Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.6
638 reviews
5 stars
317
4 stars
90
3 stars
54
2 stars
35
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive service from staff members like Annel, Edison, and Laudymer.
Food Quality
The burgers and fries received positive feedback for being delicious and well-prepared, although some noted inconsistencies in temperature and seasoning.
Cleanliness
Several reviews mentioned issues with cleanliness, including dirty tables and a need for better maintenance in the dining area.
Service Speed
While some customers experienced quick service, others reported long wait times and delays in receiving their orders.
- SPSmith PatelDec 30, 20255.0Food and staff was great, exceptional service was provided by the staff.
- DWDirk WittkopfDec 30, 20255.0Es geht also doch.... In den USA ein vernünftigen Burger zu essen.... Fast hatte ich schon nicht mehr dran. Geglaubt... Nachdem ich die letzten Tage seltsame Erfahrungen gemacht habe... Aber hier funktioniert's.... Der junge Mann vom Service an der Theke total nett... Hat mir mehr oder weniger das menu erklärt.... Die Bestellung ging dann einfach.. Das Essen kam prompt... Getränke konnte ich mir dann selber Zapfen.... Auch eine nachorderung zu meiner Bestellung war überhaupt kein Problem... Sehr freundlich sauber!.... Und tatsächlich schmeckte der Burger auch nach einem Burger.... Inklusive der süßkartoffeln war es perfekt... Gerne komme ich wieder
- JRJacoby RosarioDec 13, 20255.0Very nice place good food served me on time and there was a boy named Andres and he served me so well and talked nice to me I had a 10/10 experience.
- MSMaya SewellDec 13, 20255.0Amazing customer service. We were greeted right away. Food was fresh and hot. Thank you Smash Burger team and Annel.
- DCDaniel ChikhwazaDec 12, 20255.0These burgers are probably the best I’ve had in all of Massachusetts so far. Smashburgers serves fresh and juicy burgers with a generous side of fries. The service can be slow, but they eventually deliver a memorable meal. The atmosphere is cramped, and the tables and floors aren’t always cleaned up after customers leave. But their food is on point, and I highly recommend it.
Frequently Asked Questions About Smashburger
What kind of food does Smashburger offer?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the opening hours of Smashburger at 545 Boylston St., Boston?
Smashburger is open every day from 10:00 AM to 10:00 PM for dine-in and from 10:30 AM to 9:30 PM for delivery.
Does Smashburger provide delivery and takeout services?
Yes, Smashburger offers both delivery and takeout services to customers.
Can I order Smashburger online or via an app?
Yes, you can order Smashburger online through their website or by using the Smashburger app available on the Apple App Store.
Is Smashburger suitable for families with children?
Yes, Smashburger welcomes families and provides a children's menu as well as high chairs.
Does Smashburger have seating and is it wheelchair accessible?
Yes, Smashburger has seating available including outdoor seating, and it has wheelchair accessible entrance, parking, seating, and restroom facilities.
What payment methods are accepted at Smashburger?
Smashburger accepts payments via credit card, debit card, and mobile NFC.
Which popular restaurants are nearby Smashburger at 545 Boylston St.?
Nearby restaurants include VERTS Mediterranean Grill, Wendy's (another burger fast food), and Yamato II, a Japanese sushi restaurant, offering you options for various dining experiences.
Are there wellness or fitness centers near Smashburger where I can visit before or after dining?
Yes, near Smashburger you can find Yoga by Hallie Yoga Studio, Back Bay Studio Fitness gym, and several massage therapy centers like Satya Orthopedic and Boston Rolf with Joel Gheiler for wellness and fitness activities.
Is there a convenient place to get hair restoration or spa services near Smashburger?
Yes, Bosley - Hair Restoration & Transplant - Boston and Allie Tuminelli Esthetics & Lash Extensions are nearby for hair restoration and beauty spa services respectively, ideal if you want to combine dining out with personal care appointments.