Featuring an architecturally stunning interior, The Palm Boston offers a dramatic dining backdrop that fuses soaring marble columns, high ceilings, rich wood, expansive views, and a unique indoor-outdoor patio – all in the heart of Boston’s Financial District. This unique location is a stone’s throw away from historic landmarks like Faneuil Hall Marketplace and the Boston Tea Party Ships & Museum.
Mixed reviews on food quality; while some dishes were praised as exceptional, others were criticized for being overpriced and poorly executed.
Service
Service received high marks for attentiveness and friendliness, with several staff members noted for going above and beyond.
Atmosphere
The restaurant's ambiance is frequently described as elegant and inviting, contributing positively to the dining experience.
Value
Many customers felt the prices were high relative to the quality of food, leading to perceptions of the restaurant being overpriced.
JC
Jose Calderas
Feb 14, 2026
5.0
Espectacular
FT
Franciele Tonin
Feb 8, 2026
3.0
Minha experiência foi agradável, a comida estava boa com exceção de um macarrão que pedimos e não tinha gosto de nada. Foi decepcionante porque justo o prato que nossa convidada pediu estava horrível. Mas o resto foi ok. Tenho certeza que não vou voltar mas valeu a experiência.
AH
Aaliyah Hernandez
Jan 11, 2026
5.0
Luckily I don't live in Boston because I just lost 30lbs and I couldn't keep it off if I lived near this restaurant haha. I recently went here with a group of friends, and we had an amazing time. The food is fantastic!! Our waiter was very attentive, but also gave us space which a lot of fancier restaurants have a hard time balancing. As delicious as the food was, it came out quickly, and fresh! The atmosphere was delightful! Thank you for the wonderful experience!
MW
marcella watson
Jan 1, 2026
1.0
Unfortunately, this was an underwhelming and overpriced dining experience. From the appetizers to the entrées, the food was simply not good, especially given the price. We dined with a group, including a friend who is a food critic, and even she said she would never return.
A few specific issues:
1. The appetizers were underwhelming and not worth the price.
2. My steak was extremely dry with a grainy texture. I ordered it medium-well, sent it back, and it was returned with butter on top rather than properly corrected. I ultimately sent it back and received a refund.
3. Another guest’s pasta arrived completely cold. She didn’t eat it and just asked for a box to reheat it at home.
4. A third guest ordered a steak medium and received it well done. After sending it back, the replacement came out rare. He also received a refund.
5. The wedge salads were very underwhelming—essentially a head of lettuce with a few walnuts, blue cheese, and crispy onions.
While the service was good and the staff did attempt to make things right with refunds, the core issue was the quality of the food itself. To make matters worse, 4 out of 13 people in our group became sick shortly after eating, which ultimately prompted me to write this review.
Overall, the food was overpriced, poorly executed, and not worth returning for.
LS
Laura Sirhal
Dec 23, 2025
5.0
Had a wonderful night with friends, made perfect by The Palm’s staff members. Julie was a superb waitress, very personable, and always anticipating our next request. The manager, Bryan, came over multiple times to check in on us - he was extremely professional and friendly, paid attention to the details, and was ever present throughout the night. The cherry on top, was the delicious food we enjoyed - many thanks to the kitchen staff!
We ended up staying much longer than we anticipated because we were having such a phenomenal night. We stayed quite a bit after they closed, but the service was consistent and we never felt like they were ready for us to go. I am looking forward to going back the next time I’m in Boston!!
Frequently Asked Questions About The Palm - Boston
Does The Palm - Boston accept reservations?
Yes, The Palm - Boston accepts reservations to dine in.
What types of pickup and delivery services does The Palm - Boston offer?
They offer in-store pickup, curbside pickup, and delivery services.
What are the regular opening hours of The Palm - Boston?
The Palm is open Monday to Thursday from 11:30 AM to 9:00 PM, Friday from 11:30 AM to 10:00 PM, Saturday from 4:00 PM to 10:00 PM, and Sunday from 4:00 AM to 9:00 PM.
Are there any special hours or events at The Palm - Boston?
Brunch is available on Sundays from 11 AM to 4 PM, and Happy Hour is offered Monday through Friday from 3:00 to 6:00 PM.
What kind of cuisine and specialties does The Palm - Boston offer?
The restaurant features steaks, Jumbo Nova Scotia lobster, classic Italian dishes, craft cocktails, and wine.
What payment options are accepted at The Palm - Boston?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What is the dress code at The Palm - Boston?
The dress code is dressy, so guests are encouraged to dress elegantly.
What nearby attractions can I visit when dining at The Palm - Boston?
You can visit landmarks such as Faneuil Hall Marketplace and the Boston Tea Party Ships & Museum, both close to the restaurant.
Is parking available near The Palm - Boston?
Yes, the International Place Garage and SP+ Parking are nearby parking options for visitors.
Are there nearby financial services close to The Palm - Boston?
Yes, Santander Bank ATM and several financial advising firms like Esplanade Capital Partners and Ibs Capital are close by.
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