Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Boston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
198 reviews
5 stars
97
4 stars
41
3 stars
28
2 stars
6
1 star
26
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff are mixed, with reports of both friendly service and rude interactions, particularly during busy times.
Cleanliness
The location is noted for being clean, but some customers reported unsanitary conditions and a need for better maintenance.
Order Accuracy
There are frequent complaints about incorrect orders and attention to detail, with several customers receiving the wrong items or poorly prepared food.
Speed of Service
While some customers appreciated the quick service, others experienced long wait times and slow order fulfillment, especially during peak hours.
Product Quality
The quality of food and drinks varies, with some customers praising the coffee and donuts, while others expressed disappointment in specific items.
- JBJonathan BradyNov 25, 20255.0Classic Dunkin experience. Super quick service, that's all that matters.
- KKKyle KettreyNov 2, 20251.0Almost all of the seating and all tables were occupied by transients (or non-customers) and their personal belongings. Us paying customers had no where to sit and eat.
- ECEtienne ContetOct 12, 20253.0Rien à dire quant à la qualité des produits reçus si ce n'est qu'ils ont été mal servis (jetés n'importe comment dans les sacs). Et le serveur principal n'était pas aimable.
- JJJenSep 18, 20251.0Stopped in for a quick breakfast. Unfortunately, my Boston Kreme donut was missing the cream inside, which was pretty disappointing given that it’s the signature item. On top of that, we had to spread the cream cheese on our own bagels, and they weren’t toasted even though we asked for them that way. The staff was polite and service was quick, but the attention to detail with the food just wasn’t there this time.
- MGMatt GrimesSep 16, 20251.0They gave me the wrong sandwich. What I got was a lesser sandwich, with less things in it, and I was still charged for the sandwich I actually ordered. Really terrible experience.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 8 Park Plaza, Boston, MA?
Dunkin' in Boston at 8 Park Plaza is open Monday to Friday from 5:30 AM to 8:00 PM and on weekends from 6:00 AM to 8:00 PM.
What items are featured on Dunkin's holiday menu?
The holiday menu features the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Does Dunkin' offer delivery and pickup options?
Yes, Dunkin' offers both delivery and curbside pickup services.
What meals does Dunkin' serve at this Boston location?
This Dunkin' location serves breakfast, lunch, and brunch meals.
What specialties and menu items can I expect at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, with over 50 varieties of donuts and many premium beverages.
How can I order from Dunkin' using a mobile app?
You can order ahead efficiently using the Dunkin’ mobile app available on both Apple App Store and Google Play, or via their online ordering system.
Is there free Wi-Fi available at the Dunkin' location in Boston?
Yes, the Dunkin' at 8 Park Plaza provides free Wi-Fi to customers.
What nearby public transportation options can help me reach Dunkin' in Boston?
You can use the Massachusetts Bay Transportation Authority (MBTA) bus station nearby or the MBTA-Arlington train station to reach Dunkin' easily.
Are there any nearby dining options close to Dunkin' if I want to explore more food choices?
Yes, nearby dining options include Iron Wok (Chinese restaurant), California Pizza Kitchen (Italian/American), Crazy Dough's Pizza, Dave's Hot Chicken, The Halal Guys, and Blaze Pizza.
What nearby amenities can visitors to Dunkin' at Boston's City Place also access?
Visitors can find urgent care clinics like Partners Urgent Care Boston Common, key services like KeyMe Locksmiths, and entertainment venues such as Metro Nightclub and Tunnel dance clubs nearby.