Location.com logo
Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.9
(782 reviews)

Business Details

289 Huntington Avenue, Boston, MA
02115, United States
(617) 425-8565

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Boston is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
289 Huntington Avenue, Boston, MA
02115, United States

Hours

Reviews

3.9
782 reviews
5 stars
332
4 stars
226
3 stars
97
2 stars
40
1 star
87

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unhelpful staff, leading to a negative dining experience.

Food Quality

Several reviews mentioned declining food quality and portion sizes, with some items being served cold or poorly prepared.

Cleanliness

Customers noted issues with cleanliness, including dirty tables and unsanitary conditions.

Service Consistency

There were complaints about inconsistent service, including incorrect orders and long wait times.

Ambiance

Despite the issues, some customers appreciated the cafe-like atmosphere and found it suitable for studying or working.
  • SH
    Shamya Haria
    3 days ago
    5.0
    Good place to chill and work. Almost here every day, welcoming and friendly staff. Good service and great food!
  • AF
    Angela Flores
    Feb 13, 2026
    5.0
    Blt was good. Ordered with kiosk. Chill place to eat a meal and watch reels. Lots of different kinds of seats (booths, tall seats, short seats, couches)
  • DS
    David Shane
    Jan 29, 2026
    5.0
    I work in this area and get my coffee from here every morning. I always see Alex, Angela, and Veronica who I now know by name working incredibly hard with a positive attitude (and I’m sure there are many more that I just don’t know their names as much or are working hard in the back). There is a ton of foot traffic and many different types of personalities/people coming in/out - and they’re still able to manage to keep the place clean, safe, inviting, and efficient. In general, I think the cost of some of the items on the menu is too expensive - and it would be nice to see some more food rewards for sip club members - but that is completely unrelated to the workers and this specific Panera location. Thanks for the hard work and being so kind to the people in this location!
  • AS
    Akash Shetty
    Jan 22, 2026
    1.0
    Staff keeps changing the way customers are supposed to order. The Sip Club is treated like it’s being given for free, which is frustrating since it’s a paid membership. The staff is often rude and makes up their own rules, then expects customers to already know them. Overall, the experience feels unwelcoming and inconsistent.
  • GZ
    Grace Z
    Jan 15, 2026
    5.0
    Great cafe-like restaurant for studying, this location in particular. Seating on two floors, outlets interspersed. Good sandwiches, especially the chicken blt! Love their bread too. Broccoli cheddar soup is okay, I think it’s gotten worse over time. Stop by for sandwiches and pastry case goods and drinks!

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: