Wingstop

3.4
422 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop East Boston. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
173 Border Street, Boston, MA
02128, United States

Hours

Reviews

3.4
422 reviews
5 stars
188
4 stars
62
3 stars
31
2 stars
31
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and issues with order accuracy.

Food Quality

While some customers praised the flavor of the wings, many reported issues with under-seasoned or improperly cooked food, including soggy fries and wrong orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and trash on the floor.

Management Issues

Customers expressed frustration with the lack of management presence and poor handling of complaints, leading to unresolved issues.
  • LE
    Lesly Exil
    Dec 6, 2025
    1.0
    Worst place I have ever been to. Extremely poor customer service. I waited nearly 40 minutes to get 10 pieces of wings. No manager on site to address any thing. The bathroom is unkempt. Etc..j
  • RM
    Rob Maddison
    Nov 30, 2025
    5.0
    Eat in order of 2 - 10 piece combo, wings were well coated and fries were mostly golden brown. Mission wing hungry completed
  • MH
    Mckenzie Hunt
    Oct 29, 2025
    5.0
    I ended up with a wrong order, I called the store and the management was extremely helpful and accommodating. Amazing work! Highley recommend!
  • ZB
    Zion Bellamy
    Oct 24, 2025
    1.0
    HORRIBLE, DO NOT GO
  • HB
    Houda Benrais
    Oct 12, 2025
    1.0
    We got to The restaurant and they say you have to wait 25 minutes for my order then they say if you don’t wanna wait, it’s okay. You can leave when we leave the store or you can order online.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.