shop.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Braintree, MA?

Dunkin' in Braintree, MA is open Monday to Friday from 5:00 AM to 7:00 PM, and on weekends from 5:00 AM to 7:00 PM as well.

Does Dunkin' in Braintree offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services to its customers.