Dunkin'

3.5
123 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Boston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
16 Kneeland St, Boston, MA
02111, United States

Hours

Reviews

3.5
123 reviews
5 stars
53
4 stars
19
3 stars
16
2 stars
10
1 star
25
  • NN
    Nina Brown (nina)
    Nov 14, 2025
    1.0
    Two instances where the other day I didn’t receive my complete order. Due to the lady conversing and didn’t have the item prepared. Then today, I ordered a hot coffee and was served a cold one bc the gentleman made a mistake.
  • PP
    Pyrrha
    Nov 4, 2025
    1.0
    The blond hair server wdafq is wrong with her I asked for a hot chocolate and she literally said WHAT? And I was so confused and said hot cocoa? Hot chocolate and she rolled her eyes at me and used signed language at me for the cup size.
  • GK
    G K
    Oct 30, 2025
    1.0
    I visited this Dunkin’ on Thursday around 2:00 PM, and whoever was working at that time clearly didn’t seem interested in their job. The service felt careless, and I was given four burnt everything stuffed bagels. Really disappointing experience
  • MD
    Mariam deryas
    Oct 21, 2025
    1.0
    This location is consistently disorganized, especially in the mornings. There should always be at least one person taking orders yet almost every day, the line is backed up and service is extremely slow. The customer service is poor, and it’s clear something isn’t being managed properly. Waiting nearly 30 minutes just for a coffee is completely unacceptable.
  • JK
    Jessica K
    Sep 15, 2025
    5.0
    Kind people

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 16 Kneeland St, Boston, MA?

Dunkin' at 16 Kneeland St is open daily from 6:00 AM to 7:00 PM.

What types of meals are served at this Dunkin' location?

This Dunkin' serves breakfast, brunch, and lunch portions.