When you're in the mood for bold flavors and customizable wings, look no further than Wingstop East Boston. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous reviews highlighted extremely poor customer service, including rude behavior from managers and staff, long wait times, and issues with order accuracy.
Food Quality
Feedback on food quality was mixed; while some customers enjoyed the flavors, many complained about dry wings, lack of seasoning, and unsanitary conditions.
Cleanliness
Several reviews pointed out unkempt bathrooms and overall cleanliness issues within the restaurant.
Order Issues
Many customers reported receiving incorrect orders, missing items, and long wait times for food, indicating significant operational inefficiencies.
JV
Jackie Valladares
Feb 9, 2026
1.0
If you want to be treated rudely and called crazy and stupid then go here, placed an order for pick up at 5:30 and had to wait till 9 to get the wings , and on top of waiting all that time for the wings this gentleman Julio decided to call me crazy and stupid and some more in Spanish thinking I was going to understand what he was saying. And when I asked the manager for his name he refused to provide his name and the employees name until he got “permission “ . Worst experience ever stay away from this wing stop location
EA
Elvis Alvarez
Feb 8, 2026
5.0
Ordené , mi comida para delivery el día del Súper bowl , y nunca llegó fui yo mismo por ella y miré que el restaurante estaba totalmente saturado más de lo que el personal podía hacer , pero el manager me ayudó casi de inmediato, gracias por hacer lo mejor que pueden
DP
Dnd Pookie
Feb 7, 2026
1.0
On Friday, February 7, 2026, the manager on the evening shift exhibited exceptionally rude behavior and refused to disclose his name. The closing manager, a Mexican male, responded with rudeness when I requested assistance with a pressing matter. I intend to escalate this matter to a higher department and inform them of the manager’s conduct, which was characterized by rudeness, unprofessionalism, and a lack of ethical behavior.
AB
Antonio Bonds
Feb 7, 2026
1.0
The manager on tonight’s shift Friday 02/07/26 is incredibly rude and refused to provide his name … the closing manager was a Mexican male and when I asked politely for assistance to a pressing matter he rudely hung up on me . Will be contacting a higher department and informing them that this manager was incredibly , rude , unprofessional, and in no was shape or form conducted his self in a ethical manner
TM
Tara Mulkerron
Jan 24, 2026
5.0
This specific Wingstop is so amazing, but last night we decided to treat ourselves, so since I had quick sides at home, I just went with the boneless tenders. Not that I wouldn't have LOVED to of ordered some of those sides, but lately, my family and I must try and save as much as we can.
On the other hand, I'd REALLY like a shout out to an excellent, very professional, friendly, knowledgeable(especially regarding the ordering procedure, of which I'd totally forgotten), and extremely helpful Customer Service employee, Gustavo.
Gustavo is a very bright and conscientious gentleman who also happens to be an amazing asset to your Wingstop restaurants business. He was very warm, approachable, and inviting, from my first steps in the door. Especially as I hadn't had the pleasure to have visited in a long while. The take home food was excellent, I made it all the way back to Winthrop, in the very, very freezing temps and the food was still warm and, UNDENIABLY, mouthwatering TASTY!
Like, wowza!
"Num nums," as my little boy likes to say!
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What kind of food does Wingstop East Boston specialize in?
Wingstop East Boston specializes in classic and boneless chicken wings with over 11 iconic flavors, tenders, and signature sides like hand-cut fries and Cajun Fried Corn.
What are the operating hours for Wingstop East Boston?
Wingstop East Boston is open daily from 10:30 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Fridays and Saturdays.
Does Wingstop East Boston offer delivery and pickup services?
Yes, Wingstop East Boston offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order Wingstop East Boston's menu online?
Yes, you can order online for carryout and delivery via their website at https://www.wingstop.com/location/wingstop-1233-east-boston-ma-02128/menu.
What payment methods are accepted at Wingstop East Boston?
Wingstop East Boston accepts American Express, Discover, Mastercard, and Visa credit cards.
Does Wingstop East Boston have a drive-through service?
No, Wingstop East Boston does not have a drive-through service; it is closed every day for that option.
Where is Wingstop East Boston located?
Wingstop East Boston is located at 173 Border Street, Boston, MA 02128, United States.
What restaurants are located near Wingstop East Boston?
Nearby restaurants include Tori Japan (Japanese/Asian cuisine), McDonald's (fast food), Pollo Campero (Latin American), and La Hacienda East Boston (Mexican).
Is there a coffee shop near Wingstop East Boston?
Yes, The Well Coffee House is a nearby coffee shop where customers can grab a coffee before or after visiting Wingstop.
What community or social service organizations are near Wingstop East Boston?
Nearby community centers include East Boston Social Center and Project Bread, which customers interested in local services might visit before or after dining at Wingstop.
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