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Dunkin'

3.8
(329 reviews)

Business Details

235 Washington St, Boston, MA
02108, United States
(617) 248-1987
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Boston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
235 Washington St, Boston, MA
02108, United States

Hours

Reviews

3.8
329 reviews
5 stars
151
4 stars
67
3 stars
53
2 stars
20
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed feedback on service; some customers reported friendly and helpful staff, while others experienced rudeness and slow service.

Cleanliness

Inconsistent cleanliness reported; some customers found the location clean, while others noted tables needed washing and lack of restroom facilities.

Food and Drink Quality

Coffee quality received positive remarks, but food items were often described as bland or not up to expectations.

Location and Atmosphere

Good location with ample seating, but some customers felt the atmosphere was not welcoming for dining.
  • CS
    Charles Sanfilippo
    Feb 19, 2026
    2.0
    Used to stop in every morning, but that changed immediately upon watching a mouse meander carelessly from the front door to the mobile pickup rack where it proceeded to casually clean itself while half covered by a bump in the rug. So far as Dunkin goes, this is one of their locations; it was never much to write home about, it's about what you expect. But for a mouse to be so comfortable on the floor during a busy morning tells me almost certainly that it was not new and it likely did not live alone.
  • AA
    Ale A
    Jan 14, 2026
    5.0
    I had a Boston cream donut that tasted fresh, and my favourite drink Ice moka latte, the taste was the same in comparison with other branches; both were great! The place was clean and had several places to seat and enjoy your coffee. The guys there were also friendly and kind. Good location.
  • GG
    gilles gumbs
    Jan 4, 2026
    1.0
    Rude cashier !
  • MS
    Michael Savage
    Nov 3, 2025
    3.0
    I've been through a lot of Duncan's and this one just wasn't that great. Coffee's always good but the food was blanned
  • SB
    Soren B
    Nov 3, 2025
    4.0
    Consistently pretty good service. Food quality could be better but hey it's Dunkin

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 235 Washington St, Boston?

Dunkin' at 235 Washington St is open Monday to Friday from 5:30 AM to 7:00 PM, and on weekends from 6:00 AM to 7:00 PM.

Does Dunkin' in Boston offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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