About
Mexican Restaurant
Chipotle City Place Theatre District is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
324 reviews
5 stars
136
4 stars
76
3 stars
42
2 stars
17
1 star
53
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and a messy dining area.
Customer Service
There were numerous complaints about rude and unhelpful staff, with some customers feeling uncomfortable due to the employees' attitudes.
Food Quality
While some customers praised the freshness and taste of the food, many reported issues with portion sizes being too small and food being improperly prepared.
Order Accuracy
Several customers experienced problems with their orders, including missing items and incorrect portions, particularly with online orders.
Overall Experience
The location received mixed reviews, with some praising the staff and service while others expressed frustration over cleanliness and service quality.
- GGGavy GuptaNov 6, 20251.0Came in close to closing time 9:30, close at 10pm - so maybe it’s my fault. I was behind one other person as she was ordering and a lady was spraying down the counters. The other lady was assisting in making the burrito. The lady with the spray bottle had already started moving some of the containers to spray but I couldn’t help but notice she was spraying directly on the counters which had some back spray that was going very close if not into some of the containers nearby with food. As I was waiting she moved to other counter space but this time without moving the food. That’s when it was obvious that some of the soapy spray from the bottle was getting straight INTO the food I was about to order- so I left without ordering.... I’d advise in the future to maintain quality of the food maybe stick to cleaning after people are done ordering? Or perhaps spray into the cloth and then wipe.
- SHStacy HurdOct 27, 20252.0As a family, we eat out at chipotle at least three times a week and we have high expectations which are usually met. However, during our recent recent visit to this location in Boston, there were several things we could not overlook. The dining area was completely destroyed. There was trash on every table. The floor was sticky. It was just not clean at all. Once we got our order. I went ahead and had to clean off the table in order for us to sit down and eat our food once I broke into my bag of chips, they were soggy and stuck together like they had not been cooked. My husband had the same problem with his bag of chips. Needless to say we would try a different location next time we are in Boston,
- DDDavidSep 27, 20252.0Very small portions for the price, it made me remember why I never go to Chipotle
- JCJunior CastilloSep 2, 20255.0Muy buena la comida y la atención excelente servicio y un ambienté muy agradable
- RSRoy SfadiaAug 28, 20255.0Food was fresh, and the line workers worked so beautifully in concert with one another, that when I asked a cashier for a tortilla, it seemed like nobody moved and yet a tortilla appeared in my bag. Food was fresh tasting!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle City Place Theatre District specialize in?
Chipotle City Place Theatre District specializes in Mexican fast-casual cuisine, offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Boston?
It is located at 8 Park Place, Suffolk, Boston, MA 02116, USA, in the City Place Theatre District.
What are the operating hours of Chipotle City Place Theatre District?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle City Place Theatre District offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle City Place Theatre District?
You can order online via their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Is Chipotle City Place Theatre District welcoming to LGBTQ customers?
Yes, this Chipotle location welcomes LGBTQ customers as part of their inclusive environment.
How can I contact Chipotle City Place Theatre District?
You can contact them by phone at +1 617-248-3821 or via email at MA.2622.TheatreDistrict@chipotle.com.
What nearby restaurants can I visit along with Chipotle in the City Place Theatre District?
Nearby restaurants include Jimmy John's sandwich shop and P.F. Chang's China Bistro for Chinese cuisine, as well as Starbucks for coffee.
Are there any nearby attractions to Chipotle that visitors might enjoy before or after dining?
Yes, visitors can enjoy the Old Town Trolley Tours Boston for sightseeing and The Old Town Trolley Chocolate Tour for a fun amusement experience, both close to Chipotle.
Which government and public service offices are near Chipotle in the City Place Theatre District?
Nearby are offices such as the Boston Region Metropolitan Planning Organization, Massachusetts Film Office, MassDOT, Massachusetts Highway Department, and State Transportation Building.