Numerous customers reported long wait times for orders, rude staff interactions, and unhelpful management.
Food Quality
Several reviews highlighted issues with food quality, including undercooked ingredients and foreign objects found in meals.
Positive Staff Experiences
Despite negative feedback, many customers praised specific staff members for their friendliness and helpfulness.
Cleanliness Concerns
Multiple reviews mentioned unsanitary conditions, including dirty tables and sightings of pests.
Inconsistent Experience
Customers noted a disparity in service and food quality, with some having great experiences while others faced significant issues.
PN
Peter Nguyen
1 day ago
1.0
Do not order online from this location...every time I have ordered online, my order is missing about 30% of the things I put in the order and the amount of food is about half what it would be if you go through the line. It's as if they know you aren't there watching you make the bowl, so they reduce the amount of food they give to online orders. Also, this location inexplicably closes early. The hours are listed as being open until 11pm, but I have gone at 10:40pm and they have already closed everything down. The customer service here is very bad, it seems like the people that work there are always angry and don't really care about providing good service.
CK
Claire Kelley
Dec 22, 2025
1.0
Waited 30 minutes after ordering ahead. Tried to ask for help multiple times and was completely ignored. Saw our order was ready and many others were too and they were refusing to give us our bags. Will never be back to this location
DS
Daniel Sebagala
Dec 6, 2025
5.0
Sherry and Matthew did me so right this food was a 10/10 would fosho come back
SA
S A
Dec 5, 2025
1.0
I was served raw chicken. This location is horrible. The lentils were uncooked and extremely hard. This all happened during non-busy hours.
NH
noah hall
Nov 21, 2025
1.0
I usually really like cava but avoid this location. I couldn't eat most of my bowl because the lentils were hard as rocks, the soda machine sprayed wildly soaking my jacket and the staff is rude.
CAVA is a fast-casual Mediterranean restaurant offering customizable greens + grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 1346 Boylston Street, Boston, MA 02215, USA.
What are CAVA's usual business hours?
CAVA is open daily from 10:30 AM to 11:00 PM.
Does CAVA offer delivery and online ordering?
Yes, you can order online for delivery through https://cava.com/ and https://order.cava.com/stores.
Which payment methods are accepted at CAVA?
CAVA accepts American Express, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is the CAVA location wheelchair accessible?
Yes, CAVA has a wheelchair accessible entrance, seating, and restroom, though there is no wheelchair accessible parking.
Does CAVA welcome families and children?
Yes, CAVA welcomes families and children and also offers a children's menu.
What are some nearby restaurants to CAVA where I can explore different dining options?
Nearby restaurants include Bennett's Sandwich Shop (American), Oath Pizza (pizza), Eventide Fenway (seafood), Basho Japanese Brasserie (Japanese), and Burger King (fast food).
Where can I find nearby health services or pharmacies near CAVA?
Near CAVA, you can find Fenway Community Health Center for pharmacy and medical services, Fenway Health for family practice, and the Center for Population Research in LGBT Health for community services.
What nearby amenities can I visit close to CAVA for shopping or relaxation?
Nearby amenities include Sephora for beauty supplies, Lovesac for furniture, and Starbucks for coffee and drinks. You can also visit Target Boston Fenway for department and home goods shopping.