Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Boston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
325 reviews
5 stars
151
4 stars
66
3 stars
52
2 stars
19
1 star
37
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service speed and staff friendliness, with some customers experiencing slow service and rudeness, while others praised the helpful and pleasant staff.
Food and Drink Quality
Customers noted inconsistent food quality, with some finding the coffee and donuts bland or weak, while others enjoyed the coffee and praised the variety of donuts.
Cleanliness
Feedback on cleanliness was varied; some customers found the location clean and organized, while others reported unsanitary conditions and a need for better maintenance.
Location and Accessibility
The location is generally appreciated for its convenience, but several customers expressed disappointment over the lack of restroom facilities.
Overall Experience
Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others reported significant issues that deterred them from returning.
- MSMichael SavageNov 3, 20253.0I've been through a lot of Duncan's and this one just wasn't that great. Coffee's always good but the food was blanned
- SBSoren BNov 3, 20254.0Consistently pretty good service. Food quality could be better but hey it's Dunkin
- RRRicky RodriguezOct 22, 20255.0First time stopping in for a coffee at a Dunkin’ and glad to say that it was here in Downtown Boston. Staff was great - very helpful and pleasant. Place seemed to be well staffed. More importantly, I enjoyed my cup of coffee! — 10/16/25 11:30am.
- TGThomas GramJul 25, 20251.0Stod by counter for 5 before I was even acknowledged. Slow like you are in deep Alabama
- JMJessica MartinMar 20, 20211.0When i ask white cheddar.. i want white cheddar not american! N does ur employees talk??
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 235 Washington St, Boston?
Dunkin' at 235 Washington St is open Monday to Friday from 5:30 AM to 7:00 PM, and on weekends from 6:00 AM to 7:00 PM.
Does Dunkin' in Boston offer delivery and pickup services?
Yes, this location offers both delivery and curbside pickup services.
How can I order ahead from Dunkin' at this Boston location?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or online via their order website.
What special holiday drinks are available at Dunkin' during the season?
During the holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of meals does Dunkin' serve at this Boston location?
Dunkin' serves breakfast, lunch, and brunch with a menu including espresso, coffee, breakfast sandwiches, donuts, and tea.
Is there a drive-thru available at this Dunkin' location?
No, this Dunkin' location does not have a drive-thru.
What nearby coffee shops can I visit in Boston around the Dunkin' at 235 Washington St?
Starbucks is a nearby coffee shop where you can explore other coffee options before or after visiting Dunkin'.
Are there dining options near Dunkin' for a varied meal experience?
Nearby restaurants include Potbelly Sandwich Shop, Viga (Italian and pizza), Ueno Sushi, and Tatte Bakery and Cafe for diverse dining choices.
Where can I park when visiting Dunkin' at 235 Washington St?
You can use nearby parking facilities such as Pi Alley Parking Garage and SP+ Parking when visiting Dunkin'.
Can families with children comfortably visit this Dunkin' location?
Yes, this Dunkin' welcomes families and children and provides dine-in and takeout options with free Wi-Fi available.