Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Boston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
498 reviews
5 stars
239
4 stars
97
3 stars
68
2 stars
29
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of poor communication and attitude.
Order Accuracy
Frequent complaints about incorrect orders and incomplete items, leading to frustration among customers.
Cleanliness and Safety
Concerns raised about cleanliness, particularly regarding the restroom and overall store conditions, as well as safety issues with panhandlers outside.
Product Quality
Mixed reviews on food and drink quality, with some customers enjoying their items while others reported issues like burnt sandwiches and excessive foam in drinks.
Staff Friendliness
Some customers praised specific staff members for their kindness and helpfulness, contrasting with the overall negative experiences reported.
- RFRoberson FuscoOct 25, 20255.0I never forget my breakfast, my preferred place to make it, the best!
- JCJoseph ChungOct 4, 20251.0A young asian girl was an employee there, the other 2 grown women decide to tell her what to do and what not to do over and over. She was stressed but keeping a smile. Treat her right please. She made the drinks for me and all I had to do was thank her with a tip after her shift while she decided to walk home to save money. Don't treat employees like slaves. Teamwork is what matters the most.
- JJJERMEL JAMISONSep 22, 20255.0THANK U THE DUNKIN, ABOUT BEING THERE FORE ME JERMEL WILLIAM JAMISON AND MY FAMILY.
- RPRosa PimentelDec 6, 20194.0It was a great service!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 616 Massachusetts Ave in Boston?
Dunkin' in Boston at 616 Massachusetts Ave is open Monday to Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 8:00 PM.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch, making it a great spot for all-day dining.
What kind of food and beverages can I expect at Dunkin'?
Dunkin' offers espresso, coffee, breakfast sandwiches, donuts, tea, and a variety of premium beverages including seasonal holiday drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.
Does this Dunkin' location offer delivery or pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services for your convenience.
How can I place an order ahead of time at Dunkin'?
You can order ahead via the Dunkin' mobile app available on iOS and Android, or use the order link for fast grab and go.
Is there a drive-thru available at this Dunkin' location?
No, this Dunkin' location does not have a drive-thru, but you can order ahead with the mobile app for a quick experience.
What nearby transportation options can help me get to Dunkin' at Massachusetts Ave?
The Massachusetts Avenue MBTA Silver Line station and Mass Ave bus station are close by, providing convenient transit options to reach Dunkin'.
Are there nearby dining options near Dunkin' for a meal before or after my visit?
Yes, nearby dining includes Seiyo Sushi & Wine Shop, Teranga (African restaurant), Yunnan Kitchen, and several pizza and American restaurants like Gary's Pizza and Mike's City Diner.
Are there any nearby stores for convenience or supplies near Dunkin'?
Nearby stores include 7-Eleven convenience store, Olympia Flower Store, Beauty Supply Supermarket, and Bank of America ATM for your shopping and banking needs.
Does this Dunkin' location support mobile app ordering and what apps are available?
Yes, you can order ahead using Dunkin's app available in the Apple App Store and Google Play Store for a fast grab-and-go experience.