Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported unsanitary conditions, including dirty facilities and bathrooms.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude or inefficient service.
Food Quality
Food quality received mixed reviews; some enjoyed the taste while others found it lacking or unsatisfactory.
Atmosphere
The restaurant's atmosphere was often described as run-down or uninviting, affecting the overall dining experience.
Value for Money
Some customers felt the prices were reasonable for fast food, while others thought it was overpriced for the quality received.
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_k_
Dec 21, 2025
1.0
The place looks abandoned; the photo was taken after the cleaning staff had "cleaned" 😳
EW
Elijah Washington
Dec 4, 2025
1.0
Horrible customer service
MH
Margaret Hui
Oct 31, 2025
4.0
I ordered spicy chicken sandwich through the app & with promotion but app wasn't use to enter the promotion code but I got it the food came out very quickly.
BB
Beverly Barrett
Sep 26, 2025
5.0
The workers always great me with a smile
GS
Grecia Soto
Sep 19, 2025
5.0
il cibo ottimo, molto meglio di altri hamburger, il sevizio un pochino lento ma del resto il personale molto gentile e disponibile, ottimo locale
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 71 Summer Street in Boston currently open?
Yes! This Wendy's location is open and committed to serving quality food every day.
What are the regular operating hours for the Wendy's at 71 Summer Street?
Monday through Friday, it is open from 7 AM to 11 PM; on Saturday from 8 AM to 11 PM; and Sunday from 8 AM to 10 PM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served, including combos, sandwiches, coffee, and sides available via the app or website.
What payment methods does the Wendy's at 71 Summer Street accept?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from this Wendy's, and how can I order?
Delivery is available where supported. You can check availability and order via our app or at order.wendys.com by entering your delivery address.
Can I dine in at Wendy's 71 Summer Street or do they have drive-thru service?
Dine-in is available, but there is no drive-thru at this location.
How can I contact the Wendy's at 71 Summer Street with feedback or questions?
You can call (617) 542-5719 directly, use Live Chat on our Contact page, call 888-624-8140, or complete the customer satisfaction survey using your receipt details.
What nearby professional services can I visit around Wendy's at 71 Summer Street?
Nearby you can find Shirley Parsons (employment agency), Chen PR (public relations and marketing), and American Public Television (professional services).
Are there other fast food options near the Wendy's on Summer Street?
Yes, nearby fast food restaurants include Taco John's and Five Guys, offering customers variety within walking distance.
What pharmacies are near Wendy's at 71 Summer Street for quick errands?
You can find both Pillo Health and CVS Pharmacy close by, convenient for picking up any needed items before or after your meal.