Business Details
About
Mexican Restaurant
Chipotle Boston Seaport is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
509 reviews
5 stars
204
4 stars
96
3 stars
59
2 stars
31
1 star
119
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and disorganized.
Food Quality
Customers reported inconsistent food quality, with issues such as cold meals, incorrect orders, and unsanitary conditions.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and food debris on the floor.
Staff Attitude
Many reviews noted that staff members displayed a lack of professionalism and hospitality, often making customers feel unwelcome.
Order Accuracy
Multiple customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
- KKKarmaReviews2007Jan 2, 20263.0Strain the water out of your food before packing it! Leaking to go bags!
- MCMickey ChappleDec 17, 20251.0Terrible service. There is zero sense of hospitality and they are always out of basic ingredients
- CLChristopher LemieuxDec 16, 20255.0Even though I ordered chicken quesadia at counter they made me the online size after requesting that the online was bigger size.
- WTWes TurnerDec 9, 20252.0We thought we’d drop in and try this little place for something to take back to our hotel. We were in there for five minutes - the first three members of staff didn’t speak a word of English, they had to keep going to one overstretched member of staff who did so she could ask us the odd question. The result? We came out with two kids meals. 🤣 It’s a good job we weren’t too hungry! The food was alright, if slightly cold (our hotel isn’t far at all).
- SHStay Fit HousingNov 18, 20253.0Much improvement needed with slicing/chopping protein and overall quality of the meat.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Boston Seaport specialize in?
Chipotle Mexican Grill in Boston Seaport specializes in Mexican cuisine, offering customizable burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at 51 Boston Wharf Rd?
Chipotle Mexican Grill at 51 Boston Wharf Rd is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Boston Seaport offer pickup and delivery services?
Yes, Chipotle Boston Seaport offers both in-store pickup and delivery services for your convenience.
How can I order online from Chipotle Mexican Grill in Boston Seaport?
You can order online through Chipotle's official website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What is the address and contact information for Chipotle Mexican Grill in Boston Seaport?
The restaurant is located at 51 Boston Wharf Rd, Suffolk, Boston, MA 02210. You can contact them by phone at +1 617-482-1781 or email at MA.2491.BostonSpt@chipotle.com.
Does Chipotle Boston Seaport accommodate special dietary preferences or needs?
Chipotle uses only 53 real ingredients and allows you to customize your order, making it suitable for various dietary preferences. They emphasize wholesome ingredients without artificial colors, flavors, or preservatives.
Are there any nearby restaurants if I want to explore other cuisines around Chipotle Boston Seaport?
Yes, nearby restaurants include Yoki Express for sushi and Japanese cuisine, Madras Dosa Company for Indian food, and Tikkaway Grill for vegan options.
What nearby attractions can I visit before or after dining at Chipotle Boston Seaport?
You can explore the Boston Seaport shopping center or enjoy fitness classes at SoulCycle Seaport, both located near Chipotle Boston Seaport.
Are there convenient transportation or services near Chipotle Boston Seaport to assist visitors?
Yes, nearby services include I.S.A Worldwide Services for taxi and travel needs, helping visitors easily reach Chipotle and surrounding areas.
Does Chipotle Boston Seaport support any community or sustainability initiatives?
Chipotle follows its "Food with Integrity" principles, sourcing ingredients from farms with humane and sustainable practices to cultivate a better world.