A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Customers frequently reported poor quality and freshness of produce, with instances of mold and spoilage noted.
Customer Service
Many reviews highlighted rude and unhelpful staff, with complaints about understaffing and lack of assistance at checkout and customer service areas.
Pricing Issues
Numerous customers expressed dissatisfaction with high prices relative to quality, often comparing them unfavorably to competitors.
Store Cleanliness
Concerns were raised about cleanliness, particularly in restrooms and the produce section, with reports of unsanitary conditions.
Convenience
Despite the negative feedback, some customers appreciated the store's convenient location and selection of items.
JL
John Lagasse (John and Anne Lagasse)
6 days ago
5.0
Just volunteered at Our Neighbors Table warehouse in Salisbury MA.
HUGE 18 wheeler with Donations being delivered. Thanks Stop & Shop!!!
EP
Eugenio Perez
Oct 19, 2025
5.0
Pretty good stop and shop
JB
Joshua Bold
Oct 14, 2025
2.0
Highly recommend not buying ANYTHING fresh or produce related here. Everything I have bought here from grapes, to carrots, to cold cuts, to bread has either made me sick or gone bad quickly or just generally not felt like the best quality. Would recommend shopping anywhere else for produce.
JM
Joe Mostacci
Oct 3, 2025
5.0
We should reset prices to 1950 range. Our taxes need not be so much when we print our own money. We shouldn't borrow from countries we give cash to we print. Store will be better after we get rid of90% of the fed
KS
Katie Shaver
Oct 1, 2025
5.0
The bakery is excellent! I got a 1/4 sheet cake custom for only $25 and it was super fluffy, great decorating skills, would highly recommend
Can I shop online and pick up my order at Stop & Shop?
Yes, customers can shop online and choose either delivery or in-store pickup.
What loyalty program does Stop & Shop provide to its customers?
Stop & Shop offers the GO Rewards loyalty program which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
How does Stop & Shop contribute to fighting hunger in the community?
Stop & Shop supports the community through its School Food Pantry Program, ensuring no student goes to school hungry.
What services besides grocery shopping are available at Stop & Shop?
Services include Peapod, SCAN IT! Mobile, RedBox, UPromise, Western Union, Order It!, Coinstar Exchange, and Coinstar.
Where can I find ATMs near Stop & Shop on Tremont Street?
Nearby ATMs include Coinme, TD Bank ATM, and Bank of America located close to Stop & Shop.
Are there dining options near Stop & Shop at 1620 Tremont Street?
Yes, nearby dining options include TGI Fridays, Wow Bao @ TGI Friday's Boston, Krispy Krunchy Chicken, The Mission Bar & Grill, Mission Sushi & Wok, Dunkin', and Brigham Circle Chinese Food.
Is there convenient parking available near Stop & Shop?
Yes, parking options near Stop & Shop include SP Plus Parking, SP+ Parking, and Metropolis parking facilities.
Can I access financial and money transfer services near Stop & Shop?
Yes, services such as Western Union money transfer, Coinme currency exchange, Bank of America, East Boston Savings Bank, and Citizens Bank are located nearby.