Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Boston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
328 reviews
5 stars
151
4 stars
67
3 stars
53
2 stars
19
1 star
38
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some experiencing slow and rude interactions, while others praised friendly and helpful staff.
Food and Drink
Feedback on food quality was mixed; while some enjoyed the coffee and donuts, others found them bland or weak.
Cleanliness
The cleanliness of the location received mixed reviews, with some noting it was well-maintained while others found it lacking.
Facilities
Several customers expressed disappointment over the lack of restrooms and seating, impacting their overall experience.
- GGgilles gumbsJan 4, 20261.0Rude cashier !
- MSMichael SavageNov 3, 20253.0I've been through a lot of Duncan's and this one just wasn't that great. Coffee's always good but the food was blanned
- SBSoren BNov 3, 20254.0Consistently pretty good service. Food quality could be better but hey it's Dunkin
- RRRicky RodriguezOct 22, 20255.0First time stopping in for a coffee at a Dunkin’ and glad to say that it was here in Downtown Boston. Staff was great - very helpful and pleasant. Place seemed to be well staffed. More importantly, I enjoyed my cup of coffee! — 10/16/25 11:30am.
- TGThomas GramJul 25, 20251.0Stod by counter for 5 before I was even acknowledged. Slow like you are in deep Alabama
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 235 Washington St, Boston?
Dunkin' at 235 Washington St is open Monday to Friday from 5:30 AM to 7:00 PM, and on weekends from 6:00 AM to 7:00 PM.
Does Dunkin' in Boston offer delivery and pickup services?
Yes, this location offers both delivery and curbside pickup services.
How can I order ahead from Dunkin' at this Boston location?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or online via their order website.
What special holiday drinks are available at Dunkin' during the season?
During the holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of meals does Dunkin' serve at this Boston location?
Dunkin' serves breakfast, lunch, and brunch with a menu including espresso, coffee, breakfast sandwiches, donuts, and tea.
Is there a drive-thru available at this Dunkin' location?
No, this Dunkin' location does not have a drive-thru.
What nearby coffee shops can I visit in Boston around the Dunkin' at 235 Washington St?
Starbucks is a nearby coffee shop where you can explore other coffee options before or after visiting Dunkin'.
Are there dining options near Dunkin' for a varied meal experience?
Nearby restaurants include Potbelly Sandwich Shop, Viga (Italian and pizza), Ueno Sushi, and Tatte Bakery and Cafe for diverse dining choices.
Where can I park when visiting Dunkin' at 235 Washington St?
You can use nearby parking facilities such as Pi Alley Parking Garage and SP+ Parking when visiting Dunkin'.
Can families with children comfortably visit this Dunkin' location?
Yes, this Dunkin' welcomes families and children and provides dine-in and takeout options with free Wi-Fi available.