Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unprofessional staff, with several instances of poor customer service.
Food Quality
Numerous reviews highlighted issues with food quality, including raw or cold items, stale fries, and inedible meals.
Speed of Service
While some customers praised the quick service, others experienced significant delays, particularly during busy times.
Atmosphere
The atmosphere was often described as crowded and chaotic, with some customers noting a lack of cleanliness.
JB
Jeremy “Jermination” Bisson
Jan 5, 2026
1.0
Go here while my daughter gets cancer treatment. Past three orders they have go wrong and will not fix the order or give refund. Place is usually very busy and most of not all of the staff barely speak English even after I repeat myself 3 or 4 times. Worst McDonald's I've ever been to
LG
Local Guide
Dec 6, 2025
4.0
This McDonald is more expensive than nearby branches.
DC
deborah crockett
Nov 14, 2025
1.0
Very rude and unprofessional.
Atmosphere and her were very rude and unprofessional.
SC
S C
Oct 28, 2025
4.0
Though both beef patties where raw and Lobby was packed, Service was quick!
EB
Eddie B
Oct 13, 2025
4.0
Nothing special. Service was pretty fast. Employees were nice.
What are McDonald's opening hours at the Longwood Ave location?
McDonald's at 350 Longwood Ave is open daily with hours from 6:30 AM to 10:00 PM Monday through Friday, 7:00 AM to 8:00 PM on Saturday, and 7:30 AM to 8:00 PM on Sunday.
What are the drive-through hours for this McDonald's?
The drive-through is open Monday to Friday from 6:30 AM to 10:00 PM, Saturdays from 7:00 AM to 8:00 PM, and Sundays from 7:30 AM to 8:00 PM.
Does McDonald's offer delivery service and how can I order?
Yes, McDonald's offers no-contact and same-day delivery. You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
Which payment options are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location provide WiFi and mobile ordering services?
Yes, this McDonald's offers services such as WiFi, mobile ordering, McDelivery, mobile offers, and gift cards.
Is this McDonald's location wheelchair accessible?
Yes, this location has wheelchair accessible entrance, seating, and restroom facilities.
What types of food and menu options does this McDonald's offer?
They serve breakfast, lunch, dinner, desserts, coffee, and have a children's menu with quality ingredients in a fast food and coffee shop setting.
What popular nearby places can I visit before or after dining at McDonald's?
Nearby you can visit the Massachusetts School of Art for cultural exploration, Longwood Medical Area MBTA station for easy transit access, and the Longwood Galleria Apartments if staying nearby.
Are there other dining options near this McDonald's?
Yes, nearby restaurants include Charleys Cheesesteaks, Bostonian Pizza, Istanbul Doner Burrito-Longwood Boston, Sakura Japan sushi, and Longwood Grille & Bar for a variety of cuisines.
Where can I pick up a package or get postal services near McDonald's?
The UPS Access Point location, a shipping center and post office, is nearby for convenient courier and delivery services.