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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Boston is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous reviews highlighted rude and unhelpful staff, with customers feeling dismissed and ignored.
Service Speed
Customers frequently complained about slow service, with long wait times for food and incorrect orders.
Food Quality
Many reviews noted declining food quality, including issues with portion sizes and freshness.
Cleanliness
Several customers reported dirty tables and unsanitary conditions, impacting their dining experience.
Positive Atmosphere
Despite the negative feedback, some customers appreciated the ambiance and found it a good place to study or relax.
RT
Richard Troxel
3 days ago
4.0
Average Panera. Placed order but staff never called out name as other Paneras do. Staff spoke primarily Spanish and just stared when asked a question. Restaurant was clean.
YP
Yash Patel
4 days ago
5.0
I come here almost everyday since it's very near to Northeastern University campus. Here, all staff members are friendly and always happy to help everyone. Huge cafe with dining room more than like 15 tables and also at downstairs they have space to spend time. Good if you are with your family and working professional To bring your laptop lol. They have fresh and baked items always. Food is delicious I like that. I know they work hard to provide best customer services to all customers. All welcoming and helpful. My experience here is always great. I also wanted mention one name and that is Mrs.Veronica. She always happy to help and treat customer friendly.
NS
Nikhil Singh Shekhawat
Oct 30, 2025
1.0
Staff was so rude, as if giving away free food. Very rude behaviour
CT
Ceylan Tastan
Oct 22, 2025
5.0
It’s a great place for college students to grab a bite and also do work!
KC
Katie Coffey
Oct 1, 2025
1.0
It has taken 2 hours for a single mac and cheese, this is nuts do not go here or order from here if you intend to eat.
Panera Bread is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sunday.
Does Panera Bread offer delivery and what are the delivery hours?
Yes, Panera Bread offers delivery from 6:00 AM to 11:00 PM Monday through Saturday, and 7:00 AM to 10:00 PM on Sunday.
What types of meals does Panera Bread serve?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What payment options are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order food online for pick-up or delivery at Panera Bread?
Yes, you can order online for rapid pick-up or delivery via their website or mobile app.
What kind of menu items and specialities does Panera Bread offer?
Panera Bread offers soups, salads, sandwiches, freshly-baked artisan and specialty breads, flatbread sandwiches, soups in bread bowls, vegetarian broth bowls, and their 'You Pick Two' and Power Menu options.
Where is Panera Bread located in Boston?
Panera Bread is located at 289 Huntington Avenue, Boston, MA 02115, USA.
What nearby coffee shops or cafes can I visit around Panera Bread?
Nearby coffee shops include Pavement Coffeehouse, Pavement Coffee House, Dunkin', Gong cha, and Gongcha Boston - North Eastern. These make great spots to visit before or after your meal at Panera Bread.
Are there any nearby banks or ATMs near Panera Bread for convenient cash access?
Yes, Bank of America Financial Center, Bank of America ATM, CoinMover Bitcoin ATM, and Chase ATM are nearby, providing convenient cash and banking services.
What nearby attractions or services can I find near Panera Bread?
Near Panera Bread, you can find Symphony Sushi for Japanese cuisine, The UPS Store for printing and packing services, and Northeastern University Center for the Advancement of Veterans and Servicemembers for educational services. These locations offer additional conveniences or activities to visit before or after dining.