Taco Bell

2.9
158 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 449 West Broadway in Boston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
449 West Broadway, Boston, MA
02127, United States

Hours

Reviews

2.9
158 reviews
5 stars
51
4 stars
16
3 stars
17
2 stars
7
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers experienced long wait times for their orders, with some waiting over 40 minutes.

Order Accuracy

Numerous reviews mentioned incorrect orders and missing items, leading to frustration among customers.

Staff Attitude

Feedback indicated that staff were often rude or inattentive, contributing to a negative customer experience.

Food Quality

Several customers reported that the food was cold, poorly prepared, or not up to Taco Bell standards.

Management Issues

There were complaints about poor management and staffing problems, affecting overall service and efficiency.
  • PG
    Paul Goslin
    Dec 30, 2025
    1.0
    Never again , 42 mins for an online order . 25 mins before I got there order placed . Waited 15 more terrible
  • KB
    Kasina Berry
    Oct 31, 2025
    4.0
    For such a busy Taco Bell the workers really do their best. They deal with a lot...uber, doordash, drunk people...but they make sure to take care of walk in customers as well. I'd like to say Thank You to Christian especially. He works so hard at the front and always has a positive attitude and smile!
  • TV
    Tanvi Verma
    Oct 14, 2025
    5.0
    The person who packed up our order today did such a fantastic and thoughtful job, and he was very pleasant
  • OD
    Owen Delano
    Sep 25, 2025
    3.0
    Sometimes the right solution. I like it.
  • KK
    KarmaReviews2007
    Sep 22, 2025
    3.0
    $15 for a taco & burrito. Total rip off. Requested extra tomato on taco which wasn’t the case. Burrito was small. Flavors are decent but salty. Taco Bell really thinks because they made the logo & menu look nice that they can charge what they do. You better at least be paying your workers $20/hr for what you are charging on the menu.

Frequently Asked Questions About Taco Bell

What are the regular opening hours for Taco Bell at 449 West Broadway, Boston?

Taco Bell is open Monday through Thursday and Sunday from 8:00 AM to 12:00 AM, and on Friday and Saturday from 8:00 AM to 1:00 AM.

Does Taco Bell at this location offer drive-through service?

No, this Taco Bell location does not have drive-through service.