Brand Certified
Dunkin' - Closed
3.7(201 reviews)
Certified by Dunkin' - Closed • Feb 22, 2026
Business Details
17 Melnea Cass Blvd, Boston, MA
02119, United States
Certified by Dunkin' - Closed • Feb 22, 2026
(617) 541-1911
Certified by Dunkin' - Closed • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' - Closed • Feb 22, 2026
About
Certified by Dunkin' - Closed • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Boston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryNot available
- TakeoutNot available
- Credit cardAvailable
Location
Certified by Dunkin' - Closed • Feb 22, 2026
Hours
Certified by Dunkin' - Closed • Feb 22, 2026
Reviews
3.7
201 reviews
5 stars
98
4 stars
35
3 stars
23
2 stars
9
1 star
36
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with long wait times and inconsistent order fulfillment.
Staff Attitude
Feedback on staff attitude was mixed, with some praising friendly service while others noted rudeness and incompetence.
Cleanliness
The location was often described as clean, though some reviews mentioned issues with the restroom availability.
Location Issues
The area surrounding the business was criticized for being unpleasant, with reports of homelessness and safety concerns.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items.
- TKTyler KaldenbergDec 10, 20251.0Very inconsistently open in the morning. Lines can take forever due to on the go orders being prioritized over in person customers (company policy) Unpleasant atmosphere due to the location, lots of beggers and homeless in the area
- KFkarim farhatOct 14, 20251.0The service is agonizingly slow. I’ve literally gotten out of line twice because it just wasn’t moving. The coffee is usually burnt, and the staff are overall just incredibly incompetent and inconsistent. They put my donuts in a paper bag face down without the parchment paper. Definitely the worst run Dunkin I’ve ever been to
- JTJimmy ThayerOct 2, 20251.0Sucks and no bathroom
- TTTyesha TurnerSep 7, 20192.0Not for me. Service not the best
Frequently Asked Questions About Dunkin' - Closed
What are the operating hours for this Dunkin' location in Boston, MA?
This Dunkin' in Boston is open Monday through Friday from 7:00 AM to 4:00 PM, Saturdays from 7:00 AM to 1:00 PM, and is closed on Sundays.
Does this Dunkin' offer delivery and pickup services?
Yes, this location offers both delivery and curbside pickup services.
What are some of the specialty items available at this Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea. Seasonal items such as the Cookie Butter Cloud Latte and Peppermint Mocha are also available during the holiday season.
Can I order ahead using a mobile app at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both the Apple App Store and Google Play.
Does this Dunkin' location have a drive-thru?
This location does not have a drive-thru, but offers curbside pickup and delivery.
What meals are served at this Dunkin's Boston location?
They serve breakfast, lunch, and brunch meals.
Where is this Dunkin' located in Boston?
It's located at 17 Melnea Cass Blvd, Suffolk, Boston, MA 02119.
What nearby medical facilities are close to this Dunkin'?
Boston Medical Center, including Family Medicine and Pediatrics departments, is nearby, offering a convenient coffee or breakfast stop for patients and visitors.
Are there any nearby hotels close to this Dunkin' where customers can stay?
Yes, the Hampton Inn & Suites Boston Crosstown Center is nearby, making it easy for hotel guests to visit Dunkin' for coffee or breakfast.
What are some nearby dining options customers can explore after visiting this Dunkin'?
Nearby restaurants include Doña Habana (Cuban and Caribbean cuisine) and ZC Boston (Asian cuisine), providing a variety of dining choices after your visit.
Brand Certified Facts from Dunkin' - Closed
Dunkin' - Closed partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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