Brand Certified
Chipotle Mexican Grill
3.9(1041 reviews)
Certified by Chipotle Mexican Grill • Mar 08, 2026
Business Details
553 Boylston St, Boston, MA
02116, United States
Certified by Chipotle Mexican Grill • Mar 08, 2026
(617) 236-1749
Certified by Chipotle Mexican Grill • Mar 08, 2026
https://locations.chipotle.com/ma/boston/553-boylston-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2341
Certified by Chipotle Mexican Grill • Mar 08, 2026
About
Certified by Chipotle Mexican Grill • Mar 08, 2026
Mexican Restaurant
Chipotle 553 Boylston Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 08, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 08, 2026
Reviews
3.9
1,041 reviews
5 stars
490
4 stars
271
3 stars
116
2 stars
35
1 star
129
- JDJoshua DartezMar 5, 20261.0The workers blew up the grill Yesterday an closed the store all day. Today the store is open with no chicken or steak just the make believe meat that they boil in the back this location is just not it anymore! An the other reviews are showing that its been like this for a while!
- HHHunterMar 4, 20261.0I have never once had a good experience at this location (let alone any in Boston). Somehow every time I visit, none of the proteins are ready. The employees don’t seem in any urgency to fix this issue either. They are too busy having conversations or doing who knows what. The upstairs seating area is often a mess too. Don’t bother going to a nearby location, you will experience the same situation.
- PMPablo MoncadaFeb 22, 20261.0I understand this is a fast-paced environment, but there is a complete lack of care at this location. The staff was incredibly inattentive and treated the food—and the customers—with zero respect. The workstation was covered in spills, and they were slapping ingredients into bowls so sloppily that it was genuinely unappetizing. It felt like they were serving animals rather than people. I ended up leaving the line without ordering. Absolutely gross.
- YKYash KuteFeb 11, 20261.0I remember I used to have chipotle frequently being one of my fav Mexican bowls, but now I feel like I am just paying to taste the bowl. I mean seriously? Today I went to buy bowl at Chipotle, Boylston street, my bowl was literally half filled! Disappointed:(
- GRGreggy P ReviewsJan 23, 20261.0I have had so many bad experiences here It is starting to make me never want to return. I watched my burrito slide open on the dirty counter and then the large woman at the counter refused to accept my rewards. She made me scan them three times while everyone behind me got angry with me. Then said It's not working... How is that my problem when I am a loyal customer. Not only that but they continue to not listen to the customers even though they clearly understand what you're saying. It's like they just don't care enough to even bother. If you want a little bit of hot sauce they're going to dump the entire spoon on it. Due to sanitary concerns and just overall horrible customer service, I just will never order here again.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at 553 Boylston Street serve?
Chipotle Mexican Grill serves customizable Mexican fast-casual food like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 553 Boylston Street?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery options.
Where is Chipotle Mexican Grill located in Boston?
It is located at 553 Boylston Street in the Suffolk neighborhood, near Copley Square, Boston, MA 02116.
How can I place an online order for pickup or delivery at Chipotle 553 Boylston Street?
You can order online via Chipotle's official ordering site or their mobile app, available through links like https://order.chipotle.com/ and the Chipotle app.
Is Chipotle Mexican Grill at 553 Boylston Street LGBTQ friendly?
Yes, this location welcomes LGBTQ customers and creates an inclusive environment.
What kind of payment options are accepted at Chipotle Mexican Grill on Boylston Street?
They accept credit cards and offer gift cards for payment.
What nearby places can I visit before or after eating at Chipotle on Boylston Street?
You can visit Copley Square nearby, as well as explore other nearby places like Bikram Yoga Works Boston for yoga, or The History Project: Documenting LGBTQ Boston museum.
Is there a gym near Chipotle Mexican Grill at 553 Boylston Street?
Yes, there are several gyms nearby including Resistance Flexibility, Back Bay Studio Fitness, Studio 617, and Armor Body and Mind Fitness.
Are there other dining options close to Chipotle at 553 Boylston Street?
Yes, nearby restaurants include Minigrow, Dig Inn, Chick-fil-A, and Wendy's, offering a variety of cuisines and quick dining choices.
Brand Certified Facts from Chipotle Mexican Grill
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