When you're in the mood for bold flavors and customizable wings, look no further than Wingstop East Boston. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and issues with order accuracy.
Food Quality
While some customers praised the flavor of the wings, many reported issues with under-seasoned or improperly cooked food, including soggy fries and wrong orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and trash on the floor.
Management Issues
Customers expressed frustration with the lack of management presence and poor handling of complaints, leading to unresolved issues.
LE
Lesly Exil
Dec 6, 2025
1.0
Worst place I have ever been to. Extremely poor customer service. I waited nearly 40 minutes to get 10 pieces of wings. No manager on site to address any thing. The bathroom is unkempt. Etc..j
RM
Rob Maddison
Nov 30, 2025
5.0
Eat in order of 2 - 10 piece combo, wings were well coated and fries were mostly golden brown. Mission wing hungry completed
MH
Mckenzie Hunt
Oct 29, 2025
5.0
I ended up with a wrong order, I called the store and the management was extremely helpful and accommodating. Amazing work! Highley recommend!
ZB
Zion Bellamy
Oct 24, 2025
1.0
HORRIBLE, DO NOT GO
HB
Houda Benrais
Oct 12, 2025
1.0
We got to The restaurant and they say you have to wait 25 minutes for my order then they say if you don’t wanna wait, it’s okay. You can leave when we leave the store or you can order online.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What kind of food does Wingstop East Boston specialize in?
Wingstop East Boston specializes in classic and boneless chicken wings with over 11 iconic flavors, tenders, and signature sides like hand-cut fries and Cajun Fried Corn.
What are the operating hours for Wingstop East Boston?
Wingstop East Boston is open daily from 10:30 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Fridays and Saturdays.
Does Wingstop East Boston offer delivery and pickup services?
Yes, Wingstop East Boston offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order Wingstop East Boston's menu online?
Yes, you can order online for carryout and delivery via their website at https://www.wingstop.com/location/wingstop-1233-east-boston-ma-02128/menu.
What payment methods are accepted at Wingstop East Boston?
Wingstop East Boston accepts American Express, Discover, Mastercard, and Visa credit cards.
Does Wingstop East Boston have a drive-through service?
No, Wingstop East Boston does not have a drive-through service; it is closed every day for that option.
Where is Wingstop East Boston located?
Wingstop East Boston is located at 173 Border Street, Boston, MA 02128, United States.
What restaurants are located near Wingstop East Boston?
Nearby restaurants include Tori Japan (Japanese/Asian cuisine), McDonald's (fast food), Pollo Campero (Latin American), and La Hacienda East Boston (Mexican).
Is there a coffee shop near Wingstop East Boston?
Yes, The Well Coffee House is a nearby coffee shop where customers can grab a coffee before or after visiting Wingstop.
What community or social service organizations are near Wingstop East Boston?
Nearby community centers include East Boston Social Center and Project Bread, which customers interested in local services might visit before or after dining at Wingstop.