CAVA

4.5
1000 reviews

About

Mediterranean RestaurantCAVA
CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens + grains bowls, salads, and pitas.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

CAVA
1346 Boylston Street, Boston, MA
02215, United States

Hours

Reviews

4.5
970 reviews
5 stars
734
4 stars
118
3 stars
37
2 stars
27
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for orders, rude staff interactions, and unhelpful management.

Food Quality

Several reviews highlighted issues with food quality, including undercooked ingredients and foreign objects found in meals.

Positive Staff Experiences

Despite negative feedback, many customers praised specific staff members for their friendliness and helpfulness.

Cleanliness Concerns

Multiple reviews mentioned unsanitary conditions, including dirty tables and sightings of pests.

Inconsistent Experience

Customers noted a disparity in service and food quality, with some having great experiences while others faced significant issues.
  • PN
    Peter Nguyen
    1 day ago
    1.0
    Do not order online from this location...every time I have ordered online, my order is missing about 30% of the things I put in the order and the amount of food is about half what it would be if you go through the line. It's as if they know you aren't there watching you make the bowl, so they reduce the amount of food they give to online orders. Also, this location inexplicably closes early. The hours are listed as being open until 11pm, but I have gone at 10:40pm and they have already closed everything down. The customer service here is very bad, it seems like the people that work there are always angry and don't really care about providing good service.
  • CK
    Claire Kelley
    Dec 22, 2025
    1.0
    Waited 30 minutes after ordering ahead. Tried to ask for help multiple times and was completely ignored. Saw our order was ready and many others were too and they were refusing to give us our bags. Will never be back to this location
  • DS
    Daniel Sebagala
    Dec 6, 2025
    5.0
    Sherry and Matthew did me so right this food was a 10/10 would fosho come back
  • SA
    S A
    Dec 5, 2025
    1.0
    I was served raw chicken. This location is horrible. The lentils were uncooked and extremely hard. This all happened during non-busy hours.
  • NH
    noah hall
    Nov 21, 2025
    1.0
    I usually really like cava but avoid this location. I couldn't eat most of my bowl because the lentils were hard as rocks, the soda machine sprayed wildly soaking my jacket and the staff is rude.

Frequently Asked Questions About CAVA

What type of cuisine does CAVA serve?

CAVA is a fast-casual Mediterranean restaurant offering customizable greens + grains bowls, salads, and pitas.

Where is CAVA located?

CAVA is located at 1346 Boylston Street, Boston, MA 02215, USA.