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Dunkin'

3.8
(327 reviews)

Business Details

59 Causeway St, Boston, MA
02114, United States
(617) 367-4565
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Boston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
59 Causeway St, Boston, MA
02114, United States

Hours

Reviews

3.8
327 reviews
5 stars
157
4 stars
67
3 stars
42
2 stars
16
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional service, with issues related to staff communication and order accuracy.

Cleanliness

Several reviews highlighted unsanitary conditions and a lack of cleanliness in the store.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning burnt items and stale donuts.

Positive Experiences

Despite the negative feedback, some customers praised the coffee and service during late-night hours, indicating that experiences can vary.
  • MM
    Matt
    Feb 17, 2026
    1.0
    Went there at 3:30am before work for coffee and found several homeless people in front. Obviously, making it their camp before daylight.
  • AD
    Aylin Dönmez
    Feb 16, 2026
    1.0
    They sent me a completely wrong order and all they said was „sorry“
  • SA
    Sergio Armenta
    Feb 1, 2026
    1.0
    Really bad glaze donut I would never come back
  • DD
    Dimitri
    Jan 15, 2026
    2.0
    Can they PLEASE get a cashier who can understand English because everytime I order the one thing I always get they always mess it up or I have to waste time sounding it out and obnoxiously pointing at the item on the menu. I think the ability to understand what customers are asking for is kind of important if your job is taking orders. I was patient at first but after this happened multiple times I’m quite sick of it
  • PV
    Prasad Bhathey Vijayaprakash
    Nov 27, 2025
    2.0
    The person at the counter was coughing continuously and he was a bit belittle. Never visit this Dunkin again...

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location at 59 Causeway St, Boston, MA?

This Dunkin' location is open 24 hours every day, from 00:00 to 23:59.

Does Dunkin' at 59 Causeway St offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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