Brand Certified
OTTO
3.9(195 reviews)
Certified by OTTO • Feb 22, 2026
Business Details
416 W Broadway, Boston, MA
02127, United States
Certified by OTTO • Feb 22, 2026
(857) 496-1906
Certified by OTTO • Feb 22, 2026
https://locations.ottoportland.com/otto-24c794bd3e3a
Certified by OTTO • Feb 22, 2026
About
Certified by OTTO • Feb 22, 2026
Pizza Restaurant
Nestled just behind Caffe Nero and across from Lincoln Tavern, OTTO Southie features a quick service slice counter, indoor seating, and catering services.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by OTTO • Feb 22, 2026
Hours
Certified by OTTO • Feb 22, 2026
Reviews
3.9
195 reviews
5 stars
123
4 stars
14
3 stars
12
2 stars
10
1 star
36
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews indicated a decline in food quality, with complaints about soggy, overcooked, or stale pizza.
Positive Staff Interactions
Despite service issues, several customers praised specific staff members for their friendliness and helpfulness.
Community Engagement
The business received positive feedback for its community involvement and support for local events.
Mixed Reviews on Pizza
While some customers enjoyed the pizza, others found it lacking in quality and freshness, leading to inconsistent experiences.
- JGJames GaoJan 22, 20261.0Bad service
- VMVictor MejiaJan 17, 20261.0The guy in the front just kept talking on the phone. I kept asking for help to order he then said he on the phone with the manager and gave me attitude and told me I had to wait. Terrible service
- APAllison PeabodyJan 16, 20261.0Consistently send incorrect delivery. Refunds are promised but never occur.
- RDReginald DiPetitNov 19, 20255.0Good pizza, affordable prices, and kind staff.
- VRVadim RojevskyNov 11, 20255.0Good pizza. Can buy slice for about $5. Small cheese pizza about $13.50+. Good for a small bite.
Frequently Asked Questions About OTTO
Does OTTO accept reservations?
No, OTTO does not accept reservations.
What are OTTO's operating hours?
OTTO is open from 11:00 AM to 11:00 PM Monday, Tuesday, and Sunday; 11:00 AM to midnight Wednesday and Thursday; and 11:00 AM to 1:00 AM on Friday and Saturday.
Does OTTO offer pickup and delivery services?
Yes, OTTO offers in-store pickup, delivery, and no-contact delivery services.
What types of meals does OTTO serve?
OTTO serves lunch, dinner, and late-night meals.
What payment options are available at OTTO?
OTTO accepts American Express, MasterCard, Visa, cash, mobile NFC payments, debit cards, and credit cards.
Does OTTO accommodate dietary preferences such as vegetarian, vegan, or gluten-free?
Yes, OTTO offers vegetarian, vegan, and gluten-free options.
Is OTTO family-friendly and accessible?
Yes, OTTO welcomes families, provides high chairs, has wheelchair accessible entrances, seating, restrooms, and is a transgender safe space.
Where is OTTO located within South Boston?
OTTO is located at 416 W Broadway, Boston, MA 02127, nestled just behind Caffe Nero and across from Lincoln Tavern in the South Boston neighborhood.
What nearby places can I visit before or after dining at OTTO?
Nearby you can visit Caffè Nero for coffee, Lincoln Tavern for drinks or dining, and the Broadway Golf Club for recreational activities.
Are there fitness and wellness options near OTTO?
Yes, nearby fitness and wellness options include BTONE Southie gym, Evolve Power Yoga studio, Karve Spa for skin care and hair removal, and Rise and Glow beauty salon.
Brand Certified Facts from OTTO
OTTO partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website