Brand Certified
Chipotle Mexican Grill
3.7(332 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
8 Park Plz, Boston, MA
02116, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(617) 248-3821
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/ma/boston/8-park-plz?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2622
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle City Place Theatre District is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.7
332 reviews
5 stars
137
4 stars
77
3 stars
42
2 stars
18
1 star
58
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, with dirty tables and messy dining areas being a common complaint.
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor service and negative attitudes from employees.
Food Quality
There were mixed reviews on food quality, with some praising freshness while others complained about small portions and poorly prepared items.
Order Issues
Numerous customers experienced problems with their orders, including missing items, incorrect orders, and issues with online ordering.
- MPMaggie P.3 days ago1.0Careless handling. I’ve walked not even 5 minutes to get to the train station nearby and then all of a sudden my chipotle order got soggy and then fell through out of the bottom of my bag and made a mess all over me. Rode the train all the way home drenched in chipotle sauces. Im sure I’ve made some critters of Boston very happy that night. And Chipotle if you’re reading this, please make your bags more durable!!! I am tired of them leaking through it is not the first that happened 😒
- MMMelody L (Melli)4 days ago2.0Stingy portions
- CBClovis Barthelemy5 days ago5.0Amazing!
- CJColton JohnsonFeb 7, 20261.0Online order was missing upon pickup, was told by staff it must have been ‘stolen’. Bowl was remade with several missing ingredients (lettuce, pinto beans, mild tomato salsa) and was still somehow cold. Small portions. Don’t waste your time/money at this location.
- TXTim XuJan 16, 20261.0Cold food, filthy, staff does not want to be there.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle City Place Theatre District specialize in?
Chipotle City Place Theatre District specializes in Mexican fast-casual cuisine, offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Boston?
It is located at 8 Park Place, Suffolk, Boston, MA 02116, USA, in the City Place Theatre District.
What are the operating hours of Chipotle City Place Theatre District?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle City Place Theatre District offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle City Place Theatre District?
You can order online via their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Is Chipotle City Place Theatre District welcoming to LGBTQ customers?
Yes, this Chipotle location welcomes LGBTQ customers as part of their inclusive environment.
How can I contact Chipotle City Place Theatre District?
You can contact them by phone at +1 617-248-3821 or via email at MA.2622.TheatreDistrict@chipotle.com.
What nearby restaurants can I visit along with Chipotle in the City Place Theatre District?
Nearby restaurants include Jimmy John's sandwich shop and P.F. Chang's China Bistro for Chinese cuisine, as well as Starbucks for coffee.
Are there any nearby attractions to Chipotle that visitors might enjoy before or after dining?
Yes, visitors can enjoy the Old Town Trolley Tours Boston for sightseeing and The Old Town Trolley Chocolate Tour for a fun amusement experience, both close to Chipotle.
Which government and public service offices are near Chipotle in the City Place Theatre District?
Nearby are offices such as the Boston Region Metropolitan Planning Organization, Massachusetts Film Office, MassDOT, Massachusetts Highway Department, and State Transportation Building.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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