Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
I'm a regular at mcdonald's, but not this one. First and last time I'll ever go here. I use the app ALL the time to order ahead. It took over 30 minutes for them to make me one sandwich! The girls are rude and don't smile. Like another review said, "unprofessional" which I agree with 100%. I show the bag girl (runner) my mobile receipt with code, she says it has to be 4 numbers. Wrong! That's if it's ordered at the counter. The code is always letters and numbers for mobile or drive thru orders at other locations (and that's what it was on my receipt). So I have to get in line...another male cashier has no idea what to do, he was probably new. Another disgruntled female cashier finally decides to help me and searches her register with my code I assume. Finally the slip prints. All other mcdonald's have my food ready at the counter when I choose "pickup, counter." my GPS is always on. Manager said I had to click "I'm already here" in the app. No. Sir, I don't, nor did the app ever have the option for this order. I never had to before at any other location. It's counter service, not drive thru, not curbside, but table service. I know the app very well, I get mcdonald's every week. Avoid this location at longwood galleria. P.s. I used to work at mcdonald's. What i thought would be a fast pick up on my lunch break, (away from my patients) turned into an anxious situation for me. I was not treated nicely, couldn't even get a free fry. I couldn't believe the male manager. I'll find out who the district manager is.
JB
Jeremy “Jermination” Bisson
Jan 5, 2026
1.0
Go here while my daughter gets cancer treatment. Past three orders they have go wrong and will not fix the order or give refund. Place is usually very busy and most of not all of the staff barely speak English even after I repeat myself 3 or 4 times. Worst McDonald's I've ever been to
LG
Local Guide
Dec 6, 2025
4.0
This McDonald is more expensive than nearby branches.
DC
deborah crockett
Nov 14, 2025
1.0
Very rude and unprofessional.
Atmosphere and her were very rude and unprofessional.
SC
S C
Oct 28, 2025
4.0
Though both beef patties where raw and Lobby was packed, Service was quick!
What are McDonald's opening hours at the Longwood Ave location?
McDonald's at 350 Longwood Ave is open daily with hours from 6:30 AM to 10:00 PM Monday through Friday, 7:00 AM to 8:00 PM on Saturday, and 7:30 AM to 8:00 PM on Sunday.
What are the drive-through hours for this McDonald's?
The drive-through is open Monday to Friday from 6:30 AM to 10:00 PM, Saturdays from 7:00 AM to 8:00 PM, and Sundays from 7:30 AM to 8:00 PM.
Does McDonald's offer delivery service and how can I order?
Yes, McDonald's offers no-contact and same-day delivery. You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
Which payment options are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location provide WiFi and mobile ordering services?
Yes, this McDonald's offers services such as WiFi, mobile ordering, McDelivery, mobile offers, and gift cards.
Is this McDonald's location wheelchair accessible?
Yes, this location has wheelchair accessible entrance, seating, and restroom facilities.
What types of food and menu options does this McDonald's offer?
They serve breakfast, lunch, dinner, desserts, coffee, and have a children's menu with quality ingredients in a fast food and coffee shop setting.
What popular nearby places can I visit before or after dining at McDonald's?
Nearby you can visit the Massachusetts School of Art for cultural exploration, Longwood Medical Area MBTA station for easy transit access, and the Longwood Galleria Apartments if staying nearby.
Are there other dining options near this McDonald's?
Yes, nearby restaurants include Charleys Cheesesteaks, Bostonian Pizza, Istanbul Doner Burrito-Longwood Boston, Sakura Japan sushi, and Longwood Grille & Bar for a variety of cuisines.
Where can I pick up a package or get postal services near McDonald's?
The UPS Access Point location, a shipping center and post office, is nearby for convenient courier and delivery services.
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