At Papa Johns Pizza in Boston, MA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Boston pizza for any occasion. Call us for pizza delivery in Boston or stop by 1501 Dorchester Ave for carryout to order the best pizza in Boston, along with breadsticks, wings, and more!
Gave me a Brownie, instead of a Blonde.
Then called twice. Manger picked up and gave me an attitude about my order. He never told me they were out of blondes. Told me he’d refund me and hung up when I explained my order was incorrect.
TH
tanaka haskins
Feb 15, 2026
5.0
I give this location a 5 star! Pizza was delicious! Place was nice and clean. Staff was knowledgeable and helped me and my son make the best selection with our own pizza and dessert choice! Will definitely be back to this location.
BR
Ben Roskamp
Feb 12, 2026
5.0
I had a great experience at this Papa John’s! The pizza was fresh, hot, and made exactly how we ordered it. Everything was ready right on time, and the quality was spot on.
I especially want to mention William for providing outstanding service. He was friendly, professional, and made the whole pickup process quick and easy. It’s always nice to see someone who clearly takes pride in their work and treats customers with respect.
Thanks again to William and the team for a smooth and enjoyable experience — we’ll definitely be back!
SF
SIXTO FERMIN
Feb 2, 2026
3.0
Pizza was kind of overbaked.the quality not a papa Johns style. next time I order Pizza definitely will be another Pizza chain.
BB
Banished
Jan 28, 2026
1.0
Place was great when it first opened. I was dying for this spot to open when the original one near the burger king closed down. You know what that one closed down for? Bad service, customer base flew the coop to a different, and better deal. When these guys first opened up, pies flew to your house in less than a half hour. Honestly, i don't even mind if it takes upwards of an hour because i'm just used to that, but they were quick, and efficient. Deals are better here than anywhere else, including domino's.
Problem though, is that this place is starting to suffer from the same problems the old location had. You want to place an order sometime around close, you got a 40% chance of it actually making it to you. They do NOT answer the phone any time later in the evening, and just give up on customer service entirely. I have spoke to a few of the dudes on in the afternoon and they always seem level headed and good people, even comped me an order once for a previous pie that just never showed up. But the late night people just have no care in the world. If you try contacting customer service you will never get a response either, and believe me I've tried.
Writing this review right after i put in an order close to 11 o clock to get a pizza delivered to my house right as i was leaving work. Within minutes, it was cancelled. I'm happy i even got some kind of notification that it just wasn't happening to night, because most times i try to do this it just gets stuck on the tracking screen until the next morning when someone comes in to cancel it. But that's just it. Someone needs to be there to hit the cancel button. So all that tells me, is that i was one of the unlucky people who they decided wasn't worth their time tonight.
I only have so many more chances to give this place. Once they're up, I'll do what i did last time. Go somewhere else and let this place go out of business.