Location.com logo
Decked Out Lattes
Brand Certified

Dunkin'

3.9
(199 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

8 Park Plz, Boston, MA
02116, United States
(617) 367-2823
https://www.dunkindonuts.com
GoogleInstagramTwitter

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Boston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8 Park Plz, Boston, MA
02116, United States

Hours

Reviews

3.9
199 reviews
5 stars
98
4 stars
41
3 stars
28
2 stars
6
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing rude staff and long wait times, while others praised friendly and efficient service.

Cleanliness

Feedback indicated that the location was often clean, but some customers noted issues with cleanliness and unsanitary conditions.

Food Quality

Several reviews mentioned problems with food preparation and order accuracy, including missing items and poorly made food.

Customer Experience

The overall customer experience varied significantly, with some customers enjoying their visits while others expressed frustration with staff attitudes and service speed.
  • MI
    Mark (Ixx)
    Feb 19, 2026
    1.0
    I ordered roughly 40 minutes ago. I did a mobile order, a breakfast sandwich, some hash browns and munchkins. I am patiently waiting, 7 minutes, 15 minutes, 20 minutes go by. The numbers on the bags are much higher than my #366. Twenty-five minutes, the guy realizes there is a bag, that's been sitting there for 20 minutes. Guess who's bag that was. Mine. Guess who has cold nasty hashbrowns and a cold disgusting double sausage with cheese on an English, yeah, me. Avoid this place.
  • TL
    Timothy Langer
    Jan 25, 2026
    5.0
    The place to be While 8 inches of snow begins falling
  • JB
    Jonathan Brady
    Nov 25, 2025
    5.0
    Classic Dunkin experience. Super quick service, that's all that matters.
  • KK
    Kyle Kettrey
    Nov 2, 2025
    1.0
    Almost all of the seating and all tables were occupied by transients (or non-customers) and their personal belongings. Us paying customers had no where to sit and eat.
  • EC
    Etienne Contet
    Oct 12, 2025
    3.0
    Rien à dire quant à la qualité des produits reçus si ce n'est qu'ils ont été mal servis (jetés n'importe comment dans les sacs). Et le serveur principal n'était pas aimable.
Read more reviews on Google

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Bing
Facebook
Google
Apple
+100
Others