Stop & Shop

4.1
2144 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
1620 Tremont Street, Boston, MA
02120, United States

Hours

Reviews

4.1
2,144 reviews
5 stars
1,007
4 stars
672
3 stars
284
2 stars
66
1 star
115

What are people saying?

AI-generated from recent customer reviews

Produce Quality

Customers frequently reported poor quality and freshness of produce, with instances of mold and spoilage noted.

Customer Service

Many reviews highlighted rude and unhelpful staff, with complaints about understaffing and lack of assistance at checkout and customer service areas.

Pricing Issues

Numerous customers expressed dissatisfaction with high prices relative to quality, often comparing them unfavorably to competitors.

Store Cleanliness

Concerns were raised about cleanliness, particularly in restrooms and the produce section, with reports of unsanitary conditions.

Convenience

Despite the negative feedback, some customers appreciated the store's convenient location and selection of items.
  • JL
    John Lagasse (John and Anne Lagasse)
    6 days ago
    5.0
    Just volunteered at Our Neighbors Table warehouse in Salisbury MA. HUGE 18 wheeler with Donations being delivered. Thanks Stop & Shop!!!
  • EP
    Eugenio Perez
    Oct 19, 2025
    5.0
    Pretty good stop and shop
  • JB
    Joshua Bold
    Oct 14, 2025
    2.0
    Highly recommend not buying ANYTHING fresh or produce related here. Everything I have bought here from grapes, to carrots, to cold cuts, to bread has either made me sick or gone bad quickly or just generally not felt like the best quality. Would recommend shopping anywhere else for produce.
  • JM
    Joe Mostacci
    Oct 3, 2025
    5.0
    We should reset prices to 1950 range. Our taxes need not be so much when we print our own money. We shouldn't borrow from countries we give cash to we print. Store will be better after we get rid of90% of the fed
  • KS
    Katie Shaver
    Oct 1, 2025
    5.0
    The bakery is excellent! I got a 1/4 sheet cake custom for only $25 and it was super fluffy, great decorating skills, would highly recommend

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop at 1620 Tremont Street, Boston?

Stop & Shop is open daily from 7:00 AM to 10:00 PM.

Does Stop & Shop offer delivery services for groceries?

Yes, Stop & Shop offers grocery delivery services.