Business Details
About
Pizza Restaurant
Conveniently located at the corner of Harrison and Washington in Boston’s South End, and across from The Ink Block and Whole Foods. OTTO South End serves pizza by the slice or whole pie from lunch through late-night.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.0
238 reviews
5 stars
151
4 stars
32
3 stars
9
2 stars
5
1 star
41
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many customers praised the friendly and attentive service from staff like Alexandra and Oliver, there were numerous complaints about rude behavior from some employees and poor handling of customer inquiries.
Delivery Issues
Several reviews highlighted significant problems with delivery, including late arrivals, cold food, and unresponsive customer service when issues arose.
Food Quality
The pizza received generally positive feedback for its taste and variety, though some customers noted inconsistencies in quality and presentation.
Management Concerns
Customers expressed dissatisfaction with management's handling of complaints and issues, citing unprofessional behavior and lack of responsiveness.
- NGNicholas GrayDec 18, 20255.0Alexandra is amazing, and the food was great!
- LGLuke GrantDec 18, 20255.0Alexandra was an amazing server. Pizza’s flavor was just busting all over my tongue.
- AVAnna VarneyDec 18, 20255.0Such a perfect late night restaurant!!!
- OTOlivia ToddDec 18, 20255.0This place is so great! Alexandra is so sweet! Definitely recommend
- SHSemhal HailuDec 13, 20251.0The manger is so aggressive I was on the phone with her to tell her that I order 2 orders on DoorDash but she don’t even know how to communicate and give a response correctly
Frequently Asked Questions About OTTO
Does OTTO accept reservations?
No, OTTO does not accept reservations.
What are OTTO's hours of operation?
OTTO is open from 11:00 AM to midnight on Monday, Tuesday, and Sunday, and from 11:00 AM to 3:00 AM Wednesday through Saturday.
Where is OTTO located?
OTTO is located at 345 Harrison Avenue, Boston, MA, 02118, in the South End neighborhood.
Does OTTO offer pickup and delivery services?
Yes, OTTO offers in-store pickup, delivery, and no-contact delivery services.
What payment options are accepted at OTTO?
OTTO accepts American Express, Mastercard, Visa, credit cards, debit cards, and mobile NFC payments.
Does OTTO serve late night food and vegetarian or vegan options?
Yes, OTTO serves late night food and offers vegetarian and vegan options.
Is OTTO wheelchair accessible and family-friendly?
Yes, OTTO has wheelchair accessible entrances and restrooms, and welcomes families and children.
What nearby places can customers visit along with OTTO?
Customers can visit The Ink Block and Whole Foods, which are located across from OTTO, making it convenient to grab groceries or explore the shopping area before or after having pizza.
Are there nearby parking options when visiting OTTO?
Yes, nearby parking options include SP+ Parking at 1000 Washington Street and 2-28 Traveler Street Parking, providing convenient places to park when visiting OTTO.
What nearby dining options are close to OTTO?
Nearby dining options include Shore Leave, a sushi restaurant and bar, and No Relation, a Japanese restaurant, offering customers alternative cuisines in the South End neighborhood.