Brand Certified
OTTO
4.0(244 reviews)
Certified by OTTO • Feb 22, 2026
Business Details
345 Harrison Avenue, Boston, MA
02118, United States
Certified by OTTO • Feb 22, 2026
(857) 350-4495
Certified by OTTO • Feb 22, 2026
https://locations.ottoportland.com/otto-9967d715b111
Certified by OTTO • Feb 22, 2026
About
Certified by OTTO • Feb 22, 2026
Pizza Restaurant
Conveniently located at the corner of Harrison and Washington in Boston’s South End, and across from The Ink Block and Whole Foods. OTTO South End serves pizza by the slice or whole pie from lunch through late-night.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by OTTO • Feb 22, 2026
Hours
Certified by OTTO • Feb 22, 2026
Reviews
4.0
244 reviews
5 stars
153
4 stars
32
3 stars
9
2 stars
5
1 star
45
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the pizza for its unique flavors and quality, with many highlighting the gluten-free and vegan options as particularly good.
Service Issues
Numerous reviews mentioned poor customer service experiences, including rude staff, unresponsive management, and issues with order accuracy and delivery.
Staff Recognition
Several customers specifically commended staff members, particularly Alexandra and Oliver, for their exceptional service and friendliness.
Delivery Problems
Many customers reported issues with delivery, including cold pizzas, late arrivals, and difficulty reaching the restaurant for assistance.
Sanitary Concerns
A serious concern was raised regarding food safety practices, with one customer describing an incident involving unsanitary handling of food.
- AMAriani Magalhães5 days ago5.0I absolutely loved the pizza! I ordered a gluten-free, vegan pizza with eggplant and basil, and it was /9 delicious! Perfectly prepared, and with a great texture, which is something rare to find in gluten-free pizzas. Since I’m gluten-intolerant, I’ve tried gluten-free pizzas in many places, and this is definitely one of the rare spots where the pizza is truly delicious, gluten-free, and vegan at the same time. Another highlight was the service. I came in around 2:40am on a Saturday, and the server was incredible. She was very polite and kind. I left extremely satisfied with both the service and the quality of the pizza. I’ll definitely be coming back and highly recommend it , especially for anyone looking for a vegan, gluten-free pizza that’s actually worth it!
- JSJacom StephensFeb 13, 20265.0Great pizza. A little pricey, but really yummy. Lots of unique flavors and combinations. Service was friendly and helpful.
- ABAshleigh BradyFeb 8, 20261.0Awful and incredibly rude staff and manager
- YAYaseen AbdallaJan 23, 20261.0Said it closed at 3am I walked a mile and they were closed at 2:22am
- CHCarolyn HatjeJan 18, 20261.0Delivery—cold pizza. Cookies unavailable but not refunded. Credit card charged 3 times.
Frequently Asked Questions About OTTO
Does OTTO accept reservations?
No, OTTO does not accept reservations.
What are OTTO's hours of operation?
OTTO is open from 11:00 AM to midnight on Monday, Tuesday, and Sunday, and from 11:00 AM to 3:00 AM Wednesday through Saturday.
Where is OTTO located?
OTTO is located at 345 Harrison Avenue, Boston, MA, 02118, in the South End neighborhood.
Does OTTO offer pickup and delivery services?
Yes, OTTO offers in-store pickup, delivery, and no-contact delivery services.
What payment options are accepted at OTTO?
OTTO accepts American Express, Mastercard, Visa, credit cards, debit cards, and mobile NFC payments.
Does OTTO serve late night food and vegetarian or vegan options?
Yes, OTTO serves late night food and offers vegetarian and vegan options.
Is OTTO wheelchair accessible and family-friendly?
Yes, OTTO has wheelchair accessible entrances and restrooms, and welcomes families and children.
What nearby places can customers visit along with OTTO?
Customers can visit The Ink Block and Whole Foods, which are located across from OTTO, making it convenient to grab groceries or explore the shopping area before or after having pizza.
Are there nearby parking options when visiting OTTO?
Yes, nearby parking options include SP+ Parking at 1000 Washington Street and 2-28 Traveler Street Parking, providing convenient places to park when visiting OTTO.
What nearby dining options are close to OTTO?
Nearby dining options include Shore Leave, a sushi restaurant and bar, and No Relation, a Japanese restaurant, offering customers alternative cuisines in the South End neighborhood.
Brand Certified Facts from OTTO
OTTO partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website