CAVA

4.4
1055 reviews

About

Mediterranean Restaurant
CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens + grains bowls, salads, and pitas.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

CAVA
669 Boylston Street, Boston, MA
02116, United States

Hours

Reviews

4.4
1,055 reviews
5 stars
769
4 stars
136
3 stars
42
2 stars
36
1 star
72

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were several complaints about poor quality, including dry or poorly prepared items.

Customer Service

The staff received mixed reviews; many praised their friendliness and attentiveness, while others reported rude or unprofessional behavior.

Order Accuracy

Numerous customers experienced issues with missing items in their orders, both for takeout and delivery.

Cleanliness

Some customers noted that the restaurant could improve its cleanliness, particularly in the outdoor seating area and drink station.

Atmosphere

The ambience was generally appreciated, with many customers enjoying the environment and vibe of the location.
  • AP
    Aimee Perez
    2 days ago
    5.0
    El mejoorrr spot para comer rápido y bueno!! El servicio es rapidísimo y el staff es lo mejor!! Vine a las 5 (diría que las personas de esa tanda) y todos me trataron como reina en especial Francisca!!!!! Los dominicanos nunca fallan LOS MEJORES
  • NT
    natalia teran
    2 days ago
    4.0
    From the moment I walked in, the vibe was welcoming and lively bright lights, a clean, modern layout, and a menu that screams healthy comfort. The staff were on point from start to finish. Francisca, the manager, greeted us with a warm smile and checked in midway through the meal to ensure everything was to our liking. Her attentiveness and genuine hospitality made the experience feel personal, not rushed.
  • JJ
    JOMARGOD1247
    4 days ago
    5.0
    The service here is very amazing they treat there customers very fairly and with respect. Everytime you come in they ask how your doing and overall the place is filled with good people and energy and I would definitely recommend.
  • KR
    Kiara Reverol
    Nov 6, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Incredible service & energy! I had such a great experience at CAVA in Copley today! The food was fresh and delicious as always, but what really made my day was the amazing energy of Francisca, the manager. 🌟 She was kind, attentive, and truly went above and beyond to make sure everything was perfect. You can tell she genuinely cares about the customers and the atmosphere she creates, it’s rare to find that kind of positive, authentic vibe. Thank you, Francisca, for making my lunch so special today! I’ll definitely be back soon. 💛
  • GS
    Gia Saunders
    Nov 4, 2025
    2.0
    The staff in here are very rude. I always assume it’s just someone having a bad day but they must’ve all been having a bad day. Act like the foods coming out of their paycheck even though I state multiple times I’ll pay for anything extra. She slid my bowl over to me so aggressively it nearly fell off the counter. I’ve never written a review on a restaurant but the attitude in here was crazy I had to warn yall.

Frequently Asked Questions About CAVA

What type of cuisine does CAVA serve?

CAVA serves fast-casual Mediterranean food with customizable greens + grains bowls, salads, and pitas.

Where is CAVA located?

CAVA is located at 669 Boylston Street, Boston, MA 02116, USA.