Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Boston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.0
236 reviews
5 stars
80
4 stars
24
3 stars
27
2 stars
15
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.
Product Quality
Several customers expressed dissatisfaction with the quality of food and drinks, mentioning stale items and incorrect orders.
Location Issues
Customers noted issues with the location's hours and availability, including late openings and items being out of stock.
Cleanliness
There were complaints about cleanliness, including unsanitary conditions and unprofessional behavior from staff.
Convenience
Despite the negative feedback, some customers appreciated the convenience of the location, especially for travelers.
- BABen AverkampDec 24, 20251.0Wanted a mocha, couldn't understand cashier, they couldn't understand me, got a hot coffee with cream instead
- RDRobin DangDec 22, 20254.0They were nice. Put the bacon in the side for us for the avocado toast.
- AMAnju MajokaOct 28, 20251.0Poor customer service. One of the guy at the counter is so rude.
- JCJosh CrowAug 13, 20253.0Perfectly fine coffee, decent snacks but it's a bit hard to enjoy with all the chanting and drumming coming from the Jimmy John's location.
- BEBen EvensenJul 16, 20253.0Cashier, who looked like Massachusetts House Representative Seth Moulton, was more concerned with the 9" lizard workers and trying to stop the ranch production at the Jimmy John's next door than my order
Frequently Asked Questions About Dunkin'
What are the operating hours of the Dunkin' location at 1 Harborside Drive, Boston?
This Dunkin' location is open 24 hours every day of the week.
Does this Dunkin' offer delivery service?
Delivery service is not available at this Dunkin' location; however, curbside pickup is offered.
Can I order ahead at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app or online ordering links provided.
What kind of food and drinks does this Dunkin' serve?
They serve coffee, espresso, breakfast sandwiches, donuts, tea, and a range of breakfast, lunch, and brunch options.
Is there a drive-thru available at this Dunkin' store?
No, this Dunkin' location does not have a drive-thru but offers curbside pickup as a convenient alternative.
Are there any nearby public transit options to reach this Dunkin'?
Yes, the MBTA Blue Line train station and Greyhound Bus Stop - East Boston are nearby, making it convenient for travelers to visit Dunkin'.
What other dining options are available near this Dunkin'?
Nearby dining options include Potbelly Sandwich Shop, Legal Sea Foods, Au Bon Pain, and Sbarro, giving you a variety of meal choices around the area.
Are there any airline services close to this Dunkin' location?
Yes, airlines such as Swiss Airlines, Frontier Airlines, JetBlue Airline, and Cape Air are located nearby, making this Dunkin' convenient for travelers.
Does this Dunkin' serve seasonal or specialty drinks?
Yes, during the holiday season, they offer new drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What payment methods are accepted at this Dunkin' location?
This Dunkin' accepts debit and credit cards for payment.