The Palm - Boston

Reviews

• AH

  Aaliyah Hernandez

  1 day ago
  5.0
  Luckily I don't live in Boston because I just lost 30lbs and I couldn't keep it off if I lived near this restaurant haha. I recently went here with a group of friends, and we had an amazing time. The food is fantastic!! Our waiter was very attentive, but also gave us space which a lot of fancier restaurants have a hard time balancing. As delicious as the food was, it came out quickly, and fresh! The atmosphere was delightful! Thank you for the wonderful experience!
• MW

  marcella watson

  Jan 1, 2026
  1.0
  Unfortunately, this was an underwhelming and overpriced dining experience. From the appetizers to the entrées, the food was simply not good, especially given the price. We dined with a group, including a friend who is a food critic, and even she said she would never return. A few specific issues: 1. The appetizers were underwhelming and not worth the price. 2. My steak was extremely dry with a grainy texture. I ordered it medium-well, sent it back, and it was returned with butter on top rather than properly corrected. I ultimately sent it back and received a refund. 3. Another guest’s pasta arrived completely cold. She didn’t eat it and just asked for a box to reheat it at home. 4. A third guest ordered a steak medium and received it well done. After sending it back, the replacement came out rare. He also received a refund. 5. The wedge salads were very underwhelming—essentially a head of lettuce with a few walnuts, blue cheese, and crispy onions. While the service was good and the staff did attempt to make things right with refunds, the core issue was the quality of the food itself. To make matters worse, 4 out of 13 people in our group became sick shortly after eating, which ultimately prompted me to write this review. Overall, the food was overpriced, poorly executed, and not worth returning for.
• II

  Isabella

  Dec 27, 2025
  5.0
  Hands down one of our best date nights at The Palm in Boston. Upscale elegance meets relaxed comfort—perfect acoustics for great conversation and connection.
• LS

  Laura Sirhal

  Dec 23, 2025
  5.0
  Had a wonderful night with friends, made perfect by The Palm’s staff members. Julie was a superb waitress, very personable, and always anticipating our next request. The manager, Bryan, came over multiple times to check in on us - he was extremely professional and friendly, paid attention to the details, and was ever present throughout the night. The cherry on top, was the delicious food we enjoyed - many thanks to the kitchen staff! We ended up staying much longer than we anticipated because we were having such a phenomenal night. We stayed quite a bit after they closed, but the service was consistent and we never felt like they were ready for us to go. I am looking forward to going back the next time I’m in Boston!!
• EH

  Elizabeth HP

  Dec 3, 2025
  1.0
  Walked in looking for a nice drink. We talked to the hostess who was very nice and she directed us to sit at the bar seats where the bartenders would come up to us to take our order. We thought the atmosphere was nice. Then, we waited ten minutes and no one approached us, not even a hello or I‘ll be right with you. Then we see people leaving the bar and the bartenders clearing the space for new guests. We decide to move to the bar so we can be served quicker. We move to the bar and there are 2-4 bartenders and bar backs and not a single one greets us. We try to smile and be friendly, but still no acknowledgement. We left and let the hostess know what had happened who again was very nice. Usually we would forgive this type of service if the restaurant was very busy, however there was plenty of empty spots at the bar and the table area. We really wanted to try the Boston location because we enjoyed NYC location very much, left disappointed. Not even a hello from other staff members other than the hostess.

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