Business Details
About
Mexican Restaurant
Chipotle Boston Seaport is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
504 reviews
5 stars
201
4 stars
96
3 stars
58
2 stars
31
1 star
118
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Food Quality
Customers reported inconsistent food quality, with issues such as cold food, small portions, and missing ingredients.
Cleanliness
The restaurant was frequently described as dirty, with unsanitary conditions noted by multiple customers.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Management Issues
Several reviews pointed to poor management and training, contributing to the overall negative experience at this location.
- SHStay Fit Housing6 days ago3.0Much improvement needed with slicing/chopping protein and overall quality of the meat.
- SPSteve PlantzNov 2, 20253.0The store opens at 10:45 but didn't unlock their doors until 11:05. I had to get up several times to let customers in the doors. The employees were sitting and eating on break as the store opened and seemed irritated that we were there at 10:50. After we got our food we day down at dirty tables and had to clean the tables too.
- PCPaige chenOct 19, 20251.0For real??? So disgusting
- ESEli StevensOct 8, 20253.0It’s chipotle, exactly what it’s supposed to be! No better or worse than your average chipotle.
- CUChris UgarteOct 5, 20251.0Poor customer service. Priority is given to mobile/Uber eats over those waiting in-person. Weak scoops. Cashier bottleneck
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Boston Seaport specialize in?
Chipotle Mexican Grill in Boston Seaport specializes in Mexican cuisine, offering customizable burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at 51 Boston Wharf Rd?
Chipotle Mexican Grill at 51 Boston Wharf Rd is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Boston Seaport offer pickup and delivery services?
Yes, Chipotle Boston Seaport offers both in-store pickup and delivery services for your convenience.
How can I order online from Chipotle Mexican Grill in Boston Seaport?
You can order online through Chipotle's official website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What is the address and contact information for Chipotle Mexican Grill in Boston Seaport?
The restaurant is located at 51 Boston Wharf Rd, Suffolk, Boston, MA 02210. You can contact them by phone at +1 617-482-1781 or email at MA.2491.BostonSpt@chipotle.com.
Does Chipotle Boston Seaport accommodate special dietary preferences or needs?
Chipotle uses only 53 real ingredients and allows you to customize your order, making it suitable for various dietary preferences. They emphasize wholesome ingredients without artificial colors, flavors, or preservatives.
Are there any nearby restaurants if I want to explore other cuisines around Chipotle Boston Seaport?
Yes, nearby restaurants include Yoki Express for sushi and Japanese cuisine, Madras Dosa Company for Indian food, and Tikkaway Grill for vegan options.
What nearby attractions can I visit before or after dining at Chipotle Boston Seaport?
You can explore the Boston Seaport shopping center or enjoy fitness classes at SoulCycle Seaport, both located near Chipotle Boston Seaport.
Are there convenient transportation or services near Chipotle Boston Seaport to assist visitors?
Yes, nearby services include I.S.A Worldwide Services for taxi and travel needs, helping visitors easily reach Chipotle and surrounding areas.
Does Chipotle Boston Seaport support any community or sustainability initiatives?
Chipotle follows its "Food with Integrity" principles, sourcing ingredients from farms with humane and sustainable practices to cultivate a better world.