Dunkin'

Reviews

• SC

  Sanjay Chimakurthy

  Nov 20, 2025
  1.0
  Placed an order and waited for 30 mins. They said come back to pick it up since they can't find my order. Rude staff. Very irresponsive. Never going back.
• NG

  Nicolás González

  Oct 17, 2025
  1.0
  I need to talk about this incident. The manager who is an Indian person with glasses snatched aggressively my food from me (everything is on cameras). I ordered a free sandwich as well as a 6 dollar meal, the lady who took the order did it wrong and ended up charging me twice for my order (it’s okay everybody does mistakes). For this reason I requested a refund, the “manager” said they discounted one dollar and didn’t know how to make a simple addition or subtraction. His cooking staff assisted him. The lady who took the order respectfully told him several times that it was her mistake, he started yelling and interrupting people and being aggressive ( his staff had to stop him and intervene). After he issued the refund I asked for the rest of my order which the staff was willing to give me; however, he denied it and instead, because he issued the refund he aggressively snatched the food from me and his staff once again stopped him because he was just one step away of committing assault. What a terrible experience. A person who doesn’t understand English correctly (as he clearly showed and manifested), and who can’t to simple arithmetic operations cannot be at this kind of business. I understand now why they take 40-60 minutes to serve orders or even a simple coffee.
• RS

  Raymond Shu

  Jul 28, 2025
  1.0
  Bought a bottled water, and waited 7-8 min to pay despite only 1 customer in line in front of me.
• WW

  Wis

  Nov 13, 2021
  5.0
  Great service.