Dunkin'

3.9
323 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Boston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
59 Causeway St, Boston, MA
02114, United States

Hours

Reviews

3.9
323 reviews
5 stars
157
4 stars
67
3 stars
42
2 stars
15
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

Several customers reported issues with food quality, including burnt items and incorrect orders, leading to a negative dining experience.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the store, including dirty environments and concerns about food handling.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted positive experiences with certain menu items.
  • PV
    Prasad Bhathey Vijayaprakash
    Nov 27, 2025
    2.0
    The person at the counter was coughing continuously and he was a bit belittle. Never visit this Dunkin again...
  • CR
    Chetan Reddy
    Nov 18, 2025
    1.0
    Tastes very bad not sure if they even know what they are doing!
  • KP
    Kiana Pight
    Oct 23, 2025
    1.0
    This has to be the most awful service I've received in my life. The staff is rude, they do not listen nor pay attention to customers. I'll rather walk to another location than ever go to this one.
  • RS
    River Seaman
    Oct 18, 2025
    1.0
    Food was burnt, sandwich was mangled, barely any queso on my hash browns and bacon is literally black. Also the service was awful and the employees were quite rude. Never going back
  • JR
    Jose Francisco Medina Ruiz
    Sep 3, 2025
    1.0
    La peor atención de todas, un par dominicanas que te atienden pésimo, con una cara de que no les gusta su trabajo.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location at 59 Causeway St, Boston, MA?

This Dunkin' location is open 24 hours every day, from 00:00 to 23:59.

Does Dunkin' at 59 Causeway St offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.