Brand Certified
CAVA
4.4(800 reviews)
Certified by CAVA • Feb 22, 2026
Business Details
669 Boylston Street, Boston, MA
02116, United States
Certified by CAVA • Feb 22, 2026
(617) 286-8927
Certified by CAVA • Feb 22, 2026
https://cava.com/locations/back-bay-ma
Certified by CAVA • Feb 22, 2026
About
Certified by CAVA • Feb 22, 2026
Mediterranean RestaurantCAVA
CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens + grains bowls, salads, and pitas.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by CAVA • Feb 22, 2026
Hours
Certified by CAVA • Feb 22, 2026
Reviews
4.4
800 reviews
5 stars
594
4 stars
72
3 stars
31
2 stars
31
1 star
72
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed; while many praised the staff for being friendly and attentive, several reviews highlighted instances of rudeness and inattentiveness.
Food Quality
The food received positive feedback for being fresh and flavorful, but there were complaints about portion sizes and inconsistencies in food preparation.
Customer Experience
Some customers reported excellent experiences due to specific staff members, while others faced significant issues with order accuracy and staff behavior.
Cleanliness and Atmosphere
The cleanliness of the location was criticized in some reviews, with mentions of dirty areas and a lack of organization.
- JMJohan Mejia6 days ago5.0Another great experience at Cava. The food is always fire, but the service really stood out this time. Mariela and Tairi were amazing! 5 stars for sure.
- YAYoussef AgharmineFeb 10, 20261.0Expérience très désagréable accueil très moyen manque de considération - quand on leur demande des infos on a l’impression de les saouler…
- KSkathrin steinkeFeb 10, 20261.0Die Bowl hatte mit der Beschreibung nichts gemein. Zwei armselige Falafel, das gegrillte Gemüse extrem farblos, Avocado fehlte. Im Lokal kaum Sitzgelegenheiten und auch eher ungemütlich. Das nächste Mal doch lieber 2 Türen weiter zu Sweetgreen, da stimmt einfach alles!
- SHSantiago HFeb 8, 20265.0I regularly order from here and I'm always greeted by Martino and Gata with a smile. Even during peak hours they are efficient with their process and treat customers with respect. I will definitely be back!
- KRKi ReverolJan 29, 20265.0We had the most wonderful experience at CAVA! I came with my two daughters, and the food was so delicious that they actually ate all of their vegetables, which says EVERYTHING as a mom 😅💚 Everything was fresh, flavorful, and beautifully prepared. My girls absolutely loved it and kept saying how much they enjoyed their bowls. It’s not easy to find a place that makes healthy food this tasty and kid-approved, but CAVA nailed it. A special thank you to Francisca, the manager, who was incredibly kind, welcoming, and attentive. You can truly feel the care and love she puts into the space and the team, it made our visit even more special. We left happy, full, and already excited to come back. My daughters officially LOVE CAVA, and so do I! Highly recommend ✨🥗
Brand Certified Facts from CAVA
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Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website
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