McDonald's

3.5
1563 reviews
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Business Details

146 Tremont St, Boston, MA
02111, United States
(617) 338-9876
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
146 Tremont St, Boston, MA
02111, United States

Hours

Reviews

3.5
1,563 reviews
5 stars
513
4 stars
347
3 stars
321
2 stars
153
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with long wait times for orders, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty bathrooms and littered dining areas.

Customer Service

Several customers experienced rude or unhelpful staff, contributing to a negative dining experience.

Atmosphere

The presence of homeless individuals and vagrants was noted as a significant issue, detracting from the overall dining atmosphere.
  • AT
    Aileen Tsai
    1 day ago
    1.0
    The security guard was very rude. He asked us to leave and accused us of loitering, even though we were still eating and there were plenty of available seats. When I asked why we were being singled out while other customers were not, he walked away without responding. This was an unpleasant and unprofessional experience.
  • MH
    Moises Hernandez
    2 days ago
    1.0
    This place had poorly rated service with low staff and there is not enough seating and tables when I went there today the upstairs was close and they really have to upgrade the boxes of the happy meal and fix the bathroom problem they should have a lock we asked for ketchup and they didn’t give us any so we had to ask at this point there is so much bad reviews about this McDonald’s staff that I hate to say it but they should be fired
  • RS
    Rick S.
    Nov 16, 2025
    1.0
    Waited in line for 20 Minutes for my order. After asking the lady 3 times to find my order I had to ask he manager to go look. Come to find out they “didn’t have it” even though they had the orders before and after me ready. Do not go here.
  • MR
    Max Reid
    Nov 9, 2025
    1.0
    My order was sitting on the counter for 10 minutes & they just left it there while making other orders. Genuinely the worst McDonald’s in the city.
  • EW
    Edouard Winter
    Oct 23, 2025
    2.0
    Je suis venu manger dans ce McDonald’s avec mon ami et nous avons été servis assez rapidement par Teresa et la manager Jose. Cependant il manquait les sauces, rien de bien grave je me lève et je vais demander. Je me fais crier dessus et traiter de menteur par l’employée asiatique qui servait ce soir là que vous pouvez apercevoir sur ma photo. Je lui montre ma commande sans les sauces, elle me traite de menteur, je lui montre le ticket et elle continue. Bref, c’est un McDonald’s comme un autre juste son comportement et tempérament sont à revoir.
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Frequently Asked Questions About McDonald's

What are the McDonald's delivery hours at 146 Tremont St, Boston?

Delivery is available from 6:00 AM to midnight Monday through Saturday, and from 7:00 AM to midnight on Sunday.

Can I use the McDonald's App to order food for delivery or pickup?

Yes, you can order via the McDonald's App, available on iOS and Android, for delivery or pickup.