Dunkin'

4.0
290 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Boston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1631 Tremont St, Boston, MA
02120, United States

Hours

Reviews

4.0
290 reviews
5 stars
157
4 stars
65
3 stars
21
2 stars
12
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.

Order Accuracy

There are frequent complaints about incorrect orders and items being unavailable, leading to customer frustration.

Cleanliness

Several reviews mention cleanliness issues, including unsanitary conditions and poor food display.

Atmosphere

The location is appreciated for its atmosphere, especially as a meeting spot for students, though some find it chaotic during peak hours.

Staffing Issues

Many customers note that the location is often understaffed, contributing to slow service and long wait times.
  • HV
    Howard Volmar
    Dec 20, 2025
    1.0
    🐀🐀🐀🐀🐀🐀🐀🐀🐀🤮
  • KK
    Kiki
    Dec 6, 2025
    1.0
    was physically handed the wrong order and came back to get it fixed and then was accused by employee of taking someone else’s order and then lectured that i should have checked the bag before i left when i already had been waiting 10-15 minutes. employee was very rude, accusatory, and had an attitude.
  • PM
    Plop McGoo
    Nov 3, 2025
    5.0
    This is our favorite Dunkin location, they always have everything fresh and the service is exceptional. Kevin helped us out last time and was super friendly and kind. Overall warm atmosphere, which the workers really make!
  • BK
    Ben King
    Oct 10, 2025
    5.0
    these 5 stars go primarily to one of the newer guys. i unfortunately don’t know his name, but he has a beard and the most contagious smile. his costumer service is fantastic, and he always gets my order correct. keep him around, he’s fantastic at his job and always knows what he’s doing
  • MH
    Michelle Hernandez
    Sep 9, 2025
    1.0
    I always have an issue with this place it’s only 5 pm they close at 8:30 how come she’s telling me they don’t serve food at that time bc they are closing they always take forever and are always understaffed”” this is very annoying like I just want a coffe and a wake up wrap 🥲

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 1631 Tremont St, Boston, MA?

Dunkin' at 1631 Tremont St, Boston, MA is open daily from 4:00 AM to 8:00 PM.

Does Dunkin' at this location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.