Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,034 reviews
5 stars
472
4 stars
244
3 stars
153
2 stars
58
1 star
107
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some found it delicious while others described it as mediocre or cold.
Service Issues
Numerous complaints about slow service, order inaccuracies, and unprofessional staff behavior.
Cleanliness
Reports of unsanitary conditions in the restaurant and bathrooms, with some customers expressing concern over hygiene.
Staff Performance
Inconsistent staff performance; some employees received praise for their friendliness, while others were criticized for rudeness.
Pricing Concerns
Customers noted that prices have increased, leading to perceptions of poor value for the quality of food.
- GTGeamora The1stJan 2, 20261.0This Wendy's is located around a lot of busy working people and college students who are hungry and need to eat quickly. So making a lot of money means sell old cold food? I don't want to give this Wendy's a chance to do better let's get this Wendy's out of the community now.
- DWDirk WittkopfDec 28, 20251.0Was ist das?.... Ich habe ja immer gedacht. In deutschen schnellrestaurants kann man keine Hamburger essen.... Das ist allerdings noch schlechter. Geht... Habe ich in der Heimat der Hamburger eigentlich nicht erwartet... Und nicht nur, dass die Hamburger schlecht waren oder die Pommes nicht in Ordnung. Der Service dahinter ist ja auch grauenvoll.... Ich bin noch nie so unfreundlich bedient worden.... Ich habe noch nie so schlechte Hamburger gegessen... Und das Ambiente erinnert eher an den Vorraum einer Bahnhof Toilette.... Niemals wieder.. Danke für nichts... Und teuer ist es auch...
- CQCédric QvistgaardDec 7, 20253.0Not very exciting. Compared to back in 2016 burger and soda is smaller, less flavourful, and significantly more expensive. The vibe was also quite cold. But hey cool that it auto registered my name.
- PPpatrick pattersonNov 24, 20251.0This restaurant manager should be ashamed of themselves because of how they let the restaurant go down the hill.Not only are they destroying the Wendy's name, the\n Employees in this store have no disrespect. They don't wear gloves, they don't wash their hands. Please do not eat here.\n I don't think the manager even knows what's going on. And if they do they sure as hell don't care, this restaurant needs to be shut down or needs to be visited by the health department or the Better Business Bureau. The people in this town don't even know the meaning of the word customer service.Let alone how to give up proper customer service.That would be the fault of the manager who doesn't know how to do his or her job as well.I would hide me.Suggest you close your doors and find something else because you're not going to succeed
- HSHyungoo ShinNov 23, 20251.0No kind no tasty
Frequently Asked Questions About Wendy's
Is 157 Massachusetts Avenue Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 157 Massachusetts Avenue currently open?
Yes! We are committed to serving you every day at this location with quality food.
What are the operating hours for this Wendy's location?
Wendy's at 157 Massachusetts Avenue is open daily from 8:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, this location serves breakfast including combos, croissants, biscuit and classic sandwiches, coffee, and sides.
Can I get food delivery from this Wendy's?
Delivery is available through Wendy's app or order.wendys.com by entering your delivery address to check availability.
What payment methods are accepted at Wendy's 157 Massachusetts Avenue?
We accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy's at 157 Massachusetts Avenue for feedback or questions?
Call (617) 236-1550 or use Wendy's Contact page or Customer Satisfaction Survey to provide feedback.
Where can I find the menu and pricing for this Wendy's?
Visit Wendy's menu website or the app to view current pricing and menu items for this location.
Are there any nearby places to visit before or after dining at Wendy's?
Yes, nearby you can visit Berklee College of Music, the Musical Instrument Service Center, or enjoy coffee at Starbucks or Dunkin'.
Is there accessible transit or services near the Wendy's location in Boston?
Yes, there is a Bank of America ATM and public services like Berklee College Police Department close by to assist visitors.
What local dining options are around Wendy's at 157 Massachusetts Avenue?
Nearby dining options include Love Art Sushi, Bangkok City Restaurant, Farandole Korean restaurant, and Chutney's Indian restaurant.