Panera Bread

3.9
771 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Boston is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
289 Huntington Avenue, Boston, MA
02115, United States

Hours

Reviews

3.9
771 reviews
5 stars
325
4 stars
225
3 stars
95
2 stars
40
1 star
86

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted rude and unhelpful staff, with customers feeling dismissed and ignored.

Service Speed

Customers frequently complained about slow service, with long wait times for food and incorrect orders.

Food Quality

Many reviews noted declining food quality, including issues with portion sizes and freshness.

Cleanliness

Several customers reported dirty tables and unsanitary conditions, impacting their dining experience.

Positive Atmosphere

Despite the negative feedback, some customers appreciated the ambiance and found it a good place to study or relax.
  • RT
    Richard Troxel
    3 days ago
    4.0
    Average Panera. Placed order but staff never called out name as other Paneras do. Staff spoke primarily Spanish and just stared when asked a question. Restaurant was clean.
  • YP
    Yash Patel
    4 days ago
    5.0
    I come here almost everyday since it's very near to Northeastern University campus. Here, all staff members are friendly and always happy to help everyone. Huge cafe with dining room more than like 15 tables and also at downstairs they have space to spend time. Good if you are with your family and working professional To bring your laptop lol. They have fresh and baked items always. Food is delicious I like that. I know they work hard to provide best customer services to all customers. All welcoming and helpful. My experience here is always great. I also wanted mention one name and that is Mrs.Veronica. She always happy to help and treat customer friendly.
  • NS
    Nikhil Singh Shekhawat
    Oct 30, 2025
    1.0
    Staff was so rude, as if giving away free food. Very rude behaviour
  • CT
    Ceylan Tastan
    Oct 22, 2025
    5.0
    It’s a great place for college students to grab a bite and also do work!
  • KC
    Katie Coffey
    Oct 1, 2025
    1.0
    It has taken 2 hours for a single mac and cheese, this is nuts do not go here or order from here if you intend to eat.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the opening hours for Panera Bread?

Panera Bread is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sunday.