Business Details
About
Mexican Restaurant
Chipotle Boston Financial District is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
739 reviews
5 stars
349
4 stars
183
3 stars
83
2 stars
32
1 star
92
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including bland flavors, cold food, and instances of food poisoning.
Service Issues
Many reviews highlighted poor customer service, including rude staff, unprofessional behavior, and long wait times during busy hours.
Portion Sizes
Several customers noted that portion sizes have been inconsistent, with some receiving smaller portions than expected.
Cleanliness
Multiple reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food, particularly highlighting specific employees for their excellent service.
- DCDamian Cote2 days ago3.0Dependably okay food super fast service.
- RBRiley BaylisNov 6, 20251.0Worst customer service i’ve ever had, first time coming here and the two girls serving me spoke far too quickly when i was ordering, then laughed about it with another member of staff, speaking in spanish thinking that I wouldn’t understand despite me being fluent in spanish, shame the food was good cause the staff here are extremely rude, completely put me off coming here again.
- TTTheCrowYouKnowOct 25, 20255.0Delicious as always, and conveniently located just a short walk away from the post office parking garage in downtown Boston.
- JWJack WOct 10, 20255.0Very good food, portion, and service. I was in a rush and wasn't too friendly and say thanks and the staff was good
- JHjoy hSep 20, 20255.0직원들이 정말 친절했어요.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill Boston Financial District located?
It is located at 101 Summer St, Suffolk, Boston, MA 02110, across from Starbucks and facing South Station.
What are the operating hours of Chipotle Mexican Grill in the Boston Financial District?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Chipotle Boston Financial District offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle online for pickup or delivery?
Yes, you can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
What type of food does Chipotle Mexican Grill in Boston Financial District serve?
They serve customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How does Chipotle ensure the quality and sourcing of their ingredients?
Chipotle follows "Food with Integrity" principles, sourcing ingredients from farms that practice humane and sustainable methods using only 53 real ingredients without artificial colors, flavors, or preservatives.
What nearby places can I visit before or after dining at Chipotle Boston Financial District?
You can visit nearby places like Taste Wine Bar & Cafe for drinks, or swing by Starbucks (across the street) for coffee. South Station is also nearby for convenient transit access.
Are there convenient businesses nearby Chipotle for errands or shopping?
Yes, nearby are Sarni Dry Cleaners for laundry needs, GNC for vitamins and supplements, and Dunkin Donuts for coffee and snacks.
Can employees or visitors combine a visit to Chipotle with stops at local services or office buildings?
Yes, the area includes places like New England College of Business for education, Icon Architecture Inc. for professional services, and various legal and business offices nearby.
Does Chipotle Boston Financial District support any customer rewards or loyalty programs?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.