Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.6
290 reviews
5 stars
115
4 stars
60
3 stars
40
2 stars
23
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers noted a mix of quick service and extremely slow service, with some praising efficiency during busy times while others reported long wait times.
Food Quality
There were numerous complaints about food quality, including raw and cold items, while some customers also mentioned fresh and hot food on occasion.
Staff Attitude
Feedback highlighted a range of staff attitudes, from friendly and helpful to rude and dismissive, impacting the overall customer experience.
Cleanliness
Several reviews pointed out issues with cleanliness and unsanitary conditions, particularly in food preparation areas.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to dissatisfaction and wasted food.
- DCdeborah crockettNov 14, 20251.0Very rude and unprofessional. Atmosphere and her were very rude and unprofessional.
- SCS COct 28, 20254.0Though both beef patties where raw and Lobby was packed, Service was quick!
- EBEddie BOct 13, 20254.0Nothing special. Service was pretty fast. Employees were nice.
- NLNia LawrenceSep 14, 20252.0Slow, slower, and slowest. This McDonald’s has to have the slowest and worst service in the entire company. The food is normal and fine, but every worker moves at a snail’s pace for every little thing. Someone spilling coffee while making it and dropping fries when putting them in the fryer… just a hot mess all around
- SMS MarkSep 10, 20252.0Opened but not prepared- dirty security bars
Frequently Asked Questions About McDonald's
What are McDonald's opening hours at the Longwood Ave location?
McDonald's at 350 Longwood Ave is open daily with hours from 6:30 AM to 10:00 PM Monday through Friday, 7:00 AM to 8:00 PM on Saturday, and 7:30 AM to 8:00 PM on Sunday.
What are the drive-through hours for this McDonald's?
The drive-through is open Monday to Friday from 6:30 AM to 10:00 PM, Saturdays from 7:00 AM to 8:00 PM, and Sundays from 7:30 AM to 8:00 PM.
Does McDonald's offer delivery service and how can I order?
Yes, McDonald's offers no-contact and same-day delivery. You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
Which payment options are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location provide WiFi and mobile ordering services?
Yes, this McDonald's offers services such as WiFi, mobile ordering, McDelivery, mobile offers, and gift cards.
Is this McDonald's location wheelchair accessible?
Yes, this location has wheelchair accessible entrance, seating, and restroom facilities.
What types of food and menu options does this McDonald's offer?
They serve breakfast, lunch, dinner, desserts, coffee, and have a children's menu with quality ingredients in a fast food and coffee shop setting.
What popular nearby places can I visit before or after dining at McDonald's?
Nearby you can visit the Massachusetts School of Art for cultural exploration, Longwood Medical Area MBTA station for easy transit access, and the Longwood Galleria Apartments if staying nearby.
Are there other dining options near this McDonald's?
Yes, nearby restaurants include Charleys Cheesesteaks, Bostonian Pizza, Istanbul Doner Burrito-Longwood Boston, Sakura Japan sushi, and Longwood Grille & Bar for a variety of cuisines.
Where can I pick up a package or get postal services near McDonald's?
The UPS Access Point location, a shipping center and post office, is nearby for convenient courier and delivery services.