Margaritaville - Boston

4.2
804 reviews
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Business Details

399-400 Faneuil Hall Marketplace, Boston, MA
02109, United States
(617) 843-9809
https://www.margaritavilleboston.com/
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About

American RestaurantBarSports BarRestaurant
Located in the heart of the bustling Faneuil Hall Marketplace, Margaritaville Boston is a perfect spot for tourists and locals alike to relax and unwind. The restaurant features an indoor and outdoor 5 o'Clock Somewhere bar on the first floor, complete with a stunning glass atrium that allows for natural light to fill the space. The second floor boasts a Tiki bar, which is perfect for those who prefer a more intimate setting. The restaurant also offers outdoor seating with umbrellas on the patio, where patrons can enjoy the warm Boston weather while sipping on their favorite frozen cocktails.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Requires reservationsNot available
  • Credit cardAvailable

Location

Margaritaville - Boston
399-400 Faneuil Hall Marketplace, Boston, MA
02109, United States

Hours

Reviews

4.2
804 reviews
5 stars
584
4 stars
40
3 stars
25
2 stars
29
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality varied significantly, with many positive mentions of specific staff members like Jada, Joe, and Tayla, while others reported poor service and inattentiveness.

Food Quality

Food quality received mixed reviews; while some praised the deliciousness of certain dishes, others criticized the food as mediocre or even disgusting.

Atmosphere

The atmosphere was generally described as fun and vibrant, with good music and a lively environment, although some found it too loud or cold.

Management Response

Positive experiences often included mentions of attentive management, particularly Tom and Quinn, while negative experiences highlighted a lack of effective management.

Cleanliness Issues

Several reviews noted cleanliness issues, including reports of unsanitary conditions and even a spider found in food.
  • JN
    Jean Nelligan
    Nov 22, 2025
    2.0
    Came here to on Saturday night. The Dj pretty much played salsa music and hip hop all night long. This not a dance club. They should be playing jimmy’s tunes all night long.
  • AS
    Audrey Small
    Nov 19, 2025
    5.0
    What a pleasant experience. The host was excited to see us.. I thought I knew her she was so welcoming she even made sure to say goodbye to my son and I when her shift ended... our server/bartender was so nice and great with my boy he gave him a little beach ball. My slip said Andre?* The manager? Even came around .. what an experience! I highly recommend. Thank you, guys! For such a nice time with my boy
  • AG
    Ann Gagne
    Nov 13, 2025
    5.0
    Andy the store manager was very pleasant, our waitress Jada was amazing as well gave great shopping tips and all. Bartender not sure his name but yes amazing drinks and was very kind as well…Great job thanks for an amazing lunch
  • JB
    John Burke
    Nov 9, 2025
    1.0
    I went into Margaritaville with high expectations. I have been a Jimmy Buffet fan for years and I have enjoyed other Margaritaville locations. This was quite possibly the worst dining experience of my life. We had a party of 14 for a friend’s birthday. We booked the reservation days in advance. We were seated at two separate tables then moved to a larger table halfway through our night. Our server was not friendly, nor was she particularly responsive. It took 15 minutes for the initial round of drinks, and the beers were as flat as a beer can be. There was no carbonation at all in our beers. For $10 a beer, I expect it to taste like a beer. The food was disgusting. The appetizer trio contained the worst Buffalo chicken dip I’ve ever had, and the Caribbean eggrolls tasted like they had been in a freezer for years. When the entrees came out there was universal distaste across our party of 14. The burgers were unseasoned hockey pucks. I wouldn’t feed the fish tacos to my dog. At the end of our evening as we were trying to have a final round and enjoy each others company, the manager told us we had to leave because there was another party coming in. We received our check and were told we had to leave within 5 minutes. This was a pitiful dinner experience. Without a doubt the worst I’ve ever had. I will never return and I can’t recommend that consumers don’t come here enough. Jimmy Buffett would be disgusted that this place claims to carry on his legacy.
  • CK
    Claire Kelley
    Nov 8, 2025
    1.0
    There was a spider in my fries. Literally. It was still alive. The staff was good and the decor is nice but its hard to recover a review from a literal SPIDER IN THE FOOD THAT I STILL HAD TO PAY FOR im ngl. Update: It was a brown recluse.
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Frequently Asked Questions About Margaritaville - Boston

Does Margaritaville Boston accept reservations?

Yes, Margaritaville Boston accepts reservations, which can be made through their website.

What type of cuisine and dining experience does Margaritaville Boston offer?

Margaritaville Boston offers American cuisine in a casual setting with indoor and outdoor bars, including a Tiki bar on the second floor and outdoor seating on the patio.