Chart House

4.3
2800 reviews

About

Seafood RestaurantSteak HouseFine Dining RestaurantAmerican RestaurantRestaurantBanquet Hall
The pride of Long Wharf, Chart House Boston is renowned for its location and its menu. As Long Wharf's oldest surviving structure, formerly the John Hancock Counting House, the seafood restaurant is a fusion of history and modern style. The newly renovated interior is full of bold colors, a hopping happy hour and the kind of creative seafood dishes that draw a crowd. With an area so full of legendary locales, there's plenty to see and do just a short distance away. Stop by Chart House Boston after a day of boating and shopping around Long Wharf, or enjoy a delicious lunch before an outing to Downtown Boston, Christopher Columbus Waterfront Park and more. See the tall ships that visit our waters or watch the enormous 4th of July celebration on the harbor each year. To get a taste of a true seafood legend and the best Prime Rib Boston has to offer, visit Chart House on Long Wharf!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Chart House
60 Long Wharf, Boston, MA
02110, United States

Hours

Reviews

4.3
2,800 reviews
5 stars
1,757
4 stars
509
3 stars
224
2 stars
117
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the attentive and friendly service from specific staff members, there were numerous complaints about poor service, including long wait times and unprofessional behavior from some employees.

Food Quality

The food received mixed reviews; while many dishes were described as delicious and well-prepared, there were several reports of food safety issues, including instances of food poisoning and unsanitary conditions.

Atmosphere

The restaurant's historic setting and ambiance were frequently highlighted as positive aspects, although some customers noted issues with noise levels and the appropriateness of music choices.

Reservation Issues

Several customers expressed frustration over reservation mishaps, including last-minute cancellations and long waits despite having reservations.

Cleanliness Concerns

Multiple reviews mentioned cleanliness issues, including sightings of cockroaches and general unsanitary conditions, which significantly impacted customer experiences.
  • DR
    Da Rosa
    Nov 14, 2025
    5.0
    First the service, walked in unexpectedly due to the cold and what started as just a drink lead to a great welcome and conversation with Danny, Steve, and Dianna. All were very pleasant and broke down the entire history of the restaurant. After some drinks I decided to try there oysters, and other small plates due to eating dinner prior. Overall great food but the company was appreciated more than anything. Next time I’m in town I’ll be back.
  • JA
    Julie Amyouny
    Nov 9, 2025
    5.0
    As always an amazing experience at Boston’s Chart House. Shout out to bartender Jen who always extends a warm welcome by recognizing us as locals who frequent the bar. Food and drinks are always served fresh with care. Love the spinach salad and wine list is a favorite of ours. Looking forward to wine flights in “red” this winter season.
  • RL
    Richard Lyman
    Nov 7, 2025
    5.0
    Was on vacation last week, from NY. We went here 3 times in one week, at the insistence of my better half. 2 of the 3 experiences I had were amazing, and the 3rd one wasn't bad either. Prime rib is delicious, as is the chowder. Fish and chips and calamari I can also voucher for. The service was on par with fine dining, with one of our servers giving us an in-depth history lesson about the building and surrounding area. We love this place, and we plan to become regulars, my wife says. No argument here.
  • SS
    Sharanya Sarkar
    Nov 3, 2025
    4.0
    This restaurant is located very close to the Aquarium, which made it super convenient since we had an event nearby. We made a reservation just to be safe. Once we walked in, we were served fresh bread - really good, soft, and warm. I wasn’t a fan of the crackers, but that’s just because I generally don’t like toasted sesame seeds. For drinks, I got a mocktail with cucumber and honey, which was refreshing and light. My partner ordered a bourbon with chocolate, and it was amazing - the garnish was a big chocolate sphere with a cherry on top. For food, I ordered a medium-rare tuna steak that came with orzo, and my partner got the mahi bake. Both dishes were good (solid 4/5, but I wouldn't put it as 5/5 simply because I've had these dishes better elsewhere). We skipped dessert since we were pretty full by then. Overall, it was a good experience and surprisingly affordable (around $100 for two drinks and two entrées).
  • GG
    Gillian Gangluff
    Oct 31, 2025
    1.0
    Absolutely Disgusting and Unacceptable I cannot believe what just happened at what’s supposed to be a high-end steakhouse. I was halfway through my steak and lobster tail ( an expensive meal) when a cockroach crawled right out from under my plate. Yes, you read that correctly: a cockroach. The waiter actually killed it right on the table, next to my food. When I told the manager, their response was unbelievably casual. They said, “We sprayed for them today, so that usually happens when we attack their homes.” Seriously?! That’s their explanation for a roach showing up on a dinner plate at a supposedly fine dining restaurant? As if that weren’t insulting enough, they only took off the sides and appetizer from the bill. Not the main dish that the bug literally came out from. The lack of professionalism, cleanliness, and basic customer care is astounding. If you value hygiene, class, or even basic decency, stay far away from this place. I wouldn’t go back if they paid me. Absolutely revolting.

Frequently Asked Questions About Chart House

Does Chart House in Boston accept reservations?

Yes, Chart House accepts reservations to ensure your dining experience is convenient and timely.

What pickup and delivery options does Chart House offer?

Chart House offers in-store pickup, curbside pickup, and delivery services for your convenience.