Numerous customers reported poor service, including rude staff, long wait times for online orders, and unhelpful management.
Food Quality
Several reviews highlighted issues with food quality, including undercooked ingredients, missing items, and complaints about portion sizes.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that service can vary.
Cleanliness Concerns
Multiple reviews mentioned cleanliness issues, including dirty dining areas and health code violations.
NP
Natasha Perry
2 days ago
2.0
I ordered two salad with extra meat& extra salad dressing with both salads! I spent $48 for two salads and barely got lettuce! No pita bread came with either salad! I will NEVER order delivery from this location! I contacted Uber Eats and they felt it was okay to give me $5! What a sham and a slap in the face! Be aware…if at all possible, go into the store. Signed an Unhappy Customer!
UP
Ujjval Patel
4 days ago
1.0
They close early before the time
FA
FREDDY ARENAS
Feb 18, 2026
1.0
We came here 10mins before closing time and they told us to leave and when we asked if the closing time was 11PM, they told us they had one bowl “ready” and we could take it if we wanted to. The gentleman that was cleaning looked at the manager and she did not even blink and ignored us. Not a great customer experience.
VS
Vandana Soni
Feb 10, 2026
5.0
I’ve never had a bad experience here. The review is for an employee, Sara. I was new to using their app and she helped me redeem a reward even though I didn’t scan my code prior to placing the order. While this may seem like something small, she was very helpful and courteous. I would give her more stars if I could!
TH
Toni Harris
Feb 2, 2026
4.0
The food is amazing. I love how tasty it is. I create my own bowl
CAVA is a fast-casual Mediterranean restaurant offering customizable greens + grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 1346 Boylston Street, Boston, MA 02215, USA.
What are CAVA's usual business hours?
CAVA is open daily from 10:30 AM to 11:00 PM.
Does CAVA offer delivery and online ordering?
Yes, you can order online for delivery through https://cava.com/ and https://order.cava.com/stores.
Which payment methods are accepted at CAVA?
CAVA accepts American Express, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is the CAVA location wheelchair accessible?
Yes, CAVA has a wheelchair accessible entrance, seating, and restroom, though there is no wheelchair accessible parking.
Does CAVA welcome families and children?
Yes, CAVA welcomes families and children and also offers a children's menu.
What are some nearby restaurants to CAVA where I can explore different dining options?
Nearby restaurants include Bennett's Sandwich Shop (American), Oath Pizza (pizza), Eventide Fenway (seafood), Basho Japanese Brasserie (Japanese), and Burger King (fast food).
Where can I find nearby health services or pharmacies near CAVA?
Near CAVA, you can find Fenway Community Health Center for pharmacy and medical services, Fenway Health for family practice, and the Center for Population Research in LGBT Health for community services.
What nearby amenities can I visit close to CAVA for shopping or relaxation?
Nearby amenities include Sephora for beauty supplies, Lovesac for furniture, and Starbucks for coffee and drinks. You can also visit Target Boston Fenway for department and home goods shopping.