CAVA

4.5
992 reviews

About

Mediterranean Restaurant
CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens + grains bowls, salads, and pitas.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

CAVA
1346 Boylston Street, Boston, MA
02215, United States

Hours

Reviews

4.5
967 reviews
5 stars
733
4 stars
119
3 stars
37
2 stars
27
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of exceptional and poor service experiences, with some staff being praised for their friendliness and attentiveness, while others were noted for being rude or unhelpful.

Food Quality

The food received generally positive feedback for being delicious and flavorful, although there were complaints about portion sizes and food safety issues.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and concerns about health code violations.

Order Accuracy

Many customers experienced problems with order accuracy, particularly with online orders, leading to frustration.

Staff Recognition

Specific staff members, such as Teetee, Martinho, and Michael, were frequently mentioned positively for their exceptional service.
  • NH
    noah hall
    3 days ago
    1.0
    I usually really like cava but avoid this location. I couldn't eat most of my bowl because the lentils were hard as rocks, the soda machine sprayed wildly soaking my jacket and the staff is rude.
  • TH
    Terrell H
    Nov 13, 2025
    2.0
    Place a order online Waited like 40 minutes for a kid bowel, the workers act like they don’t care Continue to make other food after I’ve stated that I’ve been waiting for 30 minutes, then I asked to place a order as a walk in cus they was taking to long, & still told me I had to wait, I won’t be back no time soon, what’s the point of placing a order online to still wait I could of just walk in .
  • KC
    Kelly . C
    Nov 4, 2025
    1.0
    At 10:45 pm 11/4/2025, I went to pick up a Too Good To Go order. The pick up time was 10:45-11 pm and there was a woman and two taller men working. When I walked in, I was immediately shut down by a lady because I came in “after” they closed. She expressed to me that I shouldn’t have been in there because the door was supposed to be locked. I attempted to explain myself and she refused to let me.
  • AZ
    Andy ZN
    Nov 4, 2025
    3.0
    I ordered online, but my order wasn't ready at the scheduled pickup time. I waited 30 minutes past the pickup time, and it still wasn't ready. It seemed to be due to staffing issues. The person at the register was also responsible for filling online orders, but they couldn't keep up because they were busy processing transactions for in-store customers. There were two other staff members helping with the in-store line, and one of them could have been spared to handle online orders while the other continued assisting the line. The person at the register could have then helped with online orders once they finished ringing everyone out. I ended up not getting my order. I'm hoping for a refund or store credit. Update: Customer support online was able to issue a refund. They were understanding and prompt on addressing the issue
  • EE
    Evdokia Efthymiou
    Nov 3, 2025
    2.0
    The stuff was AWFULLY RUDE from the beginning, for no reason at all and we got really upset with that. The food was so mediocre, it wasn't worth the money. We tasted the Greek salad bowl (which had nothing to do with the traditional Greek salad and I know that because I am Greek) and the falafel.

Frequently Asked Questions About CAVA

What type of cuisine does CAVA serve?

CAVA is a fast-casual Mediterranean restaurant offering customizable greens + grains bowls, salads, and pitas.

Where is CAVA located?

CAVA is located at 1346 Boylston Street, Boston, MA 02215, USA.