Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Boston is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
776 reviews
5 stars
328
4 stars
225
3 stars
97
2 stars
40
1 star
86
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers reported rude and unhelpful staff, with instances of dismissive behavior and poor customer service.
Food Quality
Several reviews mentioned declining food quality, including issues with portion sizes, freshness, and incorrect orders.
Cleanliness
Customers noted that the restaurant often had dirty tables and unsanitary conditions, impacting their dining experience.
Service Speed
There were complaints about slow service, with some customers experiencing long wait times for their orders.
Positive Atmosphere
Despite the negative feedback, some customers appreciated the friendly atmosphere and the cafe's suitability for studying or working.
- ACAmy Cruz4 days ago5.0Just grabbed a quick bite, and while the food was good, the cashier Davy really made the visit. Super helpful with the menu and incredibly patient while I made up my mind. Customer service win!
- RTRichard TroxelNov 21, 20254.0Average Panera. Placed order but staff never called out name as other Paneras do. Staff spoke primarily Spanish and just stared when asked a question. Restaurant was clean.
- YPYash PatelNov 20, 20255.0I come here almost everyday since it's very near to Northeastern University campus. Here, all staff members are friendly and always happy to help everyone. Huge cafe with dining room more than like 15 tables and also at downstairs they have space to spend time. Good if you are with your family and working professional To bring your laptop lol. They have fresh and baked items always. Food is delicious I like that. I know they work hard to provide best customer services to all customers. All welcoming and helpful. My experience here is always great. I also wanted mention one name and that is Mrs.Veronica. She always happy to help and treat customer friendly.
- NSNikhil Singh ShekhawatOct 30, 20251.0Staff was so rude, as if giving away free food. Very rude behaviour
- CTCeylan TastanOct 22, 20255.0It’s a great place for college students to grab a bite and also do work!
Frequently Asked Questions About Panera Bread
Does Panera Bread accept reservations?
No, Panera Bread does not accept reservations.
What are the opening hours for Panera Bread?
Panera Bread is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sunday.
Does Panera Bread offer delivery and what are the delivery hours?
Yes, Panera Bread offers delivery from 6:00 AM to 11:00 PM Monday through Saturday, and 7:00 AM to 10:00 PM on Sunday.
What types of meals does Panera Bread serve?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What payment options are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order food online for pick-up or delivery at Panera Bread?
Yes, you can order online for rapid pick-up or delivery via their website or mobile app.
What kind of menu items and specialities does Panera Bread offer?
Panera Bread offers soups, salads, sandwiches, freshly-baked artisan and specialty breads, flatbread sandwiches, soups in bread bowls, vegetarian broth bowls, and their 'You Pick Two' and Power Menu options.
Where is Panera Bread located in Boston?
Panera Bread is located at 289 Huntington Avenue, Boston, MA 02115, USA.
What nearby coffee shops or cafes can I visit around Panera Bread?
Nearby coffee shops include Pavement Coffeehouse, Pavement Coffee House, Dunkin', Gong cha, and Gongcha Boston - North Eastern. These make great spots to visit before or after your meal at Panera Bread.
Are there any nearby banks or ATMs near Panera Bread for convenient cash access?
Yes, Bank of America Financial Center, Bank of America ATM, CoinMover Bitcoin ATM, and Chase ATM are nearby, providing convenient cash and banking services.
What nearby attractions or services can I find near Panera Bread?
Near Panera Bread, you can find Symphony Sushi for Japanese cuisine, The UPS Store for printing and packing services, and Northeastern University Center for the Advancement of Veterans and Servicemembers for educational services. These locations offer additional conveniences or activities to visit before or after dining.