Taco Bell

2.8
156 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 449 West Broadway in Boston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
449 West Broadway, Boston, MA
02127, United States

Hours

Reviews

2.8
156 reviews
5 stars
49
4 stars
16
3 stars
16
2 stars
7
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and poor service, with some experiencing rude staff and incorrect orders.

Food Quality

Feedback on food quality was mixed, with several customers noting cold, stale, or poorly prepared items.

Staff Performance

While some reviews praised the friendliness and attentiveness of certain staff members, many others criticized the overall lack of professionalism and efficiency.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money, feeling that the cost did not match the quality of food received.

Location Challenges

The location faced issues with staffing and operational hours, leading to inconsistent service and availability.
  • KB
    Kasina Berry
    Oct 31, 2025
    4.0
    For such a busy Taco Bell the workers really do their best. They deal with a lot...uber, doordash, drunk people...but they make sure to take care of walk in customers as well. I'd like to say Thank You to Christian especially. He works so hard at the front and always has a positive attitude and smile!
  • TV
    Tanvi Verma
    Oct 14, 2025
    5.0
    The person who packed up our order today did such a fantastic and thoughtful job, and he was very pleasant
  • OD
    Owen Delano
    Sep 25, 2025
    3.0
    Sometimes the right solution. I like it.
  • KK
    KarmaReviews2007
    Sep 22, 2025
    3.0
    $15 for a taco & burrito. Total rip off. Requested extra tomato on taco which wasn’t the case. Burrito was small. Flavors are decent but salty. Taco Bell really thinks because they made the logo & menu look nice that they can charge what they do. You better at least be paying your workers $20/hr for what you are charging on the menu.
  • CH
    Caden H
    Sep 14, 2025
    1.0
    I think this location is having staffing issues, theyve been closed the past few days and their hours keep updating. Yesterday they were closed and they said they would be open today, and now its still closed and Saturday now shows as having hours of operation. They always keep forgetting food items as well

Frequently Asked Questions About Taco Bell

What are the regular opening hours for Taco Bell at 449 West Broadway, Boston?

Taco Bell is open Monday through Thursday and Sunday from 8:00 AM to 12:00 AM, and on Friday and Saturday from 8:00 AM to 1:00 AM.

Does Taco Bell at this location offer drive-through service?

No, this Taco Bell location does not have drive-through service.