Overall, customers praised the burgers and chicken for being delicious and well-portioned, with many calling them some of the best in Boston.
Service Issues
Several reviews highlighted inconsistent service, with some customers experiencing rude staff and long wait times, while others noted friendly and attentive service.
Pricing Concerns
Many customers felt the prices were high, especially considering that sides like fries were not included with burgers, leading to mixed feelings about value.
Atmosphere
The restaurant's atmosphere was generally described as pleasant and busy, though some found it too loud or crowded during peak times.
Delivery Experience
There were complaints regarding delivery orders, particularly issues with missing items and poor customer service when resolving these issues.
GC
G Casey
6 days ago
5.0
Great burger with good ale and very good service.
The burger came really quickly, the service staff was very helpful.
Despite the fact I am a man in a very different hue on my skin.
I am truly appreciative of their service attitude.
NS
Niall Stone
Nov 16, 2025
5.0
We got takeaway, so can't comment on the atmosphere. But it was delivered fast and the chicken burgers were great.
NN
N
Nov 11, 2025
2.0
They literally don't have tomatoes. You can't order your cheese burgers deluxe.
MN
Mateo Naranjo
Nov 8, 2025
5.0
Amazing service and food. Best Burger I have had in Boston so far. Talked to the manger and he was super friendly.
EH
Ethan H.
Nov 2, 2025
5.0
I did a ranking of nearly every fried chicken place in Boston a few years back and this won the sandwich race on taste and cost
Frequently Asked Questions About Crazy Good Kitchen
What are the general operating hours of Crazy Good Kitchen?
Crazy Good Kitchen operates daily from 11:00 AM to 10:00 PM.
Is Crazy Good Kitchen open on holidays?
Crazy Good Kitchen is closed on major holidays including November 28, December 24 and 25, and January 1 for multiple years.
Does Crazy Good Kitchen offer delivery and pickup services?
Yes, Crazy Good Kitchen offers both in-store pickup and delivery services.
What types of cuisine does Crazy Good Kitchen specialize in?
Crazy Good Kitchen is categorized as a burger joint, hamburger restaurant, American restaurant, chicken restaurant, fried chicken takeaway, chicken wings restaurant, and fast food restaurant.
Where is Crazy Good Kitchen located?
Crazy Good Kitchen is located at 268 Newbury St, Boston, MA 02116, USA.
Can I view the menu or order online from Crazy Good Kitchen?
Yes, you can view the menu and place orders online at https://crazygoodkitchen.com/menu.
What nearby places can I visit before or after dining at Crazy Good Kitchen?
You might enjoy nearby places such as Copley Fine Art Auctions for art, Firefly Jewelry & Gifts for shopping, or Gong Cha Newbury for bubble tea.
Are there any nearby dining options similar to Crazy Good Kitchen?
Nearby dining includes CGK On Newbury (bar and burger restaurant), Bangkok Bento Thai Kitchen and Sushi Bar (Asian cuisine), and Beantown Pho & Grill (Vietnamese restaurant).
What shopping options are near Crazy Good Kitchen?
Near Crazy Good Kitchen, you can find Sneaker Junkies (shoe and clothing store), Miss Mia Boutique (women's clothing), and The Fairy Shop (bookstore and fashion accessories).
How can the nearby transit or services around Crazy Good Kitchen help me?
Nearby services like Key Realty Group and Citylife Real Estate LLC can assist with property needs, while nearby salons like Achelous Salon and Apothecary and Pathos Salon Boston provide beauty treatments before or after your visit.