Taco Bell

3.4
802 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 76 Summer Street in Boston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
76 Summer Street, Boston, MA
02110, United States

Hours

Reviews

3.4
802 reviews
5 stars
306
4 stars
152
3 stars
103
2 stars
52
1 star
189

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor communication, and rude staff, particularly during late-night hours.

Food Quality

While some customers praised the food quality and preparation, others experienced issues with cold or poorly assembled items.

Cleanliness

The dining area cleanliness received mixed reviews, with some noting it needed attention, especially during busy hours.

Customer Support

Positive feedback highlighted effective customer service recovery, with managers addressing complaints and making amends.

Ordering Experience

Many customers found the kiosk ordering system inconvenient, leading to confusion and delays.
  • PC
    Paige chen
    Oct 18, 2025
    1.0
    I ordered at 1:18 am, and waited 50 min, and they said never saw my order, and the bank transaction was finished! worst customer service ever!
  • AF
    Artien Nadal (Falito)
    Oct 16, 2025
    4.0
    It's open till 3 am.... In Boston that means, u eating taco Bell.🤣
  • NH
    Niels-Viggo Hobbs
    Sep 14, 2025
    5.0
    Great late night crew here. It's taco bell, so you should know what you're getting - but it's great that the staff nails my order despite being crazy busy.
  • VV
    Victoria
    Aug 19, 2025
    5.0
    an item from my order was omitted which I didn't realize until already home. I submitted feedback on the Taco Bell website and got a phone call from the manager the very next day, apologizing and inviting me back so they can make it right! It's great to see such good customer service - accidents do happen but what really matters if whether they make it right which they did above and beyond.
  • JH
    Jax H
    Aug 4, 2025
    2.0
    All I ordered was a Baja blast drink, and somehow that took 15 minutes to receive. Many orders that were ordered after mine came first, and I had to ask the employee about it for them to give it to me. Very disappointed in the service here, and the employees need to stay more on top of their job and know what they are doing. Employees also were not very polite when giving me the drink.

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 76 Summer Street, Boston?

Taco Bell at 76 Summer Street is open Monday to Wednesday from 7:00 AM to 2:00 AM, Thursday until 5:30 AM, Friday and Saturday 24 hours, and Sunday from 5:30 AM to 2:00 AM.

Does this Taco Bell location have a drive-through?

No, the Taco Bell at 76 Summer Street does not have a drive-through service.