Five Guys

4.3
2297 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 58 Summer Street in Boston is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
58 Summer Street, Boston, MA
02110, United States

Hours

Reviews

4.3
2,297 reviews
5 stars
1,323
4 stars
622
3 stars
220
2 stars
63
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Quality

Several customers reported rude and unprofessional behavior from staff, leading to negative experiences.

Food Quality

While many enjoyed the burgers and fries, there were complaints about inconsistent quality and some unsatisfactory meals.

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in restrooms, affecting the overall dining experience.

Staff Friendliness

Despite some negative experiences, several customers praised friendly and accommodating staff, especially during busy times.

Value for Money

Customers expressed concerns about high prices relative to the quality of food, with some feeling it was not worth the cost.
  • AA
    Adan Ayala
    5 days ago
    5.0
    Five guys siempre ha sido un lugar que procuro en mis viajes. Excelentes Hamburguesas y papas cajun. Siempre recomendable
  • JW
    Johnnett West
    Nov 9, 2025
    5.0
    A surprisingly great new place to eat delicious burgers, beef hot dogs and tasty cajon fries. Fast, quick service service is to be had with a smile. It is a welcome addition in this area of downtown Boston and you will enjoy a tasty, well-seasoned meal cooked to your specifications. If you are walking to South Station this is a safe place to grab a well-cooked meal. Parking is restricted in this area.
  • RJ
    Rae'ven Jisele
    Oct 24, 2025
    1.0
    The guy at the register was so rude and the guys behind the counter making my burger were also rude 11:08 am 10/24/25
  • LL
    Le Lézard
    Oct 19, 2025
    5.0
    Moi j'aime Five Guys ☺️ pas déçu ! Burger excellent très gras et donc très bon 😅... Une tonne de frites chaudes et délicieuses (merci beaucoup pour les frites en plus). Une équipe super sympa et très peu de monde. N'hésitez pas à vous y rendre lors de votre visite du centre de Boston. N'oubliez pas les cacahouètes gratuites 😜
  • YS
    Yassine Samar
    Oct 17, 2025
    1.0
    I had a terrible experience at this Five Guys location due to one of the employees behaving extremely unprofessionally and rudely. The way he was acting,from his disrespectful attitude, careless appearance, and aggressive tone, to the fact that he was using inappropriate language in front of customers… was a complete disgrace and totally unacceptable for someone working in customer service. On top of that, he was handling and cooking food without gloves, which is absolutely unacceptable in any food establishment. When I came to pick up my order, I was told that someone else had already taken it, and instead of taking responsibility or offering to remake my order, the employee became defensive, dismissive, and confrontational. His rude behavior, poor hygiene, and lack of professionalism were shocking. I expected much better from Five Guys… this kind of attitude and disregard for customers should be addressed immediately.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.