Seafood RestaurantSteak HouseFine Dining RestaurantAmerican RestaurantRestaurantBanquet Hall
The pride of Long Wharf, Chart House Boston is renowned for its location and its menu. As Long Wharf's oldest surviving structure, formerly the John Hancock Counting House, the seafood restaurant is a fusion of history and modern style. The newly renovated interior is full of bold colors, a hopping happy hour and the kind of creative seafood dishes that draw a crowd.
With an area so full of legendary locales, there's plenty to see and do just a short distance away. Stop by Chart House Boston after a day of boating and shopping around Long Wharf, or enjoy a delicious lunch before an outing to Downtown Boston, Christopher Columbus Waterfront Park and more. See the tall ships that visit our waters or watch the enormous 4th of July celebration on the harbor each year.
To get a taste of a true seafood legend and the best Prime Rib Boston has to offer, visit Chart House on Long Wharf!
While many customers praised the attentive and friendly service from specific staff members, there were numerous complaints about poor service, including long wait times and unprofessional behavior from some employees.
Food Quality
The food received mixed reviews; while many dishes were described as delicious and well-prepared, there were several reports of food safety issues, including instances of food poisoning and unsanitary conditions.
Atmosphere
The restaurant's historic setting and ambiance were frequently highlighted as positive aspects, although some customers noted issues with noise levels and the appropriateness of music choices.
Reservation Issues
Several customers expressed frustration over reservation mishaps, including last-minute cancellations and long waits despite having reservations.
Cleanliness Concerns
Multiple reviews mentioned cleanliness issues, including sightings of cockroaches and general unsanitary conditions, which significantly impacted customer experiences.
DR
Da Rosa
Nov 14, 2025
5.0
First the service, walked in unexpectedly due to the cold and what started as just a drink lead to a great welcome and conversation with Danny, Steve, and Dianna. All were very pleasant and broke down the entire history of the restaurant. After some drinks I decided to try there oysters, and other small plates due to eating dinner prior. Overall great food but the company was appreciated more than anything. Next time I’m in town I’ll be back.
JA
Julie Amyouny
Nov 9, 2025
5.0
As always an amazing experience at Boston’s Chart House. Shout out to bartender Jen who always extends a warm welcome by recognizing us as locals who frequent the bar. Food and drinks are always served fresh with care. Love the spinach salad and wine list is a favorite of ours. Looking forward to wine flights in “red” this winter season.
RL
Richard Lyman
Nov 7, 2025
5.0
Was on vacation last week, from NY. We went here 3 times in one week, at the insistence of my better half. 2 of the 3 experiences I had were amazing, and the 3rd one wasn't bad either.
Prime rib is delicious, as is the chowder. Fish and chips and calamari I can also voucher for. The service was on par with fine dining, with one of our servers giving us an in-depth history lesson about the building and surrounding area.
We love this place, and we plan to become regulars, my wife says. No argument here.
SS
Sharanya Sarkar
Nov 3, 2025
4.0
This restaurant is located very close to the Aquarium, which made it super convenient since we had an event nearby. We made a reservation just to be safe. Once we walked in, we were served fresh bread - really good, soft, and warm. I wasn’t a fan of the crackers, but that’s just because I generally don’t like toasted sesame seeds.
For drinks, I got a mocktail with cucumber and honey, which was refreshing and light. My partner ordered a bourbon with chocolate, and it was amazing - the garnish was a big chocolate sphere with a cherry on top.
For food, I ordered a medium-rare tuna steak that came with orzo, and my partner got the mahi bake. Both dishes were good (solid 4/5, but I wouldn't put it as 5/5 simply because I've had these dishes better elsewhere). We skipped dessert since we were pretty full by then.
Overall, it was a good experience and surprisingly affordable (around $100 for two drinks and two entrées).
GG
Gillian Gangluff
Oct 31, 2025
1.0
Absolutely Disgusting and Unacceptable
I cannot believe what just happened at what’s supposed to be a high-end steakhouse. I was halfway through my steak and lobster tail ( an expensive meal) when a cockroach crawled right out from under my plate. Yes, you read that correctly: a cockroach. The waiter actually killed it right on the table, next to my food.
When I told the manager, their response was unbelievably casual. They said, “We sprayed for them today, so that usually happens when we attack their homes.” Seriously?! That’s their explanation for a roach showing up on a dinner plate at a supposedly fine dining restaurant?
As if that weren’t insulting enough, they only took off the sides and appetizer from the bill. Not the main dish that the bug literally came out from. The lack of professionalism, cleanliness, and basic customer care is astounding.
If you value hygiene, class, or even basic decency, stay far away from this place. I wouldn’t go back if they paid me. Absolutely revolting.
Yes, Chart House accepts reservations to ensure your dining experience is convenient and timely.
What pickup and delivery options does Chart House offer?
Chart House offers in-store pickup, curbside pickup, and delivery services for your convenience.
What are the hours of operation for Chart House?
Chart House is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, and Friday and Saturday until 10:00 PM.
Does Chart House have a Happy Hour and when is it?
Yes, Chart House offers Happy Hour Monday through Friday from 4:30 PM to 6:30 PM.
What types of cuisine and specialties does Chart House offer?
Chart House specializes in fresh fish, slow-roasted prime rib, and hot chocolate lava cake, focusing on seafood and steak dishes.
Are there any nearby attractions or places of interest around Chart House?
Yes, nearby attractions include the Boston Harbor Islands National and State Park, New England Aquarium, and USS Constitution Cruise, perfect for sightseeing before or after dining.
How can I get to Chart House using local transportation?
You can use nearby ferry services like Boston Harbor Islands Ferry Center or Salem Ferry for convenient access to Chart House at Long Wharf.
Are there nearby marinas or boat rental services near Chart House for boating enthusiasts?
Yes, Boston Waterboat Marina and Major's Car Rental Services, which also offers motorcycle rentals, are close by for boating and rental needs.
Does Chart House offer online ordering or mobile apps for a more convenient experience?
Yes, you can order online via their website or use their mobile apps available on both Android and iOS.
What payment methods are accepted at Chart House?
Chart House accepts major credit cards including American Express, MasterCard, Visa, Discover, Diners Club, as well as cash and travelers checks.