Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Boston Subway® Restaurant at 393 Massachusetts Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.8
411 reviews
5 stars
203
4 stars
76
3 stars
49
2 stars
18
1 star
65
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many customers praised the friendly and helpful staff, there were significant complaints about rude service and poor management, particularly regarding a manager named Rash.
Cleanliness Issues
Numerous reviews highlighted serious cleanliness problems, including reports of roaches and unsanitary conditions in the restaurant.
Food Quality
Feedback on food quality was mixed; some customers enjoyed fresh ingredients and well-made sandwiches, while others reported issues with portion sizes and food presentation.
Order Accuracy
Several customers experienced problems with order accuracy, including missing items and incorrect sandwich preparations.
- MTMihir TrivediJan 1, 20261.0Never in my life have I got correct order from this very location. Good luck getting your order correct if you ordered online. The Asian guy working here would just prepare whatever he wishes and won't look for customization. And if you have any additional request... well you guess it correct, they don't care about it. All they care about is money.
- JPJj ParkDec 18, 20251.0I don’t even know what to say … my sandwich went straight to trash can after i saw this.
- AAAdam AtlasNov 19, 20251.0I had a terrible experience at this Subway. That cocky manager (Rush or whatever the heck!) was rude as hell. He was giving me attitude like... who the heck he thinks he is exactly?!? Never going there again! 👎👎👎👎👎
- APAyush patelNov 11, 20255.0I had a great experience at this Subway! The staff were super friendly and made my sandwich exactly how I wanted it. Everything was fresh especially the veggies and the bread was perfectly soft. The restaurant was clean and I got my order quickly even during lunch rush. Definitely one of the better Subways I’ve been to!”
- 1117_JDNov 10, 20255.0I've been coming to this Subway location regularly and wanted to share my experience. The staff here are consistently friendly and efficient, even during busy lunch rushes. They're generous with toppings and always get my order right. Rash, the manager, does a great job running this place. You can tell the team is well-trained and the positive atmosphere reflects good leadership. The restaurant is clean and well-maintained, which I really appreciate. The ingredients taste fresh, and I like that I can customize my sandwich exactly how I want it. The bread is baked fresh daily and you can tell the difference. My go-to is the Italian BMT on herb and cheese bread, and it never disappoints. The mobile ordering system works smoothly too, which is great when I'm in a hurry. Overall, it's a solid spot for a quick, affordable meal. Highly recommend this location
Frequently Asked Questions About Subway
What are the operating hours of Subway at 393 Massachusetts Ave, Boston?
Subway at 393 Massachusetts Ave is open Monday to Friday from 6:00 AM to 1:30 AM, Saturday from 8:00 AM to 1:30 AM, and Sunday from 9:00 AM to 1:30 AM.
Does the Subway at 393 Massachusetts Ave offer delivery services?
Yes, this Subway location offers delivery services for your convenience.
Can I dine in at the Subway located at 393 Massachusetts Ave?
Yes, the Subway restaurant at this location serves dine-in customers.
What meal options are served at Subway on Massachusetts Ave?
This Subway serves breakfast, lunch, and dinner, offering a variety of sandwiches, wraps, salads, and cookies.
How can I view the menu or place an order for Subway at 393 Massachusetts Ave?
You can view the menu and place orders online or through the Subway app at https://subway.com/en-us/restaurant/7048-0/menu.
Does Subway at 393 Massachusetts Ave provide catering services?
Yes, Subway offers catering services to help with your events and group needs.
Is there an ATM near Subway at 393 Massachusetts Ave?
Yes, there is a Bank of America ATM nearby, convenient if you need cash before or after your meal.
What public transit options are available near Subway at 393 Massachusetts Ave?
The MBTA Massachusetts Avenue Station is close by, making it easy to reach the Subway restaurant via public transit.
Are there any coffee shops near Subway at 393 Massachusetts Ave?
Yes, nearby coffee shops such as Farmers Horse Coffee and Orange Corner Café offer great spots to relax before or after your Subway visit.
Can I pick up my Subway order curbside at 393 Massachusetts Ave?
Yes, Subway at this location offers curbside pickup along with in-app and online ordering options for your convenience.