Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Numerous reviews highlighted poor customer service, including rude staff and slow service.
Food Quality
While some customers praised the bagels and sandwiches, many reported inconsistencies in food quality, such as cold or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions and a messy environment, detracting from the overall experience.
Inconsistency
Customers frequently noted that their orders were incorrect or missing items, leading to frustration.
Positive Experiences
Despite the negatives, some customers had positive experiences with friendly staff and enjoyed the food, indicating potential for improvement.
AL
Angie De León
Feb 17, 2026
1.0
They gave me a thin bagel with barely any meat or much of anything on it really. You’d think for $15 for ONE bagel you’d get something worth it but no. And the hash browns taste absolutely terrible. Like old cheese and yogurt combined. Literally disgusting and for $3 each.
DD
D
Feb 5, 2026
2.0
The AA man who work there is not polite.
JL
Jay L
Nov 25, 2025
3.0
Got the smokehouse brisket, which I've gotten from a different location and it was fantastic. This location forgot my cream cheese and had bland and COLD brisket. I paid $9 and waited a solid 15 minutes for that??
GM
Gail M
Nov 21, 2025
5.0
I’ve been having lunch almost every day at this marvelous place with my husband recovering from his heart surgery at BID, and I couldn’t have made a better choice for lunch. All the people who work there are so lovely and kind, and the bagel sandwiches are delicious! I leave feeling comforted and full.
A
이수현
Oct 29, 2025
4.0
평소 베이글을 사랑하던 사람으로서, 미국 본토 베이글에 대한 기대감으로 방문했다. 근데 미국은 베이글을 그냥 샌드위치용 빵 정도로 인식하나보다. 한국과 같은 달달한 샌드베이글을 모르다니 아쉽다. 어쨌든 주문을 하려는데 대체로 메뉴들이 고기,계란,치즈가 잔뜩 들어가 있어 니글거림이 뚫고 나올 것 같았다. 다행히 연어베이글이 있어서 그걸 시켰고 빵은 쫀득은 아니고 본토답게 딱딱에 가까웠으나 맛은 괜찮았다.
Frequently Asked Questions About Bruegger's Bagels
What types of bagels does Bruegger's Bagels offer?
Bruegger's Bagels offers authentic New York style bagels, including gourmet topped bagels and baker's dozen boxes.
What are the operating hours of Bruegger's Bagels at 375 Longwood Ave, Boston?
Bruegger's Bagels is open Monday through Friday from 6:00 AM to 2:00 PM, and on Saturdays and Sundays from 7:00 AM to 2:00 PM.
Can I order Bruegger's Bagels online or use a mobile app for ordering?
Yes, you can order ahead using the Bruegger's mobile app available on Android and iOS, or order online via their website.
Does Bruegger's Bagels provide catering services for breakfast and lunch?
Yes, Bruegger's Bagels offers breakfast and lunch catering that can be ordered online.
What payment options are accepted at Bruegger's Bagels?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Is there dine-in and takeout available at Bruegger's Bagels?
Yes, Bruegger's Bagels offers dine-in, takeout, and in-store pickup options.
How can I reach Bruegger's Bagels using nearby public transit or landmarks?
Bruegger's Bagels is located near the Longwood Medical Area in Boston, close to landmarks like the Dana-Farber Cancer Institute and Boston Children’s Hospital, making it convenient for visitors to these places to stop by.
Are there other dining options near Bruegger's Bagels on Longwood Ave?
Yes, nearby you can find cafes and restaurants such as Caffè Nero, Anna's Taqueria, Pret a Manger, Clover, and Sweetgreen providing a variety of dining choices.
What nearby healthcare facilities are close to Bruegger's Bagels?
Nearby healthcare facilities include Compass Healthcare, Institute for Healthcare Improvement, Dana-Farber Cancer Institute, Beth Israel Deaconess Medical Center, and Boston Children's Hospital.
Are there educational and community resources close to Bruegger's Bagels?
Yes, there are several nearby including Viswanath Lab, Colleges of the Fenway Performing Arts, Steve & Kate’s Camp at The Winsor School, and The Village for Families with Young Children.
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