Brand Certified
Dunkin'
3.8(351 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
715 Boylston St, Boston, MA
02116, United States
Certified by Dunkin' • Feb 22, 2026
(617) 267-7153
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Boston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.8
351 reviews
5 stars
165
4 stars
63
3 stars
51
2 stars
21
1 star
51
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and poor communication from staff.
Service Quality
While some reviews praised friendly and helpful staff, others highlighted rude behavior and disrespectful management.
Cleanliness and Maintenance
Several customers expressed concerns about cleanliness and the presence of pests.
Speed of Service
The location is often busy, leading to long wait times and inconsistent service speed.
Product Quality
Feedback on food and drink quality was mixed, with some items being described as stale or poorly made.
- JAJack Avril6 days ago5.0It’s a franchise, so consistency can vary. Sometimes when it’s absolute chaos during the 8:00 AM rush, the orders get a little "creative." I’ve definitely received a coffee with cream when I asked for black, or a bagel that was toasted to the point of being a weapon. Also, they tend to run out of the seasonal donuts (like the heart-shaped ones or specific holiday flavors) pretty early in the day.
- MSMichael SalemJan 27, 20261.0No matter what I order at this Dunkin, the outcome is never correct. It’s truly amazing because it’s not a difficult job. I ordered an Iced Macchiato with extra mocha and a double shot of espresso on the side. My macchiato has little to no espresso, a tiny bit of mocha, and the ice is mostly melted. When I came to pick up my mobile order - the barista couldn’t even read the labels on the cups after I told him my name. If your baristas cannot read names - how are they supposed to read labels on the cups that tell them what ingredients to edit or add?
- LSLayla StewartJan 21, 20261.0A roach/ some type of pest in my Chai Latte. NEED I SAY MORE????🤮🤮🤮🤮 Utterly disgusted and traumatised. I loved Dunkin up until today
- DWDirk WittkopfDec 30, 20255.0Sehr nett und hilfsbereit... Ich durfte mir in Ruhe alles anschauen und dann bestellen.... Gerne komme ich wieder.. Hier Stimmen Preis und Leistung
- KNkamisha negrobardDec 20, 20253.0Honestly the service can be great and the employees can be really nice but this morning upon walking in to pick up my order I caught the end of an interaction of what seemed like to be a manager in his employee and the way he was speaking to her regardless of what the conversation was was extremely disrespectful and also saying that she's rude and it's because of her culture and her people that she's rude I found to see really racist and he kept going with the conversation in front of other people and other employees even though it seems she had nothing left to say he kept saying things as for as shd is disrespectful and only her opinion matters I believe that the tone of that conversation should not be taken in front of employees and customers and I believe no matter the conversation you should never speak to your employees that way as a manager myself at another store but I do love this location but I think it should just be pointed out that you should never speak to you that way
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' located at 715 Boylston St, Boston, MA?
Dunkin' is open Monday to Friday from 5:00 AM to 8:00 PM, Saturdays from 6:00 AM to 8:00 PM, and Sundays from 6:00 AM to 7:00 PM.
Does Dunkin' at 715 Boylston St offer delivery services?
Yes, Dunkin' offers delivery services and curbside pickup for your convenience.
Which meals can I enjoy at Dunkin' in Boston, MA?
Dunkin' serves breakfast, brunch, and lunch meals.
What special holiday drinks and menu items are currently available at this Dunkin'?
During the holiday season, Dunkin' offers new items like the Cookie Butter Cloud Latte and Berry Sangria Refresher, along with the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Can I order ahead using a mobile app for Dunkin' at 715 Boylston St?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What payment methods are accepted at Dunkin' Boston?
Dunkin' accepts credit and debit cards for payment.
Does this Dunkin' location have a drive-thru?
No, this Dunkin' location does not have a drive-thru service.
Are there nearby public places or businesses I can visit before or after visiting Dunkin' at 715 Boylston St?
Yes, nearby places include the Lindt Chocolate Shop for sweet treats, The Lenox Hotel if you're looking for accommodations, and Boston Bruins store for sports apparel.
What options are available nearby for additional coffee or banking services around Dunkin'?
Close to Dunkin' you can visit Capital One Café for coffee and banking services, or 7-Eleven for convenience store needs.
Can I find parking facilities near Dunkin' on Boylston St?
Yes, there are several parking options including 200 Newbury Garage, LAZ Parking, and Exclusive Valet near the Dunkin' location.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website